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XPGD 15 - Major error - resizing font
more math errors appear to be coming up now.
1. create some text
2. press f2, drag top and/or bottom handles, it scales by ratio (as if we are using corners) before we could use it to "smush" text
3. turn off lock aspect ratio
4. drag top or bottom handles, and ... the font moves UP or DOWN???
I really use this software a lot and seeing this almost makes me want to downgrade back to xara 7 which operated properly....
Can these errors be fixed, or am I missing out on some workflow changes?
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Re: XPGD 15 - Major error - resizing font
Don't you still have version 12? It's one of the most stable versions Xara ever released.
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Re: XPGD 15 - Major error - resizing font
Quote:
Originally Posted by
rpc9943
more math errors appear to be coming up now.
1. create some text
2. press f2, drag top and/or bottom handles, it scales by ratio (as if we are using corners) before we could use it to "smush" text
3. turn off lock aspect ratio
4. drag top or bottom handles, and ... the font moves UP or DOWN???
I really use this software a lot and seeing this almost makes me want to downgrade back to xara 7 which operated properly....
Can these errors be fixed, or am I missing out on some workflow changes?
The same here. Video: http://www.franta-net.de/text v15-v12/index.htm
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Re: XPGD 15 - Major error - resizing font
Neat bug.
I guess there is a reason I am not using v.15 for production. Well, and not 12 because of the PDF bug(s).
I think v.9 was the best version I used. Gonna have to reinstall that if I want to use XDP. Oh, I think I have v.11 installed on the laptop...
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Re: XPGD 15 - Major error - resizing font
Quote:
Originally Posted by
mwenz
Neat bug.
I guess there is a reason I am not using v.15 for production. Well, and not 12 because of the PDF bug(s).
I think v.9 was the best version I used. Gonna have to reinstall that if I want to use XDP. Oh, I think I have v.11 installed on the laptop...
I think for the future it is better to choose an other software and let go Xara/Magix where they will go. The bugs we find in v15 are the best sign to change things. I'll never pay for scrap that what v15 definitively is.
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Re: XPGD 15 - Major error - resizing font
Quote:
Originally Posted by
ernie-f
I think for the future it is better to choose an other software and let go Xara/Magix where they will go. The bugs we find in v15 are the best sign to change things. I'll never pay for scrap that what v15 definitively is.
I use xara way too much to abandon it. It is by far the most rapid graphics program I've used for exactly what I use it for in my full time job.
I just need these simple math bugs fixed. :)
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Re: XPGD 15 - Major error - resizing font
Quote:
Originally Posted by
Boy
Don't you still have version 12? It's one of the most stable versions Xara ever released.
No I only have 7 , I had not needed anything and then I saw the humble bundle ver 15 and got it because it was 20 bucks
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Re: XPGD 15 - Major error - resizing font
I checked in V11 and V12 and it works correct for what Ron wants it to do. V15 does not. It works for shapes but not for text.
You should report as a bug.
Ray
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Re: XPGD 15 - Major error - resizing font
Quote:
Originally Posted by
RKissane
I checked in V11 and V12 and it works correct for what Ron wants it to do. V15 does not. It works for shapes but not for text.
You should report as a bug.
Ray
Im sorry should I post my bug reports somewhere specific? Thanks!
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Re: XPGD 15 - Major error - resizing font
Hi Ron--in the Dear Xara forum. Yeah, stupid name for a bug report. Just think of it as pleading "Oh, gawd, Dear Xara, please oh please fix this bug..."
Mike
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Re: XPGD 15 - Major error - resizing font
Ron,
If you go to https://support.xara.com and log in, you can submit a ticket to support. This way Xara is directly notified of a problem and I think it would have a better chance of being address.
Ray
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Re: XPGD 15 - Major error - resizing font
Quote:
Originally Posted by
ernie-f
I think for the future it is better to choose an other software and let go Xara/Magix where they will go...
I have and use AD (among other vector design software). But like Ron, XDP is still (normally) my first choice. But v.15 & somewhat v.12 simply are not fit for purpose—certainly not my purpose. So this year's advertising I do for clients was all done in AD.
I don't find AD as speedy to design with. It does, however, have (along with CorelDraw) the best OT Feature support available. And much of what I do all revolves around fonts (though unlike this thread, I rarely distort a font) and PDFs for placing in other software. The ads I do this time of year are supplied as PDFs and so unlike last year where I did the majority in XDP and some in AD, I did them all in AD this go round.
If Xara products are going to have a future in design & print, both XDP's capabilities and price need altering. Else Xara needs to extend P&GD's print/design capabilities to equal XDP's completely. They also need to fix stupid, forever-lasting issues, past and current bugs, add features ad nauseam.
