How many days is "a few"?
It's Thursday the 11th of June 2020 (or 6/11/2020 in American format) as I write this and for a week or so now I've been seeing a popup every time I start XDP17 which wants me to update my Update Service. I feel that if I do not comply, the popup will haunt me forever. I wonder how long Magix will actually persist.
On top of that, today I have received an email from Magix saying my "...update service is about to end" and "Your Update Service for XARA Designer Pro X will expire in just a few days", but I've checked and it is valid until early August! The special price of USD129 is not so special in Aussie dollars - about AU$200 after the currency conversion cost - so I'm sorry Xara and Magix, but it's "no way José". I just know those emails will keep coming too.
It's a shame that Magix are pushy to the point of making me think about opting out :'(
Re: How many days is "a few"?
Depends how optimistic you are
Re: How many days is "a few"?
If I don't mistake this the pop-up is about the update-checker program that is started along with the application. It wants to install an update to it and is not about extending the time you will get free application updates and have access to the online catalog. At least that is what I got a few days ago. I installed the update and the pop-up is gone for now.
I agree that the name is very misleading. ;)
Re: How many days is "a few"?
Quote:
Originally Posted by
siran
I agree that the name is very misleading. ;)
+1
Re: How many days is "a few"?
@ everyone my update service expired and try as I might i cannot find out how to renew that service only.
Re: How many days is "a few"?
One way is to log into your account at magix.com and make sure you get your country right (the little world icon at top right) so the amount is in the correct currency otherwise you may pay an inflated amount and have an extra charge for currency conversion. It's not easy, but worth it if you can save a few dollars :cool:
Re: How many days is "a few"?
@jaydear. This pinned thread may help and explain. I got this message just a month after buy Xara. Every time they provide fixes or updates they push it as a major upgrade, no matter how small the fixes.
https://www.talkgraphics.com/showthr...Designer-Pro-X
-Bill
Re: How many days is "a few"?
Quote:
Originally Posted by
bwood
... Every time they provide fixes or updates they push it as a major upgrade...
Yes, I know what you mean. An update/bugfix to the particular Xara product you open displays a grey window with options to download and update now or when closing the program, but the popup I'm referring to was different. It specifically said 'update service' which made me think they were harping on about upgrading the 12 month subscription to my Xara product. In fact though, as you say, it was an update to the update service. It'd be nice to know what they needed to update in there.
Re: How many days is "a few"?
@jaydear. It’s confusing for sure. I also get that pop up every week or so. I click on update and get all the boxes and nothing is downloaded. This is another bug that’s outlined in a thread in WD section. I don’t know why this happens. I believe that ultimately all roads lead to a paid upgrade which you can refuse.
If you wish just download a trial version of the program and use your original password given to you by Xara for version 17. I did that successfully. My year ends in November. But to receive the incrimental updates it’s best to do it this way.
When your sub is expiring you’ll get emails,bells and whistles. If the date is close enough to the anniversary date of the program then you can renew your sub.
