It says that the requested bitmap may be too big. How do I figure out which picture it is and how do I fix it?
Thanks,
Sue
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It says that the requested bitmap may be too big. How do I figure out which picture it is and how do I fix it?
Thanks,
Sue
depends what you were trying to do
in my experience this message occurs when making a bitmap copy or exporting a bitmap [photo] - in which case it is the final result that is 'too big' not the starting point; the program has a maximum size for bitmap creation [lhat may well be a result of it still being a 32bit calculation but that is educated guesswork]
sometimes working in a blank photo document rather than a 'normal' document will fix it, else you may have to scale down [your output]
I moved a few photos around...and I don't know which one caused the issue but nothing that I can see is BIG. It's a huge website, so no way to know which one is having this issue since I created a few new pages and moved some stuff around from here and there, mobile and main. Had not done anything to export.
like I said it is not usually the images that you start with, but the effect that you generate by doing whatever it is that you do with them
are you for example moving image[s] into a group that has an effect applied
'BIG' is a relative term - for me a bitmap around 10000 by 7200 pixels is quite normal as I work by default at A3 size 600dpi
I don't do websites - hopefully someone else who does can help more...
The problem is is that it doesn't identify the last thing I did or what picture it is or effect. I don't know how to identify what to fix and it's making me nuts to have it say that every time I open it.Quote:
Originally Posted by handrawn
this happens when you open the XAR file ?
if it were me I might deconstruct using copies of the xar file - eg: taking layers out in rotation, saving, reopening; until I had identified the part of the file that was causing the issue, then narrow it down
I don't know if that would work with a web site though as the layer structures are more complicated
Yes, every single time. It doesn't identify which one...my website is huge (many pages) IF I delete all the bitmaps, I'm afraid it will delete all my pictures. I don't care if it's bitmaps or jpgs but have not idea how to handle this.Quote:
Originally Posted by handrawn
I guess you could host your site locally, ie: on your computer, and see if it does the same and then take it from there so you were not messing with the live site; that would seem to me the sensible thing to do, and how I might resolve this sort of an issue on a site... if i built them, but I don't, so you would need somone here who does to give more than just an overall view
I'm suprised no-one on the website side has picked this up... maybe if you started with a new thread with a title that is website oriented - make it clear this is a website that needs debugging?
Thanks, Handrawn. I will try again. I do work on it locally before uploading, so it's when the program opens I get that message. Nothing to do with it online. I'm not even sure I could figure it out by looking on line unless there is some program to help me. I'm trying to shrink the amount of pages now...maybe I'll fix it by mistake..lol!
Thanks for writing...yeah, surprised no one jumped in to help me with the web designer program.
Sue
Sue, what you do is divide and conquer.
Copy your master file and never touch it while testing.
Name the copy something mundane.
What you now do is remove half of the pages, Save As and Close.
If when you Open this is still faults, you have this file to work on in the same fashion.
If all OK, switch to the other copy and remove the other pages instead.
Each time you are halving down to where the fault is.
When you have one offending page, you can work on Layers or Images in a similar fashion.
Acorn
Acorn, this is brilliant! That's what I will do!
Thanks so so much,
Sue
Figured it out and the weird thing is that it can be in the mobile variant and it's fine. If I copy the same jpg to the computer variant it gives me the bitmap issue again. I'm going to import it into photoshop and mess with it. It is not a large file but something is making Web Designer cranky!Quote:
Originally Posted by Acorn
The jpg or png works fine just placing it on the page and once I set it to repel...bingo, that sets it off! Help, why on the computer variant and not the mobile and how can I fix it??
Sorry @sueb I’m a little late to the party. Can’t answer your last question, but I pair down a lot of photos, cropping etc. I always Utilities/optimize all photos/ then close and re-open. This makes the site a bit smaller, and I found it a good option per page. I deal with large photos as well.
Perhaps if you have the offending page with the image you could upload to the board.
Hi Bwood. It's actually not a large file at all...and it works fine until I tell it to repel text. I've utilized optimize on my photos sometimes.
Thanks for the tips...and it worked fine on the mobile variant, and it was the same exact thing and repelling just fine. But on the computer variant, it has an issue. Very strange!
More guess than knowledge. Try deleting the image from the Page & Layer Gallery, then import a clean version again.
