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a leap of faith
sometimes you just have to do it
my cintiq pro has been as good as gold since i bought it 2018, only one issue - fan noise
up until a few months ago never heard the fans, they were set on 'low' and 'silent' they were
but just lately thay started blasting continually, including when the computer went into sleep and the cintiq went into into power saving mode... jeez...
wacom are very good with their customer support, they were prepared to repair it on the basis that the sensors or the fan bearings were faulty, but that would have cost, it being well out of warranty
so... I lifted the back cover and unplugged the fans
it is now silent again, it does not get any warmer than it did, I am happy again
if it dies i will hve to repalce it; but repairs are not cheap and might not have been the most cost effective option...
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Re: a leap of faith
I use Speccy to keep an eye on temperatures in my box.
I think there is still a free version going: https://www.ccleaner.com/speccy.
Acorn
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Re: a leap of faith
useful for the pc I will grant; but the cintiq is not a pc, it's a peripheral... :)
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Re: a leap of faith
handrawn, my bad.
I had thought the pro bit would have offered up an API or system call to hook into.
No Settings page?
Add a switch to operate the fans manually.
Wear ear defenders.
Acorn >:)
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Re: a leap of faith
strangely enough wear ear defenders/muffs/phones was often a suggestion made on forums when I was checking this out
I realise you are not being serious though ;)
if there are no issues then I may wonder why the fans are there in the first place; the cintiq is basically a monitor that you can draw on directly; no monitor I have ever had has fans; I don't see that the interactive pen changes this that much...
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Re: a leap of faith
I don't think my Cintiq 16 has a fan (except from me!) but it does have two air vents around the back at the top. I was wondering if the angle you work at has any relevance to potential heat build up. For example if you work at a steeper angle, warm air might flow through the vents quicker.
Obviously the Cintiq 16 is a different beast to yours, but I use mine at the standard 'built-in flip-out leg' angle of 19 degrees and have never noticed it getting warm, even after hours of use.
Also I did read somewhere (and you probably know this already) there's an advanced software setting to change the fan speed.
Attachment 132010
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Re: a leap of faith
indeed jono, the cintiq 16 and cinitq pro 24 are quite different beasts :D
wacom used to supply a computer box attachment that could be attached directly onto the back of the pro 24, thereby converting it from a monitor to a screen drawable computer; under those conditions the screen fans may be more necessary, but i don't have one of those and as far as i know they are no longer avaiable, wacom having introduced its new tablet computer range which are smaller, but truely portable [and overall, less expensive]
[and acorn's sugesstion might just have worked maybe if i had such a box :)]
my cintiq is on a stand - usually in traditional monitor orientation, angled slightly for drawing on, or pulled forward and down for deatiled work when the airflow will not be as efficient agreed, something to be aware of...
the advanced software setting for fans 'low' is what it was on from the start, mais oui
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Re: a leap of faith
PS - I have an intense dislike of not being able to hear what is going on around me [even if nothing is] - I have to wear phones when I'm editing sound, but even then i can only bear to use 'open backed' ones, otherwise i get 'claustrophobic' :eek: