Need help - WD 11 Premium Won't Export my website - error message 7343.k.xp.gn

This is a website I created in WD7 Premium and have had online for several years through a couple of revisions.
The data file is just over 15 MB and the finished website will be over 70 MB.
I had occasional problems exporting in WD7 but it always worked if I restarted the computer before exporting.
With WD11 the result has been the same every time so far, after getting to 99% of Converting for export: internal program error 7343.k.xp.gn
Compaq Presario CQ50 laptop with 2GB ram.

Any suggestions?
If its a ram issue I have a desktop computer that should handle it.

You might be better off publishing the site to a folder on your desktop. Double click on the index.htm or index.html file and preview the site. If all looks OK then use a third party FTP program (for example Filezilla) to upload your files to your web host.

I was exporting to a folder in My Documents. The files never get written before the error occurs.

either bump up the ram to 4GB (since it's 32 bit that's all that it will recognize) or maybe try using a good/fast USB memory stick configured to use as ReadyBoost. if it doesn't auto-play, just go into the drive's Properties dialog and select the ReadyBoost tab. it might possibly help

I'll try that, thanks.

Readyboost is for quick start-up times, so I wouldn't expect any improvement here whatsoever. 2GB is not much memory at all considering your document size.

The flash drive I used provided another 730MB but Windows Vista Home Premium couldn't use it due to a missing file named "Common".
So I downloaded a trial copy of WD11 to my desktop with 4Gb Ram running Windows 7 Home Premium and tried to export my website again.
No improvement - Same internal error message.
Xara Knowledgebase has no info on my error message.

Is there plenty of spare space on your hard drive?

I have moved this from the Xara Graphics Chat to the Xara Web Design Chat.

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Originally Posted by gwpriester

I have moved this from the Xara Graphics Chat to the Xara Web Design Chat.

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I wasn't sure since I didn't think of it as a web design issue.
Thank you.

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Originally Posted by pauland

Is there plenty of spare space on your hard drive?

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More than 7Gb.

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Originally Posted by pauland

Readyboost is for quick start-up times, so I wouldn't expect any improvement here whatsoever. 2GB is not much memory at all considering your document size.

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well not really totally true. anything that can be stored on the usb ReadyBoost will save that bit of ram from being used. so whether it uses it directly or indirectly it "increases" ram. granted, i wouldn't expect to see a big difference either but if it was right at the edge of working it would help. i agree, best bet is add more ram. that said, 4GB is even gonna be pushing it

So I tried again with the desktop computer. This time running ReadyBoost with 700Mb on standby, and running the Task Manager to see the effect on resources.
The process crashed well before the RAM was used up, and the CPU wasn't being pushed to the limit either.

Hi RacerChris,

The error message your receiving, Error Message 7343.k.xp.gn, is that your computer is running out of memory whilst creating bitmaps for your site. The only thing I can really suggest is to use a more powerful computer/ cleaner computer, dividing your site into smaller sites, and making sure all your images are optimised, also in WD11, we also create "Retina" resolution bitmaps, you can also disable this feature, by going to Utilities >> Web Properties >> At the bottom of the Website Tab, which should reduce the memory requirements.

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Originally Posted by Ben.Moses

Hi RacerChris,

The error message your receiving, Error Message 7343.k.xp.gn, is that your computer is running out of memory whilst creating bitmaps for your site. The only thing I can really suggest is to use a more powerful computer/ cleaner computer, dividing your site into smaller sites, and making sure all your images are optimised, also in WD11, we also create "Retina" resolution bitmaps, you can also disable this feature, by going to Utilities >> Web Properties >> At the bottom of the Website Tab, which should reduce the memory requirements.

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This gives me something to work with, thank you.
All the images are optimized at 96 dpi, but...
every page currently has a large bitmap background image behind all the content.

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Originally Posted by RacerChris

every page currently has a large bitmap background image behind all the content.

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I checked the index_htm_files folder and ordered them by file size. The 50+ largest PNG files were between .4Mb and 1.8Mb.
Those images were generated using the fractal cloud transparency.
I'll change them to flat with 30% transparency. This should cut the file size considerably.

Chris, if you can afford it, now is the time to update that computer.

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Originally Posted by pauland

Chris, if you can afford it, now is the time to update that computer.

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I need another year at least.

One of my employees showed me that when my web pages load, the background is the last thing to fill in, so the changes will help anyone browsing my site.

I think you'll find that upgrading one of your computers is a lot cheaper than you imagine - particularly if you buy second-hand. It will probably save you a lot of hassle. Maybe you can just upgrade the memory on the desktop?

Success!
Now there is only one file larger than 1Mb, and the total website size is only 23Mb.
Next step is to upload to the server and test the site with with my iPhone. :)

Wow. That's quite a difference.

Glad you have a solution.