Thanks, Chris. I had deleted it several times and redid the photo in photoshop,added it again and same result, only on the computer version with repelling added. It's rather small. In the bitmap properties it says 14Kbytes, 247 by 232 pixels, 0.1 megapixels, 24-bit, 96dpi.Quote:
Originally Posted by Chris M
I would revert back to Acorn's post #10 - if you can identify the problem page, save your XAR as something like 'name-test.xar' - cut the offending page and paste to another document. Does 'name-test.xar' still have the problem? If not, that's a start; if the problem still exists you have probably not found the cause.
Then post the offending page here and we might get a better idea of the issue, or redo the page and see if the problem still occurs.
Attachment 131408Okay, I did as you suggested and still bitmap error. Okay, added the web file-it's one page. Not sure what the "xar" file is.Quote:
Originally Posted by Initiostar
Sue, I found the offending object and deleted it; nothing to do with your images. Head over to Page & Layer Gallery and inspect each object and you'll find it.
Attachment 131409
I expect this line is not shared and not present in the mobile variant? XAR is just the Pro file extension '.xar' where as Designer has '.web' no practical difference here.
Loads correctly from here now: Attachment 131410 - you will still get a warning for the Abobe Garamond Pro font; though this was not related to your error. I'd replace it.
I would also remove any unwanted rectangles, text boxes and lines, even if they are off-page - you can just add this page back to your test file and confirm all now works - if not, you may have another lurking gremlin.
Gary
Thanks, Gary. I wasn't sure how to "inspect" each item but I monkeyed around and found something that gave me that error..a line or something AND I deleted it but still getting error now when I save and reopened it. So I guess I didn't find it. I also had deleted the stuff off page. That was just a mistake of me leaving it there. No issue with Adobe Garamond here. I have that font.Quote:
Originally Posted by Initiostar
So please tell me what it was...I'm stumped. I copied your page over and everything is fine now. Wow....I need to know now what the heck it was and how I didn't find it or how you found it....pALEASE!
Sue. Make sure the line that Gary found is not duplicated on other. Usually when deleting a repeating object Xara will give a warning.
Tip …. To find something, hidden etc. “select all”, then you can actually see the offender. I gather this is the original site your still working on designed by @initostar.
I don't know what line Gary found..lol. I don't know that it was a repeating object and I don't know that it is a hidden object. No, this isn't the site that @initostar was working on the design. It's my dog site that's huge...and was suddenly giving me that error when all these years it was fine. So I knew kind of what I had added or moved around but could not figure out after copying an image to several pages what it was. It wasn't a large image.Quote:
Originally Posted by bwood
Now @initostar is saying it's not an image...so I DON'T KNOW..:( I need to learn how to identify it...and what it was, although I thought I had found something that when I clicked on it in the page and layer gallery, it did give me that bitmap error, but after me deleting my copy, and reopening it, it still gave me that error but @initostar's did not give the error...so I suspect I didn't do something correctly....You are awesome for trying to help too!
sue - as I implied right at the beginning - you cannot assume that an error message can be taken literally, a computer is a machine, it churns out the 'nearest' error message it has available, it has no clue what is going onQuote:
Now @initostar is saying it's not an image...so I DON'T KNOW.. I need to learn how to identify it
acorn and initiostar on the other hand are experts in what is going on in a website.. it will be something 'subtle'..
Here is the explanation: in the screenshot you see a green horizontal line stretching across the browser, it is in fact a text column nearly 24,000px wide (apologies for not being more specific); if you inspect this text column in the P&L Gallery (SOLO mode) this gives you the bitmap error message - how it achieved that status I have not sought to establish, but it causes an error and when deleted, the issue is no more. You can see also a text area with no content (I deleted it), but this was not the cause of the bitmap error message.Quote:
Originally Posted by SueB
Attachment 131417
Track back to Acorn's advice; it is a process of elimination - look at each object in Solo mode, bearing in mind some may not be visible and may require changing the 'quality view' to outlines to see them.
Gary
Gary, that's the thing I found! I deleted it but still got an error. So I figured I messed up on the mission! No apologies necessary. I figured you wanted me to investigate and not give it away! :)Quote:
Originally Posted by Initiostar
Thanks for the explanation on how to find it, that's what I was doing until I found that green thing and deleted it and thought yeah, I found it...and then still got the bitmap error...so I must have done something not as well as you. I'll go back now to look at it more in detail. I can't thank you enough for sharing, teaching and "showing" me things to learn! I thank you in my head and Acorn each and every day....I love to learn...and I despise when I'm stuck!
Hugs to you both!
Sue
Thanks...it sure was subtle and I appreciate the expertise on looking for it, seeing it and learning how to do some of the work on my own.Quote:
Originally Posted by handrawn
Sue