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publishing website EMERGENCY
Would someone please help me before I scream??? PLEASE answer with this in mind: I am NOT a computer language person. I do not have a background, or education in computer language.
Ok, I have Xara web design premium 8. I am trying to publish a page. I have gone into FILE>EXPORT WEBSITE as the tutorial said to. I do not know what file to save this to. please tell me.
I tried to publish and it's not publishing. So then I do some looking and am told I need to download an FTP client. So I download FileZilla. I get connected to it and it brings up all my files. Wonderful. SO what the HECK do I do with it now??? Would someone please explain to me how to use this thing, what the connection is to how I publish thru my Web Design program?. Please I beg of you, talk to me like I"m a 5 year old. Here are some more things you may need to know.
my web host is Dreamhost. I did have Wordpress and was trying to build a site but what a cluster of annoying confusion that was. I tried to delete all the files associated with it but don't know if I was successful. I do not understand all this "path this and path that talk". arg. Please Help!!!
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Re: publishing website EMERGENCY
Take a deep breath. :-O :-O :-O :eek: :-O
Dreamhost should have given you some basic FTP information. You should be able to publish your site directly from within Xara.
Enter this information in Website Properties > Publish
If Dreamhost wants you to publish your files to a sub directory, such as public_html or htdocs, or something else enter that too.
Then use the Publish Website option.
You will be asked to specify a folder on your computer to publish the files but the files will then also be transferred to Dreamhost.
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Re: publishing website EMERGENCY
thank you for your reply. ok, <<<<DEEP BREATH>>>>>
Unfortunatly I had already done all that you said. I entered my FTP information from my web host. I hit publish. Nothing happened. This is where I became confused. So I went to my web host account and tried deleting what I thought to be old Wordpress stuff that might be causing problems. Well, it took my old website (from wordpress) down, but didn't help with publishing my new one. This is when I found the wiki thing that said I needed Filezilla, etc etc.
you said "You will be asked to specify a folder on your computer to publish the files but the files will then also be transferred to Dreamhost." I don't know what that means.
When I'm done with making my web page, do I "save it as" something first? do I name it something specific? What's the difference between this and "exporting website"? when I export website, do I put it in a specific place with a specific name?
If it helps, my website is www.hlhas.com. you can see what happens when I try to publish.
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Re: publishing website EMERGENCY
Quote:
Originally Posted by
Dolivo
thank you for your reply. ok, <<<<DEEP BREATH>>>>>
Unfortunatly I had already done all that you said. I entered my FTP information from my web host. I hit publish. Nothing happened. This is where I became confused. So I went to my web host account and tried deleting what I thought to be old Wordpress stuff that might be causing problems. Well, it took my old website (from wordpress) down, but didn't help with publishing my new one. This is when I found the wiki thing that said I needed Filezilla, etc etc.
you said "You will be asked to specify a folder on your computer to publish the files but the files will then also be transferred to Dreamhost." I don't know what that means.
When I'm done with making my web page, do I "save it as" something first? do I name it something specific? What's the difference between this and "exporting website"? when I export website, do I put it in a specific place with a specific name?
If it helps, my website is
www.hlhas.com. you can see what happens when I try to publish.
I'll try to make a couple of comments that will help you to understand the process:
1. Saving a Xara developed file - You save a file just like you do a Word Document or any other file you create on your computer. This is the file you work on to create and maintain your website.
2. Exporting a file - Before you publish a website you have to export the website. This process creates web browser readable html files and images that are suitable for uploading to a web server where your web site resides and is accessed by the public.
3. Publishing a website - This is the process of uploading the html files, images etc to your hosting site (described in step 2). There are 2 ways to do this:
a. The easy way is to use the built in publishing tool in Xara. All you need to do is enter the correct information in the publish screen
b. Use an FTP client like Filezilla, which stands for File Transfer Protocol. This is a stand alone program for transferring files between computers. Frankly this is more complicated for a beginner and you could easily make mistakes. It is not required under normal circumstances. It's a bit like baking a loaf of bread from scratch rather than using a ready mixed one. Well maybe not the best analogy but you may get the point.
