Get the message "Your operating system is unable to open a web address in your default browser. Please see the FAQ for more details."
Can't find any details in the FAQ. Any suggestions?:confused:
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Get the message "Your operating system is unable to open a web address in your default browser. Please see the FAQ for more details."
Can't find any details in the FAQ. Any suggestions?:confused:
Hi Joplin,
What operating system and default browser are you using?
Vista 32 bit, and IE 7
When does the message popup?
When I click on "download templates" in the Help menu
Does IE7 open at all or simply the error message?
Can you post a screen shot of the error?
IE does not open. Just a popup message window with an OK button. If you need a screenshot I can get one.
I get the exact same popup when clicking "More Web Designer" --- "Web Desinger Home" & "Online Forum"
Please post the screen shot of the error message.
Screen shot.
Hi Joplin,
I would recommend opening a ticket with Xara Support.
Talkgraphics can often help with errors that have been seen many times but this one seems to be very new.
The error may be related to system security. Have you tried adding xara.com to your list of trusted sites?
Did them all. Still waiting for tech support which is working on it now.
The 3 options in the 2nd small window and the "Movies" button all give the same message. However, they all work when I go directly to Xara.com through my browser. The quickest solution would be to just have them send me the address and download the templates outside the program.
Anyway, thanks for all the help so far.
AM I allowed to post the direct download link?
mmmm mmmmm mmmmm mmmm shall I shall I not???
The folks at Xara sent me a direct link to download them and they work fine.