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Hi Guys,
I recently purchased update to Designer Pro X but I still keep getting this pesky pop-up to say "Renew update Service - valid until 27th July 2021" I've already done the renewal but it still keeps appearing....any help????
Oh by the way I have activated the program......
Thanks in advance
It's a known issue and I don't know of a way to end the popups without severing the (fast) publishing links to Xara Hosting and Magix Online World, so I've learned to live with it.
I've asked Xara if there is a fix for this?
The problem is with Magix but hopefully Xara staff can help expedite a fix. So, thanks, Gary.
Had this problem since the last two versions.
Attachment 131946
So have I. It was in an earlier version and they eventually fixed it, and now it's back.Quote:
Originally Posted by OttawaTony
This is a different issue than the OP's. This is an update to Magix' Update Service app. I just installed it.Quote:
Originally Posted by OttawaTony
That's the problem Boy, it won't install ... it does nothing. But it comes up EVERY time the program is closed. We've seen it before to, and I believe it was fixed before.
like boy I have seen this a time or two, but it installs and that's it
I wonder if there is an issue with third party security software settings as has been mentioned elsewhere in another context, as well as the sow's pinna magix have made of current update
I have Pro X19 and you can rename the Magix updater (temporarily to remove the popup); the proviso: should you want to enable it again is to revert back to the original name. Guessing here, but I would assume you will find a similar UPS folder and can do the same. If you are out-of-service, I expect you will still get a message that tells you that is the case.
Attachment 131947
Right now the installer and updater are a mess, but (hopefully) Magix will sort all this out!
Gary
Oh, I see. Perhaps a long shot but have you tried to run XDP19 as Administrator?Quote:
Originally Posted by ss-kalm
Certainly have! It does it on both the computers it is installed on. My office laptop is running Webroot Endpoint protection, and my personal desktop is running Windows Security.
Maybe your firewall is blocking unknown IP addresses. That situation might prevent the app from installing. My firewall app (Windows 10 firewall control) alerts me when it happens and I have the choice of allowing it once or permanently.
I'm out of options except for asking Magix to come up with a solution.Quote:
Originally Posted by ss-kalm