Webdesigner and Jotform issue
Hello,
iPhone users are reporting scrolling issues with a form on our Xara Webdesigner site*https://www.bikerscampsite.co.uk/book.htm
JotForm have replicated the issue using an IOS emulator in Safari. They have suggested that it may be Xara Webdesigner related. Can anyone help?
Re: Webdesigner and Jotform issue
iPhone X. I cannot scroll below Departure Date and the Number of Guests drop down does not open.
I think you have done this but just checking, is this a separate form for the mobile variant?
Re: Webdesigner and Jotform issue
Hello, it's the same Jotform code but pasted into the main and mobile site page.
Re: Webdesigner and Jotform issue
Check your code and extend the vertical area in the placeholder. Also now there is no need for two forms. Jotform adjust by itself for mobile and desktop.
Re: Webdesigner and Jotform issue
Why you have two scrol bars?
Re: Webdesigner and Jotform issue
I don't see two (Galaxy S8 plus)
Re: Webdesigner and Jotform issue
Re: Webdesigner and Jotform issue
Not sure why that would be?
Re: Webdesigner and Jotform issue
Can you tell me if this page behaves the same? It's the same form pasted in another site https://www.welshcampsite.co.uk/book.htm
Re: Webdesigner and Jotform issue
Quote:
Hello, it's the same Jotform code but pasted into the main and mobile site page.
I believe you need to create a separate form. At any rate try this and see if it makes a difference. This has come up in this forum several times and the issues I think were caused by the same code or the same widget.
Here's a link to a Google search for JotForm, Mobile Variants, site:talkgraphics.com