Now the 5 yr old stuff - Think about paths in the same way that you think about indexing documents in a filing cabinet or a public library:
a. Filing Cabinets have drawers which have folders which have documents. Computers have hard drives\which have folders\which have documents hence C:\Data\Mywebsite\sampledocument.
b. Public Libraries have Aisles, which have shelves which have documents. So a library book located on Aisle A, Shelf 2, Book A213 could easily be stored on a computer as C:\Aisles\Shelf2\BookA213.
You are telling the computer where to store the files and the computer creates an index of where those files are located. Always remember that generally speaking a computer does what you do manually but does it a whole lot faster (generally).
When the penny drops you'll be fine. Just check with your hosting Company on the path you need to enter in the publish options. They will help you. They may have a tutorial on their site.
Gary
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Re: publishing website EMERGENCY
ok... thank you. I get that I don't need to use filezilla. So I'll take that out of my equation.
So now I have the correct information entered into the publishing tool on Xara Web Master. I know it's correct because I confirmed it with my web host. It still does not work. So what do I do now? Should I call Xara for help? Or my web host?
Exporting the website: you told me what it does, but not the how-to. Does it matter what folder I put it in? Does it matter what I name it? Don't you have to name the Home page a certain thing to get the website to publish correctly?
I just don;t understand why this isn't working. It sounds so straight forward but yet I can't figure it out.
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Re: publishing website EMERGENCY
Name your home page index.html (by default, Xara names an index file index.htm). html takes precedence over htm and so if your previous index page is index.html it will not be overwritten.
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Re: publishing website EMERGENCY
still not working. Someone help I beg of you. IS THERE A XARA TECHNICAL SUPPORT NUMBER I CAN CALL FOR someone to walk me thru this? This is a very frustrating way for me to try to fix this. Not because you guys are trying to be helpful, but it would be SO much better if I could talk to someone and I can't find a number to call.
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Re: publishing website EMERGENCY
1) Save the Xara made file [I think a .web file in your case] to a place on your computer. I make a folder called XARS and put this under my username.
2) Export the site - This means to save the whole thing via File>>Export website... to anywhere you wish on your computer. Xara creates a new folder - called index_htm_files - in which it puts css code, pictures, etc. I make a folder named after the site or something relevant and export the site to it.If you look in this folder you will see index.htm and other pages you have made as well as the Xara created folder.
3) Publish the site - in Xara, enter the details given to you by the hosting company into Web properties >> publish. Usually this includes a subfolder, probably /public_html/
Attachment 93311
NB Remember to click on APPLY and OK buttons ;)
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Re: publishing website EMERGENCY
Quote:
Originally Posted by
zaphodeist
1) Save the Xara made file [I think a .web file in your case] to a place on your computer. I make a folder called XARS and put this under my username.
2) Export the site - This means to save the whole thing via
File>>Export website... to anywhere you wish
on your computer. Xara creates a new folder - called
index_htm_files - in which it puts css code, pictures, etc. I make a folder named after the site or something relevant and export the site to it.If you look in this folder you will see index.htm and other pages you have made as well as the Xara created folder.
3) Publish the site - in Xara, enter the details given to you by the hosting company into
Web properties >> publish. Usually this includes a subfolder, probably
/public_html/
Attachment 93311
NB Remember to click on APPLY and OK buttons ;)
THANK YOU for your answer. But I have done this. Many times. it does not work. Something is off. Something is not working as it should. I can't pinpoint it. My host has double checked. says everything is fine. I have gone through the Xara publishing steps many times. This is why I desperatly need to SPEAK to someone.
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Re: publishing website EMERGENCY
I don't think Xara have a phone for customers. http://support.xara.com/ is the next stop, they're quite quick responding but remember that they are in the UK so if you're not please allow for any time difference.
