Re: Out of Memory message
Hi Janet
You cannot upload single pages. The reason is if you make a change to one page it may effect the image numbers and other things so your page may not display correctly.
When you publish through Xara, the first time can take some time but after that if you have opted for Fast Publish (only changed files) the process is much faster as Xara compares the changes to what is already on the site.
What happens if you publish your site to a folder on your desktop and then use an independent FTP program such as Filezilla to upload the site to your server?
(You posted this twice so I deleted the other message).
Re: Out of Memory message
Quote:
I’ve optimised all the pictures.
Janet, have you saved & closed the file after optomising, then tried reopening it & publishing?
Re: Out of Memory message
Thanks for the advice. This morning I tried uploading it again and it worked…… I checked I had the ‘fast publish only changed files’. It went to the web fine and I checked it on a small tablet which showed the original site on landscape and the mobile site on portrait. I was over the moon and put it down to lighter traffic on the internet in the morning.
Since I was using a backup file I changed a couple of small things that had reverted, changing the background colour of the menu and making the text bigger, and so it only had a couple of small things to change and again I got the ‘Out of Memory’ message.
When uploading you can see at the bottom of the page it shows ‘Converting documents for export’ and gets about half way through, suddenly jumps to 99% and gives me the message Out of Memory. So it is not getting near sending the files, something is stopping it dead in its tracks.
I tried uploading the site to another account and still got the Out of Memory message so it is definitely something in the software.
I am in the habit of saving before I publish. And I've tried shutting everything down the to the wall plug.
Any suggestions?
Re: Out of Memory message
Hi Janet,
Out of Memory error could be caused by a number of things, if you can send us your file at http://support.xara.com we can see what is causing it. If you can let us know if you are using the 32 bit version and how much RAM you have that would be great as well.
Also, just as a quick test, if you go to Web Properties > Website and uncheck the option "Retina Hi Def" option, does that then export?
Thanks
Rob