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I have downloaded the latest version of xara web design premium (windows 7) and when I update one of my audio pages, all the audio on that page will not work, even though I have only added one new audio file.
The web page can be view here in a testing area http://www.georgeformby.co.uk/testing/covers.html
The original page (without the added audio file) is still working fine at http://www.georgeformby.co.uk/audio/covers.html
Can anyone offer any suggestions please?
Hi Fingers,
I can't say exactly what the cause is but looking at the source on the testing page it appears to be looking for mp3 files in the folder:
http://www.georgeformby.co.uk/testin...%20hermits.mp3
Which doesn't exist.I'd also avoid using spaces (%20) in your urls.
Thank you for the reply. Let me apologise for deleting the page. Here is a new test page at http://www.georgeformby.co.uk/testing/audio_test.html and the audio does not work. I then opened the page is version 12.0.0.44740 and the page works fine! Listen here http://www.georgeformby.co.uk/testin...udio_test.html
I am at a loss as to what is happening but feel that version 15 is obviously not uploading the audio file - but also, the file will not play when viewing in xara preview page either. There are lots of pages within my website which contain audio, all built with versions previous to 15 and they all work fine. Here is a page from the site created with a previous version http://www.georgeformby.co.uk/audio/covers.html any help would really be appreciated but I feel convinced that the faul lays at xara's door.
Best wishes
I've had some problems with audio files when they are mono instead of stereo. I had to convert some older sound files in mono wav form to stereo before I could use them... just a wild guess. I use Audacity for audio editing... pretty amazing and free. Magic probably has one too, or Xara.
I also noticed your mp3 file is named "my sweet.mp3" I never leave gaps in online file names, use an under bar instead "my_sweet.mp3", but maybe that's just the underlining in the source info.
Also, the source code location can't be found by the server as view-source: http://www.georgeformby.co.uk/testin...s/my_sweet.mp3 Error was "The requested document was not found on this server."
Hi fingers1946,
Can you open your website in Xara, delete the current placeholder and re-insert it, by dragging and dropping the MP3 from your computer into Xara. Then publish the site.
The .mp3 file is missing from your support folder, which suggests it's been either deleted or moved, re-inserting will put the file back into the support folder.
See here for more information on the support folder - https://support.xara.com/index.php?/...older-used-for
(Once the support site is available again obviously :) )
Thanks,
Ben
Did you get this problem sorted out? as I am also having the same problem since updating to version 15
What a great in information shared here. Thanks, all.
____________________
Thanks
Web Design service San Jose | Website Design Company Bay Area
Hi cynthiamyra, this Post was put in moderation for some reason and I just found you've been isolated all this time. Apologies and welcome to TalkGraphics.Quote:
Originally Posted by cynthiamyra
Now I don't want to waste your time and you, surely, don't want to waste ours bur how come your IP is in India for a San Jose web company?
You also mark your Xara products as "Graphic Design", which has no meaning.
So far, your Posts have been very generic and with all of the above we usually invite our TG members to raise a flag about you and your Company.
Now we don't want you and yours to be blacklisted so can you come back with some solid information about yourself and what you use your Xara product for? We are very interested in exchanging information in our forums, not platitudes.
Acorn