Hello,
It's not possible to remove the add (Upgrade offer) and work on my Web Designer Pro's documents. What is going on?
Printable View
Hello,
It's not possible to remove the add (Upgrade offer) and work on my Web Designer Pro's documents. What is going on?
I've got the same problem, can't close the add (upgrade offer), can't use the program and can't close the program.
I am sorry you are experiencing this - it does not seem right.
Are you sure there are no modal windows underneath your Xara Desktop application that are doing this? It is an MS Windows issue generally and not necessarily down to Xara.
If not re-open the application by right-clicking Run as administrator. It is possible that so libraries need to be correctly linked.
Raise a ticket through Magix.
I keep these nags open on purpose on three separate versions and I am able to close them or even get them never to re-appear.
Acorn
Running as administrator does not solve the issue. It is related to the add from MAGIX, and I can't use the program. It is extremely annoying to be pushed every time with Magix adds, and now BLOCKING THE PROGRAM. PLEASE SOLVE THIS TODAY. I need to shout because I use the program for professional websites and I need to make changes but can't do so.
Windows is running like a charm, nothing wrong there. I called the helpdesk, no one answers.
Attachment 122047
NOT possible to click the add away, no response at all. Program BLOCKS!
For all friendly users. When you disconnect your computer from the internet the add does NOT show up and you're able to work again. 100% proof that XARA is online creating this error. PLEASE SOLVE TODAY and stop pushing the adds in the future.
It might not be obvious but there are two close icons for the Xara (not Magix) version of this ad pop-up; the red outer icon and we have a black inner cross in a white box. Only the red one closes now the pop-up. In Xara WDP11, I too have no red close icon but if I press the Esc key, it all goes away.
I hope that helps.
Major SNAFU Magix and Xara.
Acorn