And they need to do it in a hurry. None of this trickle-down and be satisfied with what we give you crapola.
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Re: XPGD 15 - Major error - resizing font
Quote:
Originally Posted by
RKissane
Ron,
If you go to
https://support.xara.com and log in, you can submit a ticket to support. This way Xara is directly notified of a problem and I think it would have a better chance of being address.
Ray
Okayyyy well now I can't log in because i click "forgot password" then it asks to log in to my magix account. Then I go back and it still says to log in, so I use the same password and it doesn't work. Any help on what to do from here?
(Sheez, website!)
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Re: XPGD 15 - Major error - resizing font
click 'lost password' - it will email you instructions - if you didn't use same email an no longer have access to it I think you have to contact magix direct by phone... or maybe someone like Gary P or Rob will pick it up here
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Re: XPGD 15 - Major error - resizing font
BTW Xara have logged this stretching issue as a bug.
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Re: XPGD 15 - Major error - resizing font
Quote:
Originally Posted by
gwpriester
BTW Xara have logged this stretching issue as a bug.
thanks! I wish I could log in to report this stuff on the site...
So if they fix this will I have to pay for the update ? Thanks!
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Re: XPGD 15 - Major error - resizing font
If you have the "update service" then it will be free.
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Re: XPGD 15 - Major error - resizing font
Quote:
Originally Posted by
gwpriester
If you have the "update service" then it will be free.
How do I know if i have it or not? I bought the upgrade from the humble bundle. It would be pretty ridiculous to have to pay money to have a normal operation of the standard functions that I already have in Xara 7....... I hope I can upgrade for free if the bug fix comes out. Thanks!
Also I can't seem to log in to xara for reporting bugs. It redirects me to magix, and then asks for my magix account, I put it in, and then it goes back to the xara support page without it logged in....?
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Re: XPGD 15 - Major error - resizing font
Ron,
As I understand since V12 so it should still apply to V15, they are only sold with the upgrade service. No other option available.
Ray
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Re: XPGD 15 - Major error - resizing font
Quote:
Originally Posted by
RKissane
Ron,
As I understand since V12 so it should still apply to V15, they are only sold with the upgrade service. No other option available.
Ray
interesting. So is there a way to see if I am signed in to the upgrade service? It kind of blows my mind that I would have to pay for a bug for functions that should already be functioning properly..... :)
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Re: XPGD 15 - Major error - resizing font
did you try re-setting your password?
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Re: XPGD 15 - Major error - resizing font
Quote:
Originally Posted by
handrawn
did you try re-setting your password?
Yes I described what happened when I clicked on "forgot password" I can type it out again . I click forgot password so it brings me to the magix login, which I put my email and password, and then it goes back to the xara support page and still asks for the name and username... the magix user/pwd does not work. Is there a way to figure this out? Just confused.
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Re: XPGD 15 - Major error - resizing font
that should not happen - perhaps if you went first to the magix account and tried their 'I forgot my password' link it might work better.. but it is dependant on the email address being correct and if you ever set up a separate magix account with a different one that might cause issue
as far as I know there is no rule against registering a new account with a new email address - it wont show your product, but you should be able to contact support and then get it all sorted out ...?
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Re: XPGD 15 - Major error - resizing font
Oh boy the error is even deeper. I am trying to "vertically smush" a photo and it operates the same way. Did anyone test this before release? I hope so! The math is way off, it can't even function properly. To replicate
1. have photo
2. make sure you are in Selector tool - not the photo tool - and drag the bottom handle up
3. image is cropped and moves upward
What it should do is scale vertically the image.
I really hope that these bugs can be fixed so I don't have to load xara 7 anymore...
Since I am using this software day in and day out I really need to know when these fixes are made. I will pay if I have to, but I am astonished what broken essential, basic functions passed software testers.
No idea how to enter in to the xara account so that I can figure out if I can send through tickets. Still trying. Again, it forwards me to magix, and then I log in, and click on support again, and its back to the same log in screen. No idea I can't even set up a new account under my email....
Thanks!
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Re: XPGD 15 - Major error - resizing font
no -you will need a different email - easy enough to get from gmail or online provider of choice..
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Re: XPGD 15 - Major error - resizing font
But I don't see anywhere on that page how to create a "new account".....
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Re: XPGD 15 - Major error - resizing font
ok - you mean on the support page - no, I think you need to be on one of the account pages to do this:
http://www.xara.com/us/servicecenter/
or
https://www.magix.com/us/support/my-service-center/
option as in ' I dont have a login...'
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Re: XPGD 15 - Major error - resizing font
Quote:
Originally Posted by
rpc9943
...
