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I have a wiped computer - so how do I download my Xara software again?
I've done it before and I'm sure that once I hit upon how to redownload my purchased software I'll be okay, but, this time, I'll be darned if I can find the cunning link!
Pretty please - how do I re-download my software?
Brian, open http://www.xara.com/ and click on the Downloads button. Then select the software you bought.
If what you see is a later version, scroll to the bottom of the page for earlier ones.
Download and install.
Find your purchase email with the email address you bought the package with.
In that email you should have the licence number.
Failing that, log into http://www.xara.com/uk/servicecenter/ with the credentials you remember and in the Service Centre > My Products find your licence number.
Register with your purchase email and licence number.
If none of the above, email Xara with your remembered email and purchase date.
Contact Xara anyway as you have used one of your two activations and you need to release your trashed one.
Acorn
Ah, the service centre did the trick!
Having wiped (actually, reset Windows) this computer, I've had so much on my mind that I couldn't remember about that!
Thank you!
(Where's that GoldStar/VirtualBeer button? ;) )
Good to hear.Quote:
Originally Posted by brianlj
Don't forget about the wasted activation - you will probably need it later on.
Acorn
Thanks for the prompt, but, actually, I used the same computer name again on the wiped machine and, because I have the same HD confguration etc, it appears on my Xara account as just a single activation. :)Quote:
Originally Posted by Acorn
Useful to know that,Quote:
Originally Posted by brianlj
Acorn
think you also need to reinstall the same version of windows eg: ver 10 Pro 64bit... basically the same as restoring from a third party image eg: acronis