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Re: publishing website EMERGENCY
Dolivo, do you have a friend that is comfortable working with computers? maybe they can come round and help you out?
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Re: publishing website EMERGENCY
Also, if you have published your files successfully, and your web host's tech dept says all the new files are there, then perhaps the old page is cached in your computer and this is why you are not seeing the new content.
Try pressing F5 or Ctrl + F5.
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Re: publishing website EMERGENCY
Quote:
Originally Posted by
pauland
Dolivo, do you have a friend that is comfortable working with computers? maybe they can come round and help you out?
Pauland, that's what Im trying to do now. Trying to find someone who can help me in person.
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Re: publishing website EMERGENCY
Quote:
Originally Posted by
gwpriester
Also, if you have published your files successfully, and your web host's tech dept says all the new files are there, then perhaps the old page is cached in your computer and this is why you are not seeing the new content.
Try pressing F5 or Ctrl + F5.
gwpriester, I tried it, no luck. But thanks.
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Re: publishing website EMERGENCY
Quote:
Originally Posted by
Dolivo
THANK YOU for your answer. But I have done this. Many times. it does not work. Something is off. Something is not working as it should. I can't pinpoint it. My host has double checked. says everything is fine. I have gone through the Xara publishing steps many times. This is why I desperatly need to SPEAK to someone.
Start by getting a screenshot of the directory where you exported the files to and post it here. We need to see all the file names (not icons). Then tell us what you're entering in the publish screen for ftp address and also what boxes you have checked on the publish screen.
Now these may be dumb questions.
1. After you set the options in the web properties dialogue for publishing are you clicking "Apply" then "Ok"?
2. Are you then choosing the menu option to publish the website?
Gary
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Re: publishing website EMERGENCY
Quote:
Originally Posted by
V12CatMan
Start by getting a screenshot of the directory where you exported the files to and post it here. We need to see all the file names (not icons). Then tell us what you're entering in the publish screen for ftp address and also what boxes you have checked on the publish screen.
Now these may be dumb questions.
1. After you set the options in the web properties dialogue for publishing are you clicking "Apply" then "Ok"?
2. Are you then choosing the menu option to publish the website?
Gary
Hi Gary, you said "Start by getting a screenshot of the directory where you exported the files to and post it here. We need to see all the file names (not icons)." I"m sorry, I have no idea how to make a screenshot, and I don't understand what you mean by directory of exported files. (sorry, I am inexperienced with this stuff)
And to answer your possible dumb questions... yes to both. I'm sorry to be such a pain. I am good at the creative design part of building websites, not this stuff.
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Re: publishing website EMERGENCY
Directory = folder (on your computer) :)
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Re: publishing website EMERGENCY
How to take screenshot :-
http://graphicssoft.about.com/cs/gen...screenshot.htm
:)
PS I use FastStone for screenshots - wouldn't be without it. Really useful for times like this as the image appears in FastStone's editor straight away and then you just save to desktop or wherever
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Re: publishing website EMERGENCY
Quote:
Originally Posted by
zaphodeist
How to take screenshot :-
http://graphicssoft.about.com/cs/gen...screenshot.htm
:)
PS I use FastStone for screenshots - wouldn't be without it. Really useful for times like this as the image appears in FastStone's editor straight away and then you just save to desktop or wherever
THanks! I tried it out and know how to do it. Tomorrow I will try to do screenshots and show you step by step what I'm doing. I hope agaisnt hope that you can catch what I'm doing wrong!
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Re: publishing website EMERGENCY
Hang in there. We'll get through this. ;)
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Re: publishing website EMERGENCY
I see directories listed but no web pages. I actually prefer using FTP as you can always see exactly what is going where. (Also, for the more technical, Xara does not support SFTP, so the host may not be accepting the upload?) But using FileZilla is so easy, just drag and drop and you SEE what is happening, please give it a go and you will soon feel more 'in control'. If you are still pulling your hair out, we can all see how frustrated you are getting, I do not mind a PM and will help in any way possible.
