Free 14 day trial

Well I am a bit disappointed.

I received an email from Xara telling me about the new changes in Xara cloud and to press a button to see them.

This took me through to signing into my account (which I thought was the one I have had for 10 plus years) but it wasn't.

It was for a free 14 day trial which I didn't want!

Usually, I get an email whenever a new version of Designer Pro+ has come out and can see what is new, but this was in my opinion a bit sneaky.

I have a permanent licence for an earlier version of Designer Pro and won't update to the cloud version until there is the ability to merge multiple layers, import 2D .DXF files and a proper raster to vector routine.

There doesn't seem to be a way to contact Xara and explain this mistake (which I openly admit was probably my fault) so I have posted it here.

Sorry rant over.

use the chat on xara.com to contact xara direct

your account for cloud will not be the one you had for 10 years, as cloud has not been in existence that long

Thanks handrawn,

I realise that now :-(

Message sent to Sales to try to sort this.

hope you get it sorted out :)

I did something similar a time back and my paid cover got munged into a free one.
Xara sorted it and me out.

Acorn

;))

Yeah, I've just had that as well. A while back, I upgraded my v18 to v19 which then had a service expiry date of Nov 2022.
To try and upgrade to XPGD+ I used that v19 P3 registration code, downloaded, installed and ran XGPD+ The activation webpage tells me that my 14-day trial has expired.

I only really wanted the upgrade to be able to easily scale/stretch photos, so I'm wondering now whether it's gonna be worth the hassle for the extra £50.

{sigh}

I can't say that would be any easier in pro+

acorn might know different

Quote:

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Originally Posted by brianlj

Yeah, I've just had that as well. A while back, I upgraded my v18 to v19 which then had a service expiry date of Nov 2022.
To try and upgrade to XPGD+ I used that v19 P3 registration code, downloaded, installed and ran XGPD+ The activation webpage tells me that my 14-day trial has expired.

I only really wanted the upgrade to be able to easily scale/stretch photos, so I'm wondering now whether it's gonna be worth the hassle for the extra £50.

{sigh}

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Most likely a 'new' Xara account was created without you knowing this was happening (possibly when trying to log into xara.com for the old portal or a trial a long time ago). Please contact us through the chat on www.xara.com or through the email form at www.xara.com/contact-us

We can extend your trial to test PG+ and/or help you through the purchase process as needed.

Cheers,
Matt

Cheers. I've filled in a contact form with the details. ��

Quote:

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Originally Posted by Dahzee

I .. won't update to the cloud version until there is the ability to merge multiple layers, import 2D .DXF files and a proper raster to vector routine.

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add to that: more vector tools (vector fill, measure, shape building, connectors) , DXF/DWG export, a bog standard application usable without Internet connection/subscription like older version and a tweakable UI and I will happily splash €200 .

Xara Designer is a wonderfull, fast and potent illustration, design and draughts application but the last 4 years lost a lot of it's advantages. Inkscape is getting closer, Affinity is near but I keep reverting to Xara Designer for it's speed and ease.

But I won't switch to Pro+ if it's only a subscription

Quote:

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Originally Posted by Michael

add to that: more vector tools (vector fill, measure, shape building, connectors) , DXF/DWG export, a bog standard application usable without Internet connection/subscription like older version and a tweakable UI and I will happily splash €200 .
Xara Designer is a wonderfull, fast and potent illustration, design and draughts application but the last 4 years lost a lot of it's advantages. Inkscape is getting closer, Affinity is near but I keep reverting to Xara Designer for it's speed and ease.
But I won't switch to Pro+ if it's only a subscription

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Michael, putting the Subscription debate to one side:

More vector tools:

• vector fill - this now exists for linear fills within SVG outputs; it is slowly being extended.
• measure - you could use a Smart Line.
• shape building - we have the Shape painter tool in combination with all the shape combining tools and ClipView.
• connectors - 100% on board - dynamic connectors.

DXF/DWG export:

• An XDA is not a CAD package. Making it one would drag it down on speed.

Quote:

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• DWG is proprietary — which means it is the sole property of Autodesk. Only the company (Adobe) can alter or modify the file format.
• To make the DXF file more effective, Autodesk designed it as an open-source file. The format is free to anyone and anyone can program or rewrite accompanying software. This means that, over time, DXF files get revised, redeveloped and improve by the people who use it.

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• There are on-line convertors. https://cloudconvert.com/dxf-to-svg, which I might use as Plus products handle SVG.

A bog standard application usable without Internet connection/subscription like older version

• It still is so capable for around 30 days at a time, so useful to reconnect and download the latest update. The "older" version was similar.

A tweakable UI and I will happily splash €200

• Xara would have to switch to a different platform builder product so that may never happen.
• €200 gets you a year's subscription. That might be enough time for Xara to realise there is still a large market for a perpetual licence to use approach.

If Subscription is such an anathema then go to Affinity. I have both and use them for different purposes.
I mainly focus on web documents but I am at ease with many web generation tools. This Thread is in Graphics Cat so I assume I have to discount Web.
Equally, I would never use Xara for robust DTP; I might compose in the XDA but switch to another program for its richer DTP features.
So we have a full circle, Xara's XDA is not perfect but it can be used as a springboard into other products. One of which is Xara Cloud.
My focus is on the end product not the tool or how it is acquired (legally).

Acorn

Quote:

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Originally Posted by Acorn

Michael, putting the Subscription debate to one side:
[*]vector fill - this now exists for linear fills within SVG outputs; it is slowly being extended.[*]measure - you could use a Smart Line.[*]shape building - we have the Shape painter tool in combination with all the shape combining tools and ClipView.[*]connectors - 100% on board - dynamic connectors.

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I conclude:
Vector fills: partially fulfilled. I'd like to make a shape or group as an item to fill a form. Yes, clipview might be used but is cumbersome. Ans still: only exportable to SVG, no PDF (and yes: SVG can be converted to PDF)
Measure: smartline are cumbersome, tend to do things on its's own an sometimes not usable for small items
Shape building : Thanks Acorn, I've learned somthing new! One can add shapes to each other by using the shape painter as "glue".
connectors: I've searched high and low but I can't find "dynamic connectors" Please point to wher they can be found ( the Helpe doesn't mention them either)

But my main issue: if I splash out €200 for a years subscription, will the program work after that year?

Quote:

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But my main issue: if I splash out €200 for a years subscription, will the program work after that year?

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The program will work. But after your subscription runs out you will not receive any new updates or new versions.

if it is pro+ it will not work once your subscription runs out, unless you renew it [it will revert to 'demo' mode which is not usable for editing]

I am not sure what acorn refers to as 'dynamic connectors' either....:think:

Quote:

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Originally Posted by Michael

connectors: I've searched high and low but I can't find "dynamic connectors" Please point to wher they can be found ( the Helpe doesn't mention them either)

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Quote:

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Originally Posted by handrawn

I am not sure what acorn refers to as 'dynamic connectors' either....:think:

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Both, I was agreeing that we need dynamic connectors!

Acorn

yes now I read it again I can see that :)

they would be very useful