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  1. Re: Xara Zone and Xara Designer Pro+ help links not working

    Hi Nancy,

    We performed some maintenance on older systems that unintentionally broke a few sites and links. All systems should be up and running at the end of last week. If you (or anyone) finds...
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    Re: Version 23.7 Blocks

    Solution: Go to Control Bars... and click Reset.
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    1,154

    Re: Version 23.7 Blocks

    As of Plus v23.7

    Web Blocks in Freeform Websites

    A Freeform website is any website project that was constructed using individually placed objects, as opposed to a Modular website that is built...
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    1,417

    Re: "Weird Server Reply" Errror Message

    Most likely (in all the cases we've seen), this is an issue with the FTP Server setup. Usually, this message appears when there is a limit on the number of IPs to connect to the FTP (host) server. In...
  5. Re: PNG with transparent background and shadow .. no longer handled correctly

    Thanks for providing the information. Captured and improvement coming in a future release.
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    Re: Plus version 23.6.1 is Out

    That DLL is used by File Explorer to provide thumbnails of the contents of XAR files, so it may be necessary to close all instances of Xara programs. As the patcher does suggest (please close all...
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    Re: Xara AI Text Tool

    Real-world use case. Noted and shared. Thanks.
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    Re: Is there a current Designer Pro user manual?

    Hi Jon,

    All help has moved online

    Product Knowledge Base: https://helpandsupport.xara.com/
    Product Videos: https://www.youtube.com/user/XaraVideo/playlists

    For an offline copy of the...
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    1,908

    Re: Nagging message about upgrade

    We received your note and have responded. In addition, it gave me the opprtunity to look up your other emails. We've responded multiple times to all of them. I believe that our responses are going...
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    Re: Nagging message about upgrade

    Please send us a chat at www.xara.com and let us know the email that was used on the contact form. We pride ourselves on being responsive, it concerns me that your emails have not been responded to....
  11. Re: New XDP V20, testing profiled colours preview

    Appreciate you reporting this. Confirmed from engineering that it is an issue. It will get scheduled into an update but I do not have that information yet. You can always reach us through the chat at...
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    Re: Nagging message about upgrade

    Hi. The message you are referring to is from Magix and it relates to your Magix Update Service expiring. Please contact Magix directly about the possibility of turning it off. Because the Update...
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    Re: Need help re canceling Xara auto payment

    Hi Jon,

    Matt here from Xara. We've sent you an email to the above address so we can help you with your account.

    Lets continue the conversation via email.

    Matt

    As always, you can reach...
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    Re: Upgrade Xara pro19 to Xara Pro v20 (Perpetual)

    Assuming I have the right email, you unsubscribed from Xara emails over two years ago. :rolleyes:

    As always, please contact us through the chat at www.xara.com or www.xara.com/contact-us so we can...
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    Re: Upgrade Xara pro19 to Xara Pro v20 (Perpetual)

    Xara v20 is not 'almost the same' as v19. See the release notes.
    https://www.talkgraphics.com/showthread.php?87895-Upgrade-Xara-pro19&p=658373#post658373

    The 'error' on Magix v19 or older, I...
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    Re: Upgrade Xara pro19 to Xara Pro v20 (Perpetual)

    Hi Ray,

    Xara v20 being 2 versions old is not accurate.
    https://www.talkgraphics.com/showthread.php?87895-Upgrade-Xara-pro19&p=658373#post658373
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    Re: Upgrade Xara pro19 to Xara Pro v20 (Perpetual)

    Matt here, the operative. I heard that about a wild thread in TG, looks like I've found it.

    Xara v20 (now sold and supported directly by Xara) was based on Plus 23.5.0 (Nov 2023) without features...
  18. Re: Auto updater attempts to autodowngrade Designer Pro+ 23.5.1 to 23.5

    Thanks for reporting this. I can confirm that the current version is 23.5.2
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    Re: How do I access Elements?

    Hi Douglas,

    Web Designer v20 includes a starter pack of templates and content. These are found in the Designs Gallery, which offers a convenient way of importing templates, components, and other...
  20. Thread: bug stack order

    by MB365
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    8,947

    Re: bug stack order

    Issue captured: Currently scheduled (not confirmed yet) for 23.6 release in Plus editions.

    Workaround: Group objects, arrange up or down, and then Ungroup as needed.
  21. Thread: Patch for Pro+?

    by MB365
    Replies
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    2,083

    Re: Patch for Pro+?

    New Plus release 23.5.1
    https://www.talkgraphics.com/showthread.php?87852-Plus-Product-Release-23-5-1-(Maintenance-Update)
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    Re: New update disaster!

    New Plus release 23.5.1 is live

    https://www.talkgraphics.com/showthread.php?87852-Plus-Product-Release-23-5-1-(Maintenance-Update)
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    Re: Android chrome mobile variant navbar problems

    New Plus release is live 23.5.1. Details are in the link.

    https://www.talkgraphics.com/showthread.php?87852-Plus-Product-Release-23-5-1-(Maintenance-Update)
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    Re: Xara web site hosting

    Renewals on existing Xara/Magix Hosting plans are still happening. New orders are not available as of today.
  25. Thread: Piece of string

    by MB365
    Replies
    3
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    994

    Re: Piece of string

    Hi Ken,

    I'd encourage you to read this post about the Xara desktop products.
    https://www.talkgraphics.com/showthread.php?87720-Xara-desktop-product-offerings

    As always, we encourage you to...
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