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Re: publishing website EMERGENCY
Quote:
Originally Posted by
andymack
I see directories listed but no web pages. I actually prefer using FTP as you can always see exactly what is going where. (Also, for the more technical, Xara does not support SFTP, so the host may not be accepting the upload?) But using FileZilla is so easy, just drag and drop and you SEE what is happening, please give it a go and you will soon feel more 'in control'. If you are still pulling your hair out, we can all see how frustrated you are getting, I do not mind a PM and will help in any way possible.
Andymack, I DID have SFTP marked on my webhosting account, but I switched it to FTP because I thought that mght be the problem. I did download Filezilla, but had no idea how to use it. Any tutorials I found spoke way over my head. I did find one that was fairly straightforward, but it was telling to me drag and drop into a file I didn't have (at least I couldn't find it) Then someone told me with Xara I didn't need to use Filezilla, so I uninstalled it. :-O
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Re: publishing website EMERGENCY
Quote:
Originally Posted by
andymack
... I do not mind a PM and will help in any way possible.
That's good :) but if the problem can be solved on here it would help other people too.
Dolivo :- It could be as Andy says about SFTP. I've never had any problems publishing from Xara I must say. It would be helpful to see those exported files in their folder first though if that's ok :)
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Re: publishing website EMERGENCY
What I meant by "PM" was giving her my phone number or Skype and talking via phone or verbally somehow, as I can sense Dolivo is very close to getting this done, and maybe I can talk her through each step? Of course, any result would be recorded on here, as I totally agree, the forum is the place to find answers, I use it every day!
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Re: publishing website EMERGENCY
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Re: publishing website EMERGENCY
Quote:
Originally Posted by
Dolivo
Andymack, I DID have SFTP marked on my webhosting account, but I switched it to FTP because I thought that mght be the problem. I did download Filezilla, but had no idea how to use it. Any tutorials I found spoke way over my head. I did find one that was fairly straightforward, but it was telling to me drag and drop into a file I didn't have (at least I couldn't find it) Then someone told me with Xara I didn't need to use Filezilla, so I uninstalled it. :-O
When using FTP, YOU do not have the option to change anything if your host stipulates one protocol over another. If you were given user name and password with an FTP or SFTP, encryption setting, you cannot change it. When using Xara's own built-in FTP uploader, it does not allow anything other than plain vanilla encryption; FTP only. If your host uses anything other than that, you cannot change it at your end, you can only use what they provide. So, by using FileZilla, which you now know intimately by the sounds of it, you can see if anything actually gets uploaded or not. Try it one more time: username, password EXACTLY as given to you by DreamHost and set the FTP protocol to the exact one they stipulated in their instructions. You will immediately see if you are logged on or not, you will see the contents of the space you bought from Dreamhost. Now on the left panel, navigate to your exported website folder. Drag ALL the contents of that folder; web pages and the "index_htm_files" sub folder, into the Dreamhost panel on the right, into "hlhas.com" directory. If you cannot get this far, you will need to actually talk to someone about what to do next.
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Re: publishing website EMERGENCY
Publish your website to a folder on your desktop.
Open Filezilla and log into your web hosting FTP account.
Open the folder on your desktop. Select all of the files and the folder. Drag and drop the files from your open folder into the appropriate directory. In the attached I have dragged and dropped the files into my htdocs folder which is the folder my web host requires sites be published into.
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Re: publishing website EMERGENCY
andymack you said " When using FTP, YOU do not have the option to change anything if your host stipulates one protocol over another. If you were given user name and password with an FTP or SFTP, encryption setting, you cannot change it. When using Xara's own built-in FTP uploader, it does not allow anything other than plain vanilla encryption; FTP only. If your host uses anything other than that, you cannot change it at your end, you can only use what they provide"
I went into my web host domain account and took (my first!) screenshot of where I changed it from SFTP to FTP. It's marked as FTP. I didn't recieve a message from dreamhost that it couldn't be changed or anything. So now I'm confused.
