Help- changed from designer 10 to 12 and now my site looks terrible

Hi,

I've just opened my site in webdesigner 12 (is this supposed to be 365???) and tweaked one line , reuploaded and looked at it in the latest version of Firefox and it looks as though it's been photocopied badly! Help -how do I fix this mess!? It's www.tomburkeonline.co.uk

No probs here :-) Try clearing the cache on your machine ;-)

This was just a cheap ploy to get us to look at your site? :)

F5 key to refresh the page. Ctrl + F5 keys to force a page refresh

No not made a blind bit of difference. I did notice when I loaded my site into 12 the first time it said something about updating the fonts and legacy browsers and I elected to leave it as it was because it said it might change lay outs....

Attachment 116611

This is Firefox 51.0.1 on windows 8

Attachment 116612

Explorer

Oddly Google chrome is fine but the top menu is all in blue instead of white and blue - so again it's changed.

One more from Firefox -might be easier to see. It's like the bottom of the light blue text have been erased and the black text is like really bad newspaper print.

Attachment 116613

It's really weird -opened up site in xara 10 previewed in browser and it looks fine (should I remove 10 of my machine? Is it conflicting with 12?) but it looks terrible in the preview in 12. :( (kind of wish I'd never bothered upgrading now :()

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Originally Posted by Britangie1

It's really weird -opened up site in xara 10 previewed in browser and it looks fine (should I remove 10 of my machine? Is it conflicting with 12?) but it looks terrible in the preview in 12. :( (kind of wish I'd never bothered upgrading now :()

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And just checked it in safari -the page I tweaked -the filmography page -when you reload it, the graphics placeholder from the template site I used to make mine comes up momentarily before my own graphic appears... just a nightmare... how do I downgrade back to 10 please? 12 has just made a mess.

Try deleting everything on-line and then upload anew

Very unlikely to be the fault of V12 as TG would be inundated with complaints

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Originally Posted by zaphodeist

Try deleting everything on-line and then upload anew

Very unlikely to be the fault of V12 as TG would be inundated with complaints

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Why though is if previewing in 12 in the browser preview function with ropey text but in the same function in 10 looks fine? This is on my pc not on the net? Only difference between the two is 10 is the 32 bit version and 12 is the 64bit version. 10 is standard and 12 is premium. My windows 8 is 64bit.

It may work ok in the browser preview but when you upload to the net it does not like the old version files and you get weird happenings. Best to take down the old files and upload the new ones as has been suggested. I have had to do this on occasions.

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Originally Posted by Miko

It may work ok in the browser preview but when you upload to the net it does not like the old version files and you get weird happenings. Best to take down the old files and upload the new ones as has been suggested. I have had to do this on occasions.

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Just deleted the entire site online and reuploaded. Made no difference at all. :( Same smudged and untidy text fonts in Firefox and same placeholder with made up Latin text coming up on safari for a split second when it loads.

No issues here in FF. All text is clear. Have you refreshed your browser (Ctrl. + F5)?

Yes-it just looks worse and I have the template placeholders now coming up too before my own graphics come up-always wanted to see a chef randomly appear on my website....:-O I'm just reinstalling a back up of my site before the upgrade on my pc. I've uninstalled 12 and going to reboot and try reinstalling again to see if that works. if it doesn't I'm reinstalling 10 again and resigning myself to £60 wasted and a whole day... I know my Firefox is okay because other sites look perfectly fine. Just my own looking rubbish.

Apologies if you have done this, but did you also delete the the index_htm_files folder and re-upload? Have you deleted all your browsing history, cache and cookies?

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Originally Posted by Miko

Apologies if you have done this, but did you also delete the the index_htm_files folder and re-upload? Have you deleted all your browsing history, cache and cookies?

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Yes -only folders left were for my php forum and the gallery which is seperate software. I'm seeing the placeholder behaviour on my iPad and my pc on two different browsers. Also why would it look okay in chrome but not in explorer and Firefox?

I also looked at your website in Opera and Internet Explorer and it looked just fine (as it does in Chrome and FF).

Some more suggestions: Have you tried to reboot your computer? Have you tried to exit Web Designer, right-click the program icon and select Run as Admiistrator?

