TaskPilot Slideshow error - failed to create api - anyone having issues?

Hi Everyone

Long time user of Web Designer (going back to V7) - but the first time I've posted (and joined the forum to do it!).

I can't get the Task Pilot Slideshow Widget to function (it was working fine until today).

Basically, I'm in the middle of a new site for a client and I'd done a couple of Gallery style slide-shows using the new Task Pilot widget. All well and good, did these at the weekend, but I now need to change some of the images within them.

No issues, I thought - just open up and edit... but I'm getting an error and the Edit Widget: TaskPilot Slideshow Widget won't work - it gives 'Failed to access api' on the widget screen and then a 'Warning from Xara Web Designer 11 premium' window appears with 'Failed to find click element'. So, I can't edit the slideshows I have in my site build... but, neither can I use the widget to create a new slideshow (that was my second plan!).

Now, I'm thinking of creating a new TaskPilot account and seeing if that allows me access the Widget (as I can easily build it again).

Just wondering if it's an error on the Task Pilot site?

Thanks for any help, typically, my deadline is tomorrow, so it's one of those last minute, PITA things.

Cheers!

MMF

OK, quick update.

Still getting the API error, so I decided to do a full clean install on a different machine (on a workstation I use for CGI - it's never had Web Designer installed on it... I'd normally not use it, but I wanted to test as much as I could before giving up!). So, full clean install of WD11P (activated using my licence - I presume I can have it installed on different machines, never tried before!) and the exact same API error using my original Task Pilot log-in.

So, created a second Task Pilot account, and that failed to create api too, so, safe to assume it's an error at source?

Is there anyway to see/check on-line if there are issues affecting Task Pilot? That would have saved me a lot of time (rolling back Windows and checking to see if my original machine had any issues - then installing to a new machine etc).

Hi Madmonkfish,

The whole of the new Xara Cloud or whatever it's called is a Beta version. I'd suggest steering clear of it for now, it needs much more development.

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Originally Posted by Egg Bramhill

Hi Madmonkfish,

The whole of the new Xara Cloud or whatever it's called is a Beta version. I'd suggest steering clear of it for now, it needs much more development.

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Hi Egg - grrr! is all I can say, LOL.

The Widget has been working fine for days, just died today (I presume) as this was the day the client provided new images for the slideshow - and I can't edit the damn thing now.

Oh well, at least one of the galleries I've made is Ok for the client... guess I'll have to persuade them to trash the second one (for now).

Note - I did think, after having to create a TaskPilot log-in (etc) that it was asking for trouble that the Widget calls a remote service... as it stops WD being a complete program... and causes stuff like this when they mess up on their servers/software etc.

Just another update.

This afternoon, the Widget started working again - so I went into speed mode and made the alterations to the galleries... just in case it wnt down again.

I also submitted a ticket last night & got a reply this afternoon. Basically, they couldn't see a problem on their side (maybe because it was working again?!?), but they also mentioned that Xara uses IE protocols to connect the widgets to the servers.

Anyway, I'll keep my eye on this, as Egg mentioned, it's all a bit 'Beta' ATM. But, at least I managed to get the site done for my client :)

Hi, not sure if you have sorted your problem or not.
I had exactly the same issue.
They have now issued a patch to solve this.
http://support.xara.com/index.php?/N...ner-premium-11
Taskpilot is out Xara widget is in!

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Originally Posted by Teeser

Hi, not sure if you have sorted your problem or not.
I had exactly the same issue.
They have now issued a patch to solve this.
http://support.xara.com/index.php?/N...ner-premium-11
Taskpilot is out Xara widget is in!

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Thanks for reporting this update,
Acorn

I am using version xXaraweb Designer Premium 12.6.2.49603 DL x64 April 25 2017.

Using the Xara Slideshow Widget gives me the error "failed to find click element" when I try to insert an image

i cannot create and update slide shows

appreciate help

regards
Henry

Hi henryluiz,

The Xara Slideshow widget isn't an internal widget and so you cannot drag and drop photos into the widget. If you delete your current Xara Slideshow widget, then re-insert it and add photos by pressing the + button in the Manage Photos tab, this should work as expected.

Thanks,
Ben

Hi

Thank you ...that worked great

regards
Henry

Hi - been a long time since I posted, but I'm having a few problems with the Xara Slideshow (aka Task Pilot slideshow), so, rather than start a new topic, I'll post back in this one :

Basically, I have a site that I need to edit the slideshows on (there are a few on there), but I can't get access to them.

