Xara Xone locale and currency incorrect (plus a whine about Xara, Magix and branding)
I'm in NJ (the US), but when I navigate to "xaraxone.com", I'm taken immediately the the European site - "www.xaraxone.com/eu/". Determined, though, as I am, I clicked the currency symbol at the upper right and selected US, and was now taken to "www.xaraxone.com/us/", which was promising at first -- until I noticed that all the product prices are still shown in Euros.
Taking my own post a bit off topic: selecting one of the products priced in Euros keeps me on the www.xaraxone.com/us/ site, but shows me the page explaining that only Xara online is supported on the site -- and there are additional links to take me to Magix for a product purchase. No doubt I'm not the first to whine about this, but I do believe the way the products and branding have been handled make for further confusion -- not less. I find it mildly alarming (is that an oxymoron?) to see the phrase "...our distribution partners MAGIX Software...", which brings to mind the awful experience I've had over the years with software distribution companies like novadevelopment. I do wish that another solution had been found re: online branding for the software products, services, and websites. I can navigate through this, but it does seem suboptimal.
Anyway - back on topic: price currency needs to be aligned with country locale on the site.
Jon
Re: Xara Xone locale and currency incorrect (plus a whine about Xara, Magix and brand
Jon, if I type http://www.xaraxone.com/, I am taken to http://www.xaraxone.com/uk/ and GBP.
If I change the currency to EUR, I am shown http://www.xaraxone.com/eu/ but the prices remain GPB.
If I change the currency to USD, I am shown http://www.xaraxone.com/us/ but the prices remain GPB.
The web designer hard-coded the pricing or mixed up the use of locale.
You are right that the MAGIX distribution partnership and Xara development relationship has been very poorly expressed...
Acorn
P.S. ...read into the panning of the remastered Xaraxone has had.
Re: Xara Xone locale and currency incorrect (plus a whine about Xara, Magix and brand
Acorn -
Seems a shame that, while promoting tools for web development (among others), web errors are so readily apparent.
Brings to mind the shoemaker's children going barefoot... (Or, for those who like 20th century jazz, you might recall a Charles Mingus take on the topic -- a tune he called "The shoes of the fisherman's wife are some jiveass slippers"...)
Re: Xara Xone locale and currency incorrect (plus a whine about Xara, Magix and brand
If you hit Ctrl+F5 The currency is converted to the correct currency for the url but no visitor would know that of course!
Re: Xara Xone locale and currency incorrect (plus a whine about Xara, Magix and brand
Quote:
Originally Posted by
Egg Bramhill
If you hit Ctrl+F5 The currency is converted to the correct currency for the url but no visitor would know that of course!
I have to ask, Egg how did you figure this out?
Ray
Re: Xara Xone locale and currency incorrect (plus a whine about Xara, Magix and brand
Quote:
Originally Posted by
Egg Bramhill
If you hit Ctrl+F5 The currency is converted to the correct currency for the url but no visitor would know that of course!
Well... THAT's intuitively obvious! Brilliant UX design...
Re: Xara Xone locale and currency incorrect (plus a whine about Xara, Magix and brand
Quote:
Originally Posted by
Egg Bramhill
If you hit Ctrl+F5 The currency is converted to the correct currency for the url but no visitor would know that of course!
:-O
Acorn
P.S. Magix take note!
Re: Xara Xone locale and currency incorrect (plus a whine about Xara, Magix and brand
I could say I was thinking outside the box, but that would be total crap! ;)
Re: Xara Xone locale and currency incorrect (plus a whine about Xara, Magix and brand
Quote:
Originally Posted by
Egg Bramhill
I could say I was thinking outside the box, but that would be total crap! ;)
Then how about telepathy, or some kind of "second sight"? :eek:
Re: Xara Xone locale and currency incorrect (plus a whine about Xara, Magix and brand
so you need to force reload of new page content from the server... rather sloppy design ?
Re: Xara Xone locale and currency incorrect (plus a whine about Xara, Magix and brand
Quote:
Originally Posted by
handrawn
so you need to force reload of new page content from the server... rather sloppy design ?
This is sloppy from a few perspectives. First - the fact that I'm loading the page from within the US, from an IP address that's well within the Verizon FIOS IP address allocation for US customers, should be sufficient so that the site doesn't override my request for "www.xaraxone.com" and redirect me to "www.xaraxone.com/eu". While a reload of any sort is inefficient, it should at least be loading "www.xaraxone.com/us"...and as you suggest, there are more efficient ways to provide locale appropriate content without forcing a reload. This is more than a bit embarrassing when these issues occur on the home page of site for a company promoting web development software, hosting, cloud services and - tutorials...certainly makes it harder to establish credibility in the space.
Re: Xara Xone locale and currency incorrect (plus a whine about Xara, Magix and brand
Quote:
Originally Posted by
jonstrong
Then how about telepathy, or some kind of "second sight"? :eek:
Personally, I would say long postings in hard stations (life) and bitter experience (life).
Acorn
2 Attachment(s)
Re: Xara Xone locale and currency incorrect (plus a whine about Xara, Magix and brand
Fool Disclosure: I'm not trying to divert traffic from MAGIX' mostly ignored iteration of Xara Xone over to Priester's and my achieves. If you do a search, your favorite search engine will lead you to Tales from the Archives...verrrrry scary. regardless.
★ ★ ★ ★
Attachment 120497
Gary Priester's Archives
Gary Bouton's Xone archives
Some of the goodies will return a 404, and it will most likely stay that way, sorry.
These appear to be a locations/links that'venot changed in almost 4 years, so hopefully it will remain accessible.
My Best,
Attachment 120498
Gare[/SIZE]
[/SIZE]
Re: Xara Xone locale and currency incorrect (plus a whine about Xara, Magix and brand
Quote:
Originally Posted by
jonstrong
I'm in NJ (the US), but when I navigate to "xaraxone.com", I'm taken immediately the the European site - "www.xaraxone.com/eu/". Determined, though, as I am, I clicked the currency symbol at the upper right and selected US, and was now taken to "www.xaraxone.com/us/", which was promising at first -- until I noticed that all the product prices are still shown in Euros.
Taking my own post a bit off topic: selecting one of the products priced in Euros keeps me on the
www.xaraxone.com/us/ site, but shows me the page explaining that only Xara online is supported on the site -- and there are additional links to take me to Magix for a product purchase. No doubt I'm not the first to whine about this, but I do believe the way the products and branding have been handled make for further confusion -- not less. I find it mildly alarming (is that an oxymoron?) to see the phrase "...our distribution partners MAGIX Software...", which brings to mind the awful experience I've had over the years with software distribution companies like novadevelopment. I do wish that another solution had been found re: online branding for the software products, services, and websites. I can navigate through this, but it does seem suboptimal.
Anyway - back on topic: price currency needs to be aligned with country locale on the site.
Jon
Hi Jon,
Thanks for the heads up on this issue. It has been passed along to be fixed.
Kind regards,
Matt
