Hello, please help with this - purchased Xara hosting with a domain name, how do I get set up dedicated imal, for example info@mydomain.com ?
There is nothing on a Xara web space control panel regarding setting up e-mail.
Thank you.
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Hello, please help with this - purchased Xara hosting with a domain name, how do I get set up dedicated imal, for example info@mydomain.com ?
There is nothing on a Xara web space control panel regarding setting up e-mail.
Thank you.
Welcome to TalkGraphics
I do not think Xara has dedicated email. :(
I am afraid to say that Xara Online is a service run by Magix and it dos not have email, PHP, databases or anything useful.
If it is any help, I have tried a free alternative here: https://www.talkgraphics.com/showthr...269#post634269.
Acorn
I have both Xara Online and Magix Online. My Magix Online, purchased several years ago, came with 5 email accounts for the domain name; this is no longer offered. So, neither Xara nor Magix Online offer email addresses and webmail.
Thank you for your kind contribution, will follow your advice.
investigated a bit but can someone to clarify please:
if I purchased a domain name and hosting from Xara and they do not provide e-mail for purchased package - can I set it up using 3rd party facilities?
it seems I am cooked, lust found this regarding setting up domain email if your host does not offer this -
"all you need to do is update your domain’s MX records to route your domain emails to your new email service provider."
Xara hosting does not have anything on their control panel to update domain's MX, meaning that I have to do it through non existing Magix tech support. It is such a shame to have so good graphic / web application and such a miserable support when it comes to web hosting.
in theory at least, yes, you will need to take out an email hosting package, but you will need to find one that allows you to set up your email hosting with a domain that is not registered with them, as yours is registered with magixQuote:
Originally Posted by Volodymyr
how committed are you to the magix hosting - it might be easier, cheaper even, to move over to a hosting company that does both and more besides
ok read your last post - if you cannot reset the MX then no you can't.. you are stuck
if it were me I would junk magix and move
Yes, I agree. You can transfer your domain name to a web host who offers a real package of web services and set up your domain email account with the new host.Quote:
if it were me I would junk magix and move
@handrawn
Just to avoid confusion, there are actually two online services as I mentioned; Magix Online and Xara Online. The domain name offer that comes with Xara DPX and WDP comes under Xara hosting and not Magix hosting. So, if you mean Xara hosting, I suggest that you do not say Magix hosting, as both exist and are discrete services.
Attachment 129024
Here is the main screen after logging in to Magix Online:
Attachment 129025
As you can see, they are quite different, as the Magix one includes the online album and more; for me, Xara online includes Website M.
Are both run by Magix?
YesQuote:
Originally Posted by browj2
Acorn
I take your point John re the product names... :)
they both reside on magix servers and both are administered by magix
acorn has it in a nutshell [... did I really say that :eek:]
Oak! That's an acorn groan.Quote:
Originally Posted by handrawn
Acorn
contact page for xara online is...... magix
https://www.xara-online.com/gb/contact.77.html
@acorn we could make it tree in a row...
Thank you guys for commenting, I tried for days to get any help from Xara (redirected to Magix). The way the help is set up is so frustrating and misleading, taking you from one page to anther just in the end to send you a Magix public forum, it seems they just taking some sadistic pleasure from customers misery.
Bought Xara hosting thinking it is as good as graphic programs they do, got it wrong.
magix help is a bit like navigating a maze - I've only needed to do it once and that was for a non-xara product, music maker; it took two goes, part of the art is giving the 'right' answers, ie those that result in you getting an online submission form
the xara/magix online is well past it's sell by date, the world has moved on...
@Volodymyr
Xara has several desktop programs, the mains ones for web design being Xara Designer Pro X (XDPX) and Xara Web Designer Premium. Both come with 1-year of Xara hosting. XDPX contains the graphics design and web design, XWDP does not.
So, what exactly did you actually purchase?
There is something called Xara Online, received an offer from them for hosting and domain service after purchasing Xara Web Designer, see belowQuote:
Originally Posted by browj2
Xara Online noreply@xara-online.com via magix-online.com
Attachments
Mon, Jul 13, 2020, 9:12 PM
to me
Dear Customer,
Thank you for choosing our "Website M" offer.
Use is free for the period of 12 months until 13-Jul-2021. At the end of this period you will have the option to extend the offer for a further 12 months for £1.99 per month.
Important:
If you have not entered any payment details the offer will not be automatically extended. We will inform you by email and via the "Control Center" in your Xara Online account before the free trial period is over.
Have fun!
Your Xara Online Team
---------------------------------------
Xara Online
www.xara-online.com
MAGIX Software GmbH
Quedlinburger Straße 1
10589 Berlin
Germany
HRB 127205
UstID DE 813 263 603
Klaus Schmidt, Michael Burdack
http://support.magix.com
@Volodymyr, your reply got lost in the noise but I have released it just.
Acorn