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Tech support is slow to answer so I'll ask here,
New Computer, Xara Designer 12 installed from CD and need to update to version 12.8.1 (this was my current version before 365 subscription expired.)
The Auto update is version(s) newer, and will not let me open xara unless a subscription is renewed. So Had to reinstall from CD again.
How to get patch update: 12.8.1 ?
Hmm? Did you do Help > Check for Updates? Other than that you will need to get help from Xara support.
There was an update to v15 (12 to 15?) but that is for users with an active 365 account and had to be downloaded from Magix I think instead of the automatic update.
Try the Xara website, Downloads > Previous Versions.Quote:
Originally Posted by sadicus
Forget it, I just checked: The highest XDPX goes to is 12.4.1.
Raise a ticket and ask Xara for a download link.
Acorn
you may have to stick with 12.4 ...
the update service is a disgrace
you can't get what you paid for, I was upgraded to a version I handn't paid for and was then locked out
somebody somewhere can't organise crap in a cowfield
Are you sure?Quote:
Originally Posted by sadicus
My Xara Designer Pro X 12 is version 12.8.1.50861 (DL x64 Jul 24 2017) and claims to be up to date...
I read it as the OP cannot update to version 12.8 from the CD version , which is going to be earlier I would have thought.. certainly the download version on site for v12, is 12.4
but I see what you mean - maybe the update is pushing ver15?
Try getting to V12.4.1. Then force a Help > Check for updates.
Xara's update service should then spring into action.
Acorn
Tech support did responded with a download link. thanks!
that's good ;)
turns out I need 64bit:request patch update: 12.6.2