Acrobat Reader won't Read!

Okay, I'm a techie novice and I haven't a clue whats up with my compo - am very much hoping that one of you will though!

I can open .pdf files that I already have saved in my computer but ANY .pdf file that I try to download from the web doesn't/won't/refuses to open. All that is showning on the screen is a little square with a red square, green triangle and blue circle.

I never used to have this problem until recently and can't think what I might have done to caused it.

Please, please, help

Mags

Okay, I'm a techie novice and I haven't a clue whats up with my compo - am very much hoping that one of you will though!

I can open .pdf files that I already have saved in my computer but ANY .pdf file that I try to download from the web doesn't/won't/refuses to open. All that is showning on the screen is a little square with a red square, green triangle and blue circle.

I never used to have this problem until recently and can't think what I might have done to caused it.

Please, please, help

Mags

Hi Mags,

Is the square with a the red square, green triangle and blue circle showing on the web page or on your hard drive? Did you recently install Windows XP Service Pack 2? If the square icon is on your hard drive, when you click on it does explorer show the number of bytes in the file? If the number of bytes is larger than 0 you can try right clicking on the icon and then selection Open With and then selecting Acrobat Reader. If the number of bytes is 0 and you recently installed XP SP2 then the new security settings may have prevented the file from downloading.

hi Mags,

You could have a goofed up setting in your browser, or... the site could be goofed up. If you want to check another site. Go to IRS.gov they have lots of PDFs that should work. do a search for 1040...

Thanks so much you guys.

The wee square with the red square etc, etc is showing on the webpage.

No, haven't installed any Windows Service packs lately.

Definately not the site, tried our own IR website and numerous others still getting the blasted wee square and no page opening.

It definately must be something to do with the downloading, no problem at all opening .pdf files I already have on my hard drive.

I was mucking about with my internet settings a wee while ago, could it be that? It only seems to be affecting the downloading/opening of .pdf files. I can download fonts, etc with no problem.

Any suggestions?

Thanks again

Mags

Hi Mags,
I have the same problem. Clicking on a link to a PDF file results in a blank page. Probably something I did in the past 6mo to cause ... not really a problem. I just right click and select "save as" and download the PDF to a temp directory and then select "open" once downloaded. I clear my temp directories every couple of days. A little annoying ... but not a major problem.

Hi Mags,

you could always try restoring defaults if you use IE as your Broswer. see pretty pic...

Nice try John ... but restoring defaults does not bring the PDF fairy back to MY machine http://www.talkgraphics.com/images/smilies/biggrin.gif

It works now! ... the PDF fairy is back.

Mags,
Try downloading the latest version of Acrobat viewer from the Adobe website ... worked for me.

ooooohhhhhhhhh....please let it be something as simple as restore factory defaults. Off to try.

and will also download the latest viewer

.......fingers crossed

Hi Ed,

I never lost my adobe fairy... SO I was just taking a stab in the dark.

Nope and nope, neither has sorted the problem.....................

Try reloading IE... that might fix the association problem... Or manually fix it yourself...

Here is something to check, just found...

Yes it is http://www.talkgraphics.com/images/smilies/frown.gif

Thanks for all your time with this John.

Hi Mags,

did you try reloading IE?

John

Don't suppose you fancy coming over to Bonnie Scotland to sort my compo out. http://www.talkgraphics.com/images/smilies/smile.gif Think it needs a good old kick up the back side.

Have been onto the adobe site and tried their solutions but still getting that blooming square and the page not opening the pdf file.

Em.... http://www.talkgraphics.com/images/smilies/confused.gif, well I did say I was a techie novice...how do I reload IE?

Thanks again for all your time, you are a star!

I would go to Microsoft, download the installer and wait an hour or so for the latest to install, (that is if you have broadband). IE is bloatware to the extreme.

Hi Mags,
All of the "searches" I have done come up with the same solutions ... which I think you have tried.
http://www.ecophotoexplorers.com/acrobat.asp

Did you re-boot after making changes?

Mags, if your software is so broke you can't fix it. Then either use another browser or reload windoze.

Towers are cheap enough you can pick up a cheap one easy enough, or even an external HD, Copy you HD to the external. Then hit DEL *.* at the root and reload. Then bring in what you want in.

Thanks again John and OklaEd.

- Ain't got broadband only dial-up so downloaded IE is out
- The link is the same solutions that I found that don't work
- Will do (use another browser or reload windows), at the moment am managing with opp clicking .pdf file before download, save as, et, etc.

Thanks again for your time and help. Much appreciated.

Regards

Mags