I'm using WD11 Premium (the site was created in that) - I did/do have 365, but the licence has stopped on that (and the versions I have on my laptop and workstation) don't have the Xara slideshow available (even though it was on there). So, not only have I lost it in my (non updated) 365, but also in my full install of 11 Premium.

if I try and edit the slideshow and login, I get an SSL security error...

So, a bit annoyed that I can't use something that I had in 11 Premium. I was having text issues (on website export) on 365 back when I made the site in question (Aug 2016), so I used WD11 Premium as it exported the text as it should have been... now I find I can't get back in and edit/change (or even have access to) a widget that was part of the normal install of WD11 premium?!?

BTW - to show how out of the loop I am, I didn't know about the Xara/Magix change etc... just reading up on all this :(

Any help/tips or ideas will be appreciated. Thanks :)

Quote:

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Originally Posted by madmonkfish

Hi - been a long time since I posted, but I'm having a few problems with the Xara Slideshow (aka Task Pilot slideshow), so, rather than start a new topic, I'll post back in this one :

Basically, I have a site that I need to edit the slideshows on (there are a few on there), but I can't get access to them.

I'm using WD11 Premium (the site was created in that) - I did/do have 365, but the licence has stopped on that (and the versions I have on my laptop and workstation) don't have the Xara slideshow available (even though it was on there). So, not only have I lost it in my (non updated) 365, but also in my full install of 11 Premium.

if I try and edit the slideshow and login, I get an SSL security error...

So, a bit annoyed that I can't use something that I had in 11 Premium. I was having text issues (on website export) on 365 back when I made the site in question (Aug 2016), so I used WD11 Premium as it exported the text as it should have been... now I find I can't get back in and edit/change (or even have access to) a widget that was part of the normal install of WD11 premium?!?

BTW - to show how out of the loop I am, I didn't know about the Xara/Magix change etc... just reading up on all this :(

Any help/tips or ideas will be appreciated. Thanks :)

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If you have your serial number for XWD11P, you can still download and use it.

Acorn

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Originally Posted by Acorn

If you have your serial number for XWD11P, you can still download and use it.

Acorn

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Hi :)

I still have WDP11 running (on both my machines), and (I'd presumed) a full library... but the Widget isn't there. I have kept all my previous WD installs running/active, as I often find I need a feature from an old one (like making a nav bar from text or a grouped set etc).

I've loaded one of my site saved files (ie the version I used to create the site from) and clicked on one of the slideshow/widgets (within the file) to edit it. This opens up a browser style dialogue - and prompts me to enter email/password... then, once I've done this, I get the SSL error (essentially, the mini browser window won't show anything).

So, a bit stuck really.

Going to cook a very late Sunday meal now (I'll be in trouble with the other half!) so will check back later and see if there's anything I'm missing etc.

Thanks.

Well, 100% my copies of XWD11P don't have the Xara Slideshow widget.

My Xara 365 (last version I updated to) has an empty content folder, so I guess I didn't install anything much as I dropped back to using 11 at the time (as there were issues exporting simple web text/fonts)... I do have a CD copy (but moved house recently, so it's in a box somewhere).

Basically, I presume I'm being forced to move to Magix's latest 365 version in order for the Xara slideshow widget to work (even in legacy versions) - a bit of a disappointment really, as I'd have thought it was a permanent fixture of XWD11P (and Xara's last 365).

If I update to the latest version, I presume I will get the widget back? Related to this, will I also get the Xara widget back in XWD11P? I'd actually rather use this version... guess I need to find who to email about this.

Quote:

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Originally Posted by madmonkfish

If I update to the latest version, I presume I will get the widget back? Related to this, will I also get the Xara widget back in XWD11P? I'd actually rather use this version... guess I need to find who to email about this.

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Kate Moir of Xara advised it had been removed from V12 and that is would come back. It only has in V15. I didn't realise it had been purged from V11 as well.

Acorn

Quote:

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Originally Posted by Acorn

Kate Moir of Xara advised it had been removed from V12 and that is would come back. It only has in V15. I didn't realise it had been purged from V11 as well.

Acorn

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Hmmm - so I guess the only route is to go to the latest version then (V15) at least I can edit in there (I hope!).

Is there any way to petition or get it back in V11?