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Originally Posted by Boy

I also looked at your website in Opera and Internet Explorer and it looked just fine (as it does in Chrome and FF).

Some more suggestions: Have you tried to reboot your computer? Have you tried to exit Web Designer, right-click the program icon and select Run as Admiistrator?

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I've rebooted and made no differncel I've uninstalled and just doing a virus scan as it's kicked in before I reboot again and will do a fresh install. I've reloaded a back up of the site and once that's all back on will try the above too.

Attachment 116626
Attachment 116627
This is the refresh issue I'm seeing on my iPad -for a fww seconds behind my actual banner graphic replaces it.

These are screen-grabs of your site in FF, Chrome & Edge. I see no problems.

I suggest you're looking at a different url than the rest of us.

If you hit refresh in safari or Firefox the previous pics I posted flash up for a split second before my banner loads above. It hasn't done that for the last 3 years I've used xara 10 when I created the site. It's been doing it since I upgraded yesterday and reuploaded the site. Logic dictates that I eliminate the obvious changes..and that is moving to 12. If all else fails I'll reinstall 10 again.

A question -when using templates and replacing placeholder graphics in a page do the original images sit somewhere on another layer lower down? Is this why this graphic issue is occurring? It's loading that before my replaced image? I'm just trying to figure out why something I thought had been removed my adding my own is still sat there in the page?

Attachment 116643 this is a clearer version of what Firefox is doing with the verdana font
His is my set up in xara
Attachment 116644
And this is chrome which loos fine as does explorer
Attachment 116645
It looks like Firefox is struggling to render any fonts on my machine from my site. As you say it looks fine on my android fire fix , chrome explorer and safari. So I guess I will have to assume it's a Firefox bug and live with it.
I'm still looking at the banner placeholder issue because that's odd.

Additional -I've found the images in the layers on the pages. Deleted the offending layers and just reuploading.

Thank you everyone for your help. I think I'll have to live with the scruffy way Firefox is rendering it and just hope the next Firefox upgrade fixes it. On the upside this has given me the impetus to start digging away at all the bits which make up the components of my template which I didn't really touch before!

Britangie, the reason the text looks poor is that it's not text, it's a jpg! At least on the home page. You've grouped the text with something so Xara's exporting it as a bitmap ;)

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Originally Posted by Egg Bramhill

Britangie, the reason the text looks poor is that it's not text, it's a jpg! At least on the home page. You've grouped the text with something so Xara's exporting it as a bitmap ;)

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It shouldn't be. It wasn't set up like that. Looks like the front page and the filmography pages have changed to a jpg -the rest are as I created them. Not sure why they've changed as not amended any settings and were text before. I was getting error messages to do with memory on my old xara 10 (hence the upgrade) so wondering if something's got corrupted when I opened it in 12. Right, all set back to text. Still no change looks wise but at least it's functioning properly now.
Also the biography page I screen capped above is still text so the jpg thing is a red herring sadly.

Okay, can we just stick with your Home page at present as supplying screen-grabs of different pages only confuses the issue.

I attach a screen-grab of your Home page as rendered with Firefox, Chrome, Edge & Safari. All look very similar to me apart from the Safari rendering, which is not just crappy but all the spaces between the words have been stripped.

Can anyone else confirm this?

http://www.tomburkeonline.co.uk/

Quote:

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Originally Posted by Egg Bramhill

Okay, can we just stick with your Home page at present as supplying screen-grabs of different pages only confuses the issue.

I attach a screen-grab of your Home page as rendered with Firefox, Chrome, Edge & Safari. All look very similar to me apart from the Safari rendering, which is not just crappy but all the spaces between the words have been stripped.

Can anyone else confirm this?

http://www.tomburkeonline.co.uk/

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Your cap of safari is similar to what I see in Firefox on pc but the spacing is okay.
On my iPad Air safari (latest o/s version) it looks fine. It's just really really odd.

Okay, can you supply a screengrab of your home page in FF?

Just to update on this I've updated Firefox and text is back to normal. I'm not sure if it was a glitch with Firefox but it's looking tidy again! Thank you all for trying to help!