I really hope that these bugs can be fixed so I don't have to load xara 7 anymore...
Since I am using this software day in and day out I really need to know when these fixes are made. I will pay if I have to, but I am astonished what broken essential, basic functions passed software testers...
Don't worry. Just like the PDF bug that was in the last version, the next version (or two) will fix some of these bugs. It's a Service Guarantee...
But unlike the PDF bug that existed, I do hope some of this crap is taken care of before your Service Guarantee runs out. Else you'll need to re-up to get the fix(es).
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Re: XPGD 15 - Major error - resizing font
I just checked versions 11 and 12 and both resize the text at fixed aspect, rather that 'squash' it - can't remember whether it was like this before or not in these versions, not something I would normally do without copy / convert to editable shapes: which does squash, but looses text editability [hence copy first]
if not, is this as a result of me installing p&g15 trial, I thought the versions worked independently... a windows thing?
I'm going to dig out version 10... ie before the way text was 'messed about with' to help the webbies by introducing 'smart resizing' or whatever it's called...
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Re: XPGD 15 - Major error - resizing font
well does it in version 10 too....
will try rolling back the system, but can't do that right now...
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Re: XPGD 15 - Major error - resizing font
0k. minute I posted I remembered something and I tried taking aspect lock off and holding shift whilst dragging - that works in versions 10 through 12 and that could be how it was - but this does not work in p&G15 - can't see a way to squish whilst preserving text editability...
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1 Attachment(s)
Re: XPGD 15 - Major error - resizing font
These faults do not happen in P&GD11. It is one of many reasons I have not updated my version. The two most steady versions seem to be 11 and 7.
Stygg
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Re: XPGD 15 - Major error - resizing font
Quote:
Originally Posted by
handrawn
0k. minute I posted I remembered something and I tried taking aspect lock off and holding shift whilst dragging - that works in versions 10 through 12 and that could be how it was - but this does not work in p&G15 - can't see a way to squish whilst preserving text editability...
Ahhh interesting. Does it work the same with photos too? Because it applies the same! Am I just missing something here?
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Re: XPGD 15 - Major error - resizing font
I only have 11, 12 & 15 installed.
Both 11 & 12 allow text and images to be squished/stretched dis-proportionally by turning the aspect lock off. Only 15 doesn't allow it here.
I can distort an image here if I use the right mouse button on a center handle. Which then also makes a copy, but it works. It doesn't appear to be working but does. A bit too fiddly to do "accurately."
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Re: XPGD 15 - Major error - resizing font
I am using a Trial version of Photo & Graphic Designer 15 on Win7 64-bit. but have several other Xara programs.
Create the text, and then Click the Mould Tool and Select the “Default Envelope”, but don’t stretch the text. Then Click the Select Tool. All the Handles should work then. I have no idea why. It seems to work with any of the Mould Tools, but the Default Envelope and the "Default Perspective" tools will keep the original shape of the text. I hope this helps.
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Re: XPGD 15 - Major error - resizing font
ok - to get the behaviour in version 15 back to how it should be you need to make a registry change - at least it worked for me
for photo and graphic designer that would be:
HKEY_CURRENT_USER\Software\Xara\Xtreme x64\15\Options\Dragging
find the EnableGroupSquash key and change it's value from 0 to 1
It looks like this has been set aat 0 by default in version 15, wheras in versions 11 and 12 it is set at 1 by default
my versions 11 and 12 are back to normal - I think I left them in the wrong state being in a hurry ok after restoring their registry settings to default
I don't think XaReg is going to help with this...
thanks Jagga for the pointer...
[edit - better just say that there is no way for me of knowing if this will upset anything else...]
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Re: XPGD 15 - Major error - resizing font
Quote:
Originally Posted by
handrawn
...
HKEY_CURRENT_USER\Software\Xara\Xtreme x64\15\Options\Dragging
find the EnableGroupSquash key and change it's value from 0 to 1...
Ah yes, I remember this now.
First mention was in 2014 with XDP 10. Phil let us know the registry item.
Mike
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Re: XPGD 15 - Major error - resizing font
Except it doesn't appear to work.
Both 11 and 12 had this flag set to 1. V15 had zero. Changed to 1 and nada.
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1 Attachment(s)
Re: XPGD 15 - Major error - resizing font
Phil is a good guy :)
well it is working for me in p&g15 and xdp15, given the known caveats of program off when making registry changes and aspect lock off when squishing text
maybe something more subtle is going on as results don't seem consistent... ?
path for xdp15:
Attachment 119603
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Re: XPGD 15 - Major error - resizing font
Works here. But "only" for text...
The seemingly connected issue with not being able to squish images is not affected by this fix.