Re: Software will NOT download!
Quote:
Originally Posted by
Acorn
Fabulous! I've just spent £50 on a product I can't use. Time to cancel, get a refund and look elsewhere. I don't do bad omens I'm afraid.
Re: Software will NOT download!
Quote:
Originally Posted by
handrawn
I tried this - it downloads - 144MB and is a full installer - and FWIW it installed for me in flight mode [no internet connection] - maybe you could try that
You tried what?
Re: Software will NOT download!
The error message you posted says it's looking to a network directory.
Are you installing onto the same computer as the install file is located?
What size is the install file (MB)?
Re: Software will NOT download!
Quote:
Originally Posted by
Tx2online
You tried what?
what acorn suggested
not sure why it would look for a Wix directory, network or otherwise - wix is a totally different program... ?
[but that said there may be a common file issue]
Re: Software will NOT download!
Quote:
Originally Posted by
handrawn
restart your computer
run the installer in admin mode
do not turn off the firewall or av
did you purchase this from magix/xara
edit - in the link acorn posted that xara recommend turing off registry protection software - that is not the same thing as firewall or av, although some may have registry protection functions and those can be disabled, but never a good idea to disable everything
I purchased online from Magix
Re: Software will NOT download!
Quote:
Originally Posted by
Chris M
The error message you posted says it's looking to a network directory.
Are you installing onto the same computer as the install file is located?
What size is the install file (MB)?
Yes, installing on my laptop, C drive. Installer is on the same drive.
Re: Software will NOT download!
Thanks all - requested a refund which has been processed. I explained the issues I was having, but they didn't even try to help, and have just gone ahead with the refund
Think I may have had a lucky escape. Will look elsewhere for a WYSIWIG editor or just learn Joomla/Wordpress.
Re: Software will NOT download!
Re: Software will NOT download!
Quote:
Originally Posted by
Tx2online
Thanks all - requested a refund which has been processed. I explained the issues I was having, but they didn't even try to help, and have just gone ahead with the refund
Think I may have had a lucky escape. Will look elsewhere for a WYSIWIG editor or just learn Joomla/Wordpress.
May I suggest you download the trial and when offered, choose a different Install Folder.
I suspect your WIX_DIR_COMMENT_DOCUMENTS system variable on your machine has been deleted at some point. Consequently, the Xara Web Designer Premium does not know where to be installed to.
Acorn
Re: Software will NOT download!
it would seem the sensible way forward, or on another computer, or using a sandboxing capable installation tool such as acronis true image... but either way simply installing the trial before purchase is usually a good thing to do....