Attachment 93355
Also here is my convo with the Dreamhost tech service people. Don't know if this helps.
DREAMHOST: "it looks like the problem here is that you're uploading your files to
the wrong place. It looks like you're uploading them to:
/home/dawnolivo/
You want to upload them to the site directory so they post on your site:
/home/dawnolivo/hlhas.com/
The files are already setup under /home/dawnolivo/ so you can either log
in via an FTP client or WebFTP and just move those files into the
directory or you can just re-upload them to the correct place, which is
/home/dawnolivo/hlhas.com/.
DOLIVO: I can not figure out how to do this. Can you give me step by step instructions and also how to set it so that when I publish from my web program it goes to the right place automatically? PLEASE?
Of course, naturally the answer was from a different person who didn't answer my question but instead told me to just upload filezilla and that would solve all my problems. at that point I put down my laptop and walked over to my wall and started slamming my head into it repeatedly.....
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Re: publishing website EMERGENCY
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Re: publishing website EMERGENCY
What Dreamhost is telling you, is that you have uploaded your files to the wrong place on their server, which means you only have to log into Dreamhost and move them. On the Dreamhost side, click on 'home' then click on 'dawnolivo' click on 'hlhas.com' and inside THAT directory, drag your website into there. We will see how you get on by checking your website!
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Re: publishing website EMERGENCY
The Web Properties entry for sub folder might well look like this in that case ...
Attachment 93356
if not, try without /home
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Re: publishing website EMERGENCY
Quote:
Originally Posted by
andymack
What Dreamhost is telling you, is that you have uploaded your files to the wrong place on their server, which means you only have to log into Dreamhost and move them. On the Dreamhost side, click on 'home' then click on 'dawnolivo' click on 'hlhas.com' and inside THAT directory, drag your website into there. We will see how you get on by checking your website!
Andymack, I see no "home" to click on. If I did, I wouldn't know what you mean my "drag your website into there". ok, I know you all want to beat your head agaisnt a wall everytine you read my posts and you're probably thinking "my lord, this woman needs to find another hobby", I don't blame you one bit. I"m about to give one of you my login info so you can do it for me..... ARG!
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Re: publishing website EMERGENCY
Look at what John has posted in the previous post to yours.
This is how you need to set up your Publish Settings (Website Properties > Publish). Add your FTP address, user name (provided by your web host) and then your password. It should work now.
Leave the files you have already published where they are. Maybe the tech people at your web host can delete them for you.
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Re: publishing website EMERGENCY
Quote:
Originally Posted by
gwpriester
Look at what John has posted in the previous post to yours.
This is how you need to set up your Publish Settings (Website Properties > Publish). Add your FTP address, user name (provided by your web host) and then your password. It should work now.
Leave the files you have already published where they are. Maybe the tech people at your web host can delete them for you.
I tried it with subfolder /dawnolivo/hlhas.com/ and it gave me error message NO SUCH FILE OR DIRECTORY.
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Re: publishing website EMERGENCY
got the same message - NO SUCH FILE OR DIRECTORY - when I entered /home/dawnolivo/hlhas.com/
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Re: publishing website EMERGENCY
Try leaving out the first /
What would get you where you want to be is to call your web hosting company, open the Publish Properties menu, and have them tell you exactly what to place in each text box. You are very close. I can feel it. Honest.
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Re: publishing website EMERGENCY
Try this Dawn:
video1
then
video2
And the uploaded example page:
http://www.parkeston.com/dolivio/
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Re: publishing website EMERGENCY
Hi Egg, just to avoid any confusion your point #3 should be export to local computer, not publish :cool:
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Re: publishing website EMERGENCY
Yes quite correct John. Noticed that after creation. So Dawn, 3 should be "Export Website" NOT "Publish your website" ;)
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Re: publishing website EMERGENCY
:) I could be wrong but it could be that Dolivo is getting confused by export/publish. I did at first ... export to me meant leaving the machine and sending to the host's machine. That's why I was wanting a view of her exported file in it's folder on her computer.