1 Attachment(s)
Can't see how to login in XDP support page to access opened ticket
Hi,
I'd appreciate help.
I'd like to access some already opened tickets with Xara support.
When I click in the email link provided by Xara support a webpage is launched with the highlight "Please log in to continue" (please, see attached snapshot).
Nonetheless, I can't see how to login in XDP support page to access an opened ticket.
Does anyone have any idea on how to perform such login?
Thanks for assistance,
Carlos
Attachment 119795
Re: Can't see how to login in XDP support page to access opened ticket
I have sent a heads up to Xara. They should respond here today.
Re: Can't see how to login in XDP support page to access opened ticket
Many thanks for your usual attention Gary!
Re: Can't see how to login in XDP support page to access opened ticket
I too have come across this issue, apparently its all part of the migration to the Magix system and apparently they're working to fix it.