Website M hosting after computer crash
A few days ago, I started to set up the Website M option after purchasing Web Designer 11 Premium.
I had got to the point where I was asked to choose a domain name, when my computer crashed, necessitating a System Restore to a week or so earlier (Windows 10).
All my Microsoft Edge history was lost, so I cannot find my way back. All I can find is the option to register as if from scratch, and I am reluctant to try that, since I have already redeemed my voucher.
Any options for getting back to where I was, please?
Re: Website M hosting after computer crash
I moved your post to the Xara Web Designer forum. Submit a support ticket with Xara Support http://support.xara.com and they will get you sorted out.
Re: Website M hosting after computer crash
Quote:
Originally Posted by
gwpriester
I moved your post to the Xara Web Designer forum. Submit a support ticket with Xara Support
http://support.xara.com and they will get you sorted out.
They’ve had a ticket from me since 27 November.
I tried going through the procedure from scratch again, but they tell me my coupon is alraedy used.
Could you please chivvy them?
Re: Website M hosting after computer crash
Re: Website M hosting after computer crash
Many thanks, O Moderator Emeritus Maximus.
But I still haven't heard anything from them.
Re: Website M hosting after computer crash
Re: Website M hosting after computer crash
Hi,
What is your ticket number and I can chase for a response?
Re: Website M hosting after computer crash
Quote:
Originally Posted by
Rob-Xar
Hi,
What is your ticket number and I can chase for a response?
Here is the response, which arrived less than a day ago:
If you go to
https://www.xara-online.com/ and click the Log in, sign in and you should be able to access your Website M account there. I can't see a domain against you name though, I would suggest trying to register again and see if you can get it.
It worked. It was that URL that I needed.
Re: Website M hosting after computer crash
To Moderator Emeritus:
Success! Within the space of a few hours.
Re: Website M hosting after computer crash