No longer have access to online updates

I am suddenly getting the message that I no longer have access to online updates, templates, etc. Not sure what I missed. What do I need to do?....purchase support??

Also, I'm trying to update a website and the updates are not showing up. Does this have anything to do with my account??

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Originally Posted by Alliefan

I am suddenly getting the message that I no longer have access to online updates, templates, etc. Not sure what I missed. What do I need to do?....purchase support??
Also, I'm trying to update a website and the updates are not showing up. Does this have anything to do with my account??

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If you have v12 or v15 then you have overlooked the fact that Xara removes access to the above after a year. You need to pay for an Upgrade through the Magix website.

It does, however, sound as if you do not have Internet access working properly. Do check that first.

Acorn