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I think it may be connected to the way Xara (all progs) export. This may make it a 3D topic as well. But long...? I've seen dozens of pages on other forums regarding one post topic.

To update...

I get lucky once in a while...:)

marse

Xara is big enough to take my money. They should be big enough to support their product.

marse

Thanks to all who have suggested solutions. At this point, since I have no emails from Xara tech support regarding this, I am once again going to ask for a refund and move on.

Great forum. ...

Disabled (and unloaded) Mozy, WinPatrol, Object Dock and AVG. No change on reboot. x3d still locks on export.

Just FYI.

marse

dockshellhook is for objectdock, a program that provides alternative program docks - it's new. Xara was crashing before I loaded it. Mozy, as mentioned, is a resident program that allows for...

So...any further advice or ideas on what to check? Or is this just one of those apps that finally won't run on my system. Haven't had one of those for quite some time - since Win2k. Sometimes they...

I'm more of a hardware wonk than a software one so yes this was something I considered briefly. Problem is, when I have Go Live (a true mem hog), Photoshop, FTP Voyager, SwishMax, Opera, Firefox,...

HayTay,

Thanks for checking. Mozy is an online backup client. Not sure why it's having any issues but it may be because it's not running on auto. I only boot it when I need it.

I've dumped...

I really appreciate your help. I have an intense intellectual curiosity about this even if I never get it resolved. Thanks again.

RE: Stardock - that's new. I just loaded it in about a week...

It's not the CD. I went a different route and downloaded a copy of the 3d installation. After uninstalling the old version, I re-installed using the download. Same result.

The Walker program...

Yes, of course and thanks to whoever originally suggested that. However, when I did tech support I never told a client to install it on another computer without first determining what the issue...

How in the world would you come to that conclusion? Dlls go bad all the time. I agree that it's probably my computer setup that's causing the problem but it also may point to a problem in the...

I actually purchased the CDs because I bought the entire suite that Xara offers. Maybe you're right - I'll try another machine.

What do I have to lose?

Thanks,
marse

I've tried exporting using the "default" image that Xara throws up when you first boot. Same result.

You say that you regularly clone your HDD to prevent disk failure?
I assume you mean you fit...

Yes, I've done new images, old images and imported 3d images (from Egg) - no luck on anything.

Same problem, everything I make. It's got to be the prog. Corrupted dll somewhere that, as...

Registry cleaners scare the crap out of me. I doubt I'd use one. Any clean uninstall usually involves physically deleting files, doesn't it? I remember Symantec telling me that I needed to do that...

If the system has marked a file as being in use you cannot overwrite it. This can be caused by several system glitches. It could be something as simple as one byte in the file record being in a...

Marse what OS are you running?


XP Pro - totally up to date and legal.

What other applications were open when you performed the uninstall and reinstall? I would suggest closing any apps before...

It's very puzzling but that's why I need tech support to respond. I would assume that anyone steeped in the program operation would have some sort of clue. While these forums are just irreplaceable...

Egg,

Thanks. When I tried to open it directly from your message, a window popped up saying it wasn't a valid x3d file. When I saved it to my desktop and tried to open it from there, Xara 3D...

Yeah, my apologies for saying that I used it before successfully. I did but it was "micky mouse".

I'm normally in a production environment when I'm doing stuff - these are tools for me that have...

My Xara 3D still will not allow an export in any graphics format. I've emailed Xara several times with no response. I've uninstalled, re-installed, tried different images - saved, new, etc - with...

Thanks. I took the shadow out earlier and tried everything you've suggested including reinstalling the entire prog. I guess it might in the Xara suite which may use the same export dll's so I'll...

seems to be any file (within the narrow design parameters of a button). I've tried and old file, a new file - same result. In fact, it's so simple, I'm just stumped as to why it'll crash as it did...