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FTP error: Failed enitialization.
My Designer PRO X11 sometimes hangs/freezes and did so recently. When I later tried to publish my website using my Xara webspace I got the message FTP error: Failed initialization. I tried the Windows 10 option to repair it but all it appears to have done is load a new version with the same resulting message. It appears to happen to all my websites, not just the ones that were up when it froze recently. I have tried to contact Xara Support but they have yet to respond from two sites. Also their Chat Now option does not work. Should I uninstall and reinstall from my CD or wait their reply or has anyone had the same error.
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Re: FTP error: Failed enitialization.
Xara (Magic) did reply though no explanation why my Publish website option no longer works.
Should anyone else have the same problem use an FTP program, I used Filezilla and enter lc4mkm.xara.hosting in the HOST box which I think then allows you to pick the SFTP option from the PROTOCOL box. I put my Xara User Name in the USER box. I am not sure you need to put in a password but I put in my XARA one. All I had to do then was to navigate the appropriate folder. I have asked them to explain the Publish website problem. I tried to edit my post but the Edit Post box did not exist for me.
Re: FTP error: Failed enitialization.
When all else fails, as you pointed out, Filezilla or another FTP program is the best fallback.
Sometimes a page or site gets corrupted and things do not work.
Something to try is to copy a page or pages to a new web document and try again to publish using the built in FTP. Many times this has worked for me. It's a lot of work but if you succeed it's worth the effort.
Re: FTP error: Failed enitialization.
Quote:
Originally Posted by
Emmo
Xara (Magic) did reply though no explanation why my Publish website option no longer works.
Should anyone else have the same problem use an FTP program, I used Filezilla and enter lc4mkm.xara.hosting in the HOST box which I think then allows you to pick the SFTP option from the PROTOCOL box. I put my Xara User Name in the USER box. I am not sure you need to put in a password but I put in my XARA one. All I had to do then was to navigate the appropriate folder. I have asked them to explain the Publish website problem. I tried to edit my post but the Edit Post box did not exist for me.
Emmo, you could try through your Xara application with Share > Sign into other Webhosting Service > Publish > Other web host via FTP) > Settings with the same credential you have used in Filezilla.
If that works you can advise Magix further.
Acorn
Re: FTP error: Failed enitialization.
I got this from Magix "I have learnt from our Administrators that there was a FTP upgrade carried out by Xara. As per the information I have received all should be back up and running smoothly. " But I am still getting the error. I tried Gary's method without success. I have yet to try Acorn's.
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Re: FTP error: Failed enitialization.
I tried Acorn's remedy and got an FTP Timeout error. If I was to reinstall my Pro 11 to a different folder than my present one would that solve anything do you think.