Xara Designer Pro 16 unable to use the contact page in template

Hi Folks

I'm using Designer pro 16 and template 73.

I'm trying to get the contact page to work, the site is working but the contact page is not.
I have changes the setting in the place holder as per the instructions but every test just delivers me the "Your message was not sent"
It has been uploaded to the site and we have php running.

any help would be gratefully received. Thanks Ian

Attachment 123945

I don't see a template 73. Does it have a name?

You are probably using a template from Xara Templates. Best to contact them.

It is a XaraTemplates.com template and I have used his approach for email forms successfully with my provider.

Quote:

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SETTINGS

Open this placeholder “HTML code (body)” and edit the email address in second line: value="your@email.com"
(Edit the email address in all forms in all variants)

This contact form works only on a server with php. (99.9% servers)

The email address should be from the domain that is hosted on this server.
(Some servers allow different domains)

---

Have you changed the Placeholder as per the above instructions on all Variants?
Can you upload your changed code here?

Acorn

Hi Acorn,

I have not used the email from the domain, I will change that and try again and let you know the result just as soon as I can get back home from working away.

Let you all know the results.

Quote:

---

Originally Posted by Acorn

It is a XaraTemplates.com template and I have used his approach for email forms successfully with my provider.

Have you changed the Placeholder as per the above instructions on all Variants?
Can you upload your changed code here?

Acorn

---

Acorn this is the code: the site is www.my-wonderful-wedding.com

<form id="contact-form" action="index_htm_files/send_form.php" method="post">
<input type="hidden" name="recipient" value="jane.gower@my-wonderful-wedding.com">
<input type="hidden" name="inhtml" value="yes">
<div class="contact-row">
<div style="float: left; width: 34%;">
<label class="contact-label">Name</label></br>
<input class="contact-input" style="width: 300px;" name="name"><br>
</div>
<div style="float: left; width: 33%;">
<label class="contact-label">Email</label><br>
<input class="contact-input" style="width: 290px;" name="email"><br>
</div>
<div style="float: right; width: 33%;">
<label class="contact-label">Subject</label></br>
<input class="contact-input" style="width: 305px;" name="subject"><br>
</div>
</div>
<div class="contact-row">
<label class="contact-label">Message</label><br>
<textarea cols="173" rows="10" name="message"></textarea><br>
</div>
<input id="contact-submit" type="image" src="index_htm_files/submit.png" alt="Send" />
</form>


Thanks for looking.

Ian

Ian, thank you for the detail.
It all seems good.
In http://my-wonderful-wedding.com/inde...s/xr_files.txt, all the right files are in place.

I have tried one email from the Main Contact page and got an error.
i deleted the two Variant forms and tried again. Another error.
I tried form the smallest Variant with another error.

Everything looks in place so I can only hazard that you need to check with your provider that PHP is enabled and supported.

Sorry, not much help.

Acorn

I've requested someone from Xara have a look at this thread and offer suggestions if appropriate.