Have XEP16 cannot get it on laptop
:o There must be a way but so far I am at a loss. I have a trial it seems and it says expired so will not accept my serial no. Any suggestions?
Re: Have XEP16 cannot get it on laptop
how many other computers have you installed this program version on - two is the maximum - check in your magix account, and if you have two other computers activated for this program you will need to deactivate one first
Re: Have XEP16 cannot get it on laptop
Re: Have XEP16 cannot get it on laptop
xdp16 I assume - d and e are next to each other on the keyboard....
Re: Have XEP16 cannot get it on laptop
Quote:
Originally Posted by
handrawn
how many other computers have you installed this program version on - two is the maximum - check in your magix account, and if you have two other computers activated for this program you will need to deactivate one first
Only on my desktop
Re: Have XEP16 cannot get it on laptop
Quote:
Originally Posted by
handrawn
xdp16 I assume - d and e are next to each other on the keyboard....
coorrect
Re: Have XEP16 cannot get it on laptop
Larry, just in case, did you take a look at this Magix support page: https://www.magix.com/us/support/technical-support.
This page may also be useful: https://www.magix.info/us/support.
If you login, you can also ask for help from support. You may need a new activation code or serial number.
Re: Have XEP16 cannot get it on laptop
Quote:
Originally Posted by
Boy
I'm going to try and uninstall it on my laptop and hope it's not tied to my desktop, I worry because the uninstaller does not say trial on the laptop and seems to me like it should.
Re: Have XEP16 cannot get it on laptop
I would still look on the magix site and see how many times it says it has been installed as it had my laptop showing twice. I had to deactivate one so I could install on my new laptop. Not sure how it could show the same computer twice but it did!!!!
Re: Have XEP16 cannot get it on laptop
Quote:
Originally Posted by
Boy
Thank you Boy I tried that, problem is I don't remember my MAGIX sign in information.
Re: Have XEP16 cannot get it on laptop
Quote:
Originally Posted by
Gypsyjoe
I would still look on the magix site and see how many times it says it has been installed as it had my laptop showing twice. I had to deactivate one so I could install on my new laptop. Not sure how it could show the same computer twice but it did!!!!
Thank you Gypsyjoe I tried that, problem is I don't remember my MAGIX sign in information. And silly me, although I keep all that kind of info I cannot find MAGIX
Re: Have XEP16 cannot get it on laptop
Just under the password field at login you will see 'Forgot Password' (or some such). You will need to verify your email address, but it's generally a painless procedure.