Can anyone tell me how to prevent Designer telling me my update service has expired every time I open the program?
I'm not sure I will update, but if I do I'll do it when ready and don't need reminding every time I open Designer.
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Can anyone tell me how to prevent Designer telling me my update service has expired every time I open the program?
I'm not sure I will update, but if I do I'll do it when ready and don't need reminding every time I open Designer.
No. None can. It all Magixal.
Acorn
If you call or submit a ticket to Magix https://support2.magix.com/customer/en/contact perhaps they will share a method for turning off the messages if one exists and at the very least it will help them to understand how frustrating the messages are to customers.
it doesn't do it for me - all I can think is I went to the link and downloaded the update [installed it in a sandbox just to test but that's probably irrelevant] - maybe the servers note this
and disabled info popups
I am annoyed by this as well.
I have added a rule in the Windows firewall that prevents Designer Pro from phoning home. For me, that has prevented the update dialogue box from appearing every time I start Designer Pro.
Note: I am expecting that, after a while, Designer Pro will have to contact Xara's servers to validate the licence. If and when that happens, I hope all I have to do is temporarily open up the access in the firewall to allow the validation. Then close it again if the update dialogue box reappears.
I asked a MAGIX support question:
Thank you for your message.
As much as I would like to help you with your query I am afraid there is no way how to turn these notifications off.
--
Best regards,
MAGIX Software GmbH
Postfach 500109
01067 Dresden - Germany
AMENQuote:
Absolutely shocking practice.
To keep things sane for me, can any TGer advise if they do not see any of the following. For me, all have the checkbox to stop them showing.
What do you see?
Attachment 125181 Attachment 125182 Attachment 125183 Attachment 125184
Each image's filename has the XWDP version. Perhaps it is only XWD?
What is extra confusing is the seeming offer of an upgrade to XDPX through the XWDP pop-up!
If there are any out there with XWDP, I would push Magix to fulfil its offer.
For one of my XDPX versions:
Attachment 125185
Acorn
This is what I see when I enter Xara Designer Pro X 16.2.0.56957 DL x64 Jun 5 2019
(For some reason I could not embed the image using the forum embed tool)
https://www.promidi.com.au/sdfsadfhs...date%20nag.jpg
I can prevent it from appearing using a specially crafted Windows Firewall rule.
This is all getting rather silly...
Do we have a part in this?Quote:
On whose part?
As Acorn said, we don't have anything to do with these messages, purely Magix thing and they don't wander around these parts.
You can email Magix at infoservice@magix.net and let them know your complaints (but be nice, I know the Magix support staff there and they are bound by the decisions of their superiors).
Rob-Xar :
I asked a MAGIX support question:
Thank you for your message.
As much as I would like to help you with your query I am afraid there is no way how to turn these notifications off.
--
Best regards,
MAGIX Software GmbH
Postfach 500109
01067 Dresden - Germany
Yes, I saw earlier
Sad but true Paul,Quote:
That's a quaint phrase in 2019! .. and so often untrue ( the managers/bosses being superior ).
Strange that Rob always mentions that Xara is in charge and that Magix has no influence on the software
Care to comment Rob,................
Money makes the world go round
But we'll keep running in circles.
If there's online verification, I'm done. No more updates. The xara stuff I have now is just fine for everything I do already and I'm building a completely offline workstation for graphics and music. Online verification is and has always been an intrusive practice no matter what company does it and software as a service (SAS), i.e. Adobe's subscription model, is nothing but a cash drain. Old software works just fine. If Xara or any other company wants to do subscription, it should be subscription to official tech product support. I'd gladly pay 5-10 a month to always have official Xara help ready for me at any time I need them. Sending people to forums to have questions answered by other users is just a cost saving measure that Adobe and Xara use so they don't have to provide much support for the mundane questions they don't want to answer.
The direction of professional software in general is just...I guess to put it politely, I think this industry needs to steer this ship in another direction or it's gonna hit an ice burg that's completely avoidable.
Just checked on these boards after years of absence to post asking the exact same thing, but for version 11. Haven't upgraded since, and get the popup the first time I start it in a day. Effin annoying, and to find out it doesn't honor the 'Don't show' checkbox (which I suspected, but thought might have to do with Administrator privileges) is a real slap in the face. Nag screens are for shareware, not purchased products. Xara and Magix: I will never again recommend your products to anyone. I might change my mind if you gave a way to truly disable that thing. But until then, adios.
Best wishes,
David
I'm closing this thread. Point has been made and this is nothing we're in control of.