Re: Xara pro upgrade pricing problem
I've given up. Maybe they'll fix the currency (lack of) support before v17 is ready for prime time.
I should just qualify my "lack of" comment... I have had a few email contacts with a support woman in the US, but like most support people these days, she either doesn't read past the first line or just doesn't understand the issue, which is that when I am passed on to PayPal the price to be paid is higher because it's the same numerical amount in US Dollars which are worth more than Aussie Dollars.
Is anyone at Xara reading this? I imagine that you signed up with Magix to get more sales. Making the payment process confusing, convoluted and defective resulting in overcharging will have the opposite result. I buy software from several other vendors and never suffer the cr@p and wasted time that is my current Xara experience.
Re: Xara pro upgrade pricing problem
Quote:
Originally Posted by
Boy
Sure, everyone decides for him/herself whether the additional features are worth the upgrade price.
So what was the price you paid for the upgrade? Was it the £69 (US$ 85)?
thanks
Re: Xara pro upgrade pricing problem
Quote:
Originally Posted by
onlye
So what was the price you paid for the upgrade? Was it the £69 (US$ 85)?
thanks
Yep, in my case anyway.
Re: Xara pro upgrade pricing problem
Quote:
Originally Posted by
Rover
Yep, in my case anyway.
Can you give us the link you used, that came in the email notice, to see if I can get the same deal?
THANKS!
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Re: Xara pro upgrade pricing problem
Quote:
Originally Posted by
davezub
... did what Rover did and used my old serial number and did not sign in - Boom...
correct price AU$129, but no PayPal option ffs!
Attachment 124678
Re: Xara pro upgrade pricing problem
Hi onlye,
It shows up for me on their usual purchase page:
https://www.magix.com/gb/photo-graph...-designer-pro/
Re: Xara pro upgrade pricing problem
Quote:
Originally Posted by
Rover
Did the same to the US URL, but $99 US there. Sprung for it anyway.
Lou
Re: Xara pro upgrade pricing problem
Quote:
Originally Posted by
louyo
... but $99 US there ... Lou
That's AU$150.80 today, plus conversion fee. Seems a tad unfair to me.
Re: Xara pro upgrade pricing problem
Quote:
Originally Posted by
jaydear
Magix also seem to be a bit unsure whether they're including Vegas Movie Studio 16 or Magix Movie Edit Pro in the deal, so if you're expecting to get one or the other carefully check all the details along the way before you hit the pay button.
In the email offer I got it said Vegas Studio, but when I received the receipt the link was to MAGIX Movie Edit Pro. I already have that, but an older version. So which is better (and is this latest version of Movie Edit)?
Re: Xara pro upgrade pricing problem
Quote:
Originally Posted by
TaoZen
In the email offer I got it said Vegas Studio, but when I received the receipt the link was to MAGIX Movie Edit Pro. I already have that, but an older version. So which is better (and is this latest version of Movie Edit)?
I have used Movie Edit Pro Plus/Premium for the past 3 years. So really prefered that over the Vegas Studio license. Although I believe it is the very basic version so not sure the actual value to me. I did send a request to Sales for an upgrade quote to go to Plus or Premium.
Would be so much smarter of Magix to give me a credit to use on any Magix or Xara product I would actually like to have.