Transparency help needed please?

Hi Guys,
Haven't been here for quite some time but it's great to see the forum is still being well used:)
Problem: I haven't been doing graphics for a few years and are having trouble getting Xara Extreme to export a small drawing with a transparent background.
I am selecting the image in Xara, Export, Save as .png, True color + alpha, Save

The image saves okay but has a white background??

Have done this a million times in the past ao wondering why it's not correct now?
Any help would be appreciated thanks:)

That should work - how are you selecting the image to export?
Can you post the XAR file?

Christine

Can you remind me how to post a Xara file please?
Shall reply in the morning :)
Ohh! This has just started since I have a new computer.
Perhaps a setting is different from the old pc?

Click on reply to thread - then go advanced (bottom right of window) - then manage attachments.

Not as easy as it used to be.

Christine

Make sure that the image you are exporting does not have a white rectangle behind it. If you create an image, a logo let's say, over a white rectangle, and you select the logo and the white rectangle, you will get a white background as well as your logo.

If you select just the logo, and then export as True Color + Alpha, you will not have a white background.

Attachment 99327

Works for me.

Why are you doing this in a photo editing window?

" Why are you doing this in a photo editing window?"
Not sure what you mean Gary?
When I go to export as in your picture, the top left & right box's are both empty?

Just tried copying the .png image from my new PC to the older PC & it displays perfectly without background there.
Something must be different on my new PC?
Only difference I am aware of is that Chrome is my default browser on the new PC, could this be the cause?

Shouldn't be, Chrome is my default

It worked for me too Kiwi. I could be wrong but it doesn't seem to me like Chrome would make the difference. Are you certain Xara is set up the same on both computers?, especially the export settings.

Both look to be the same.
Not sure on the rest as when I install Xara I use default set up?

Check Utilities/Options just to be sure.

I don't get a problem with export either.
I get a transparent background.

Could it be exporting the page as well?

Not sure about that Larry but the background that I can see is not as too large.
I have uninstalled & re installed Xara and unfortunately, No change:(

How are you doing the selection - are you dragging round the shapes? If you are how many objects are selected?
If you view in outline mode can you see anything in the background? (outline mode - set view quality slider all the way to the left)

Can you post your exported png file?

Not seeing anything in the export window is probably just because the view is set to 100% - click on the page icon in the middle and you should see the image being exported.

Christine

Attachment 99342

Clicking on grouped image or dragging around it comes out identical. 1 object but in outline mode I can see it is also picking up any rectangle I may put behind it (but not select!)
I am seriously beginning to believe that the problem is not Xara related and could be my new computers set up or the new 27" monitor I now use?

When I open your PNG file in Photoshop it is transparent. If you import it into a new Xara document is it transparent? You will need to put a colour behind it to see.

Christine

Quote:

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Originally Posted by Christine Farrelly

When I open your PNG file in Photoshop it is transparent. If you import it into a new Xara document is it transparent? You will need to put a colour behind it to see.

Christine

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Yep! Opened with xara in a new document it has no background.
Only when I am opening the saved .png file in photo viewer or picture manager it has the white BG??