Website rendering as a blank page

Hi, I've created a website with Web Designer
http://www.flat-stomach-secrets.com/index.htm
http://www.flat-stomach-secrets.com/orderpage.htm

But these pages keep rendering as totally blank when I access them online.
Not sure what I'm doing wrong. It's happening most of the time but not all the time. I'm using Firefox 3.

Help please!
Linda

Welcome to TG. Rendering perfectly for me Linda.

There does not appear to be a problem with the pages displaying content.

As you are a new member, and this is your first post, this post could be considered SPAM.

Considering I've been working on trying to eliminate this problem for several hours today it's a bit insulting to have my post called spam. The order process isn't even live yet. I put both addresses because I thought maybe the amount of graphics on orderpage.htm might have 'confused' the browser. I've been wondering whether I should maybe switch to a conventional program as this is the first project on which I've used Web Designer.

I really appreciate people checking out the pages - thanks. I did search the forum to see if this problem has happened to anyone else, but couldn't see anything. If anyone else has had this problem I'd be very glad to know what caused it in your case.

Thanks again
Linda

You could try refreshing your browser or clearing your cache. shift-F5 will force a reloading of the page instead of using the cache on your computer.

Also, you could try another browser.

Welcome to the forum Linda

I found the forum rules for you :-) ... Moderators, maybe this info could be linked more prominently.

Your pages seem to working OK now. I recommend doing a CTRL+F5 to refresh if you view your pages immediately after upload.

Hi and thanks for the replies. It was when I hit Ctrl F5 that the problem occurred so I knew it was not my cache that was causing it. I also tried IE and got the same problem - again intermittently.

It does seem to be ok at the moment though it was happening both yesterday and most of today. Fingers crossed! I appreciate all your replies :)
Linda

@Drwyd, the TG Forum Rules are emailed to all new members on registration.
The location of the Forum Rules at TG has been recently changed to ensure they are easily accessible by all who seek them.

@Linda, TG has zero tolerance to spam which unfortunately we do get daily in large serves.
90% of it is never seen by members because the moderator team deal with it quickly, some of it is quite offensive.

New members posting links to their commercial sites is often treated with suspicion and while not intended to offend we do need to make mention of the Rules.

May I suggest that should you have problems or errors with your XWD built pages that you simply attach your Web Designer file (*.web) to a post for us to look at?
If there is a problem with the file which is causing the issue you have described, someone here will likely find it for you and help out with a solution.

And Welcome to TG from me too :)

Hi guys, on other help forums if you don't give the url you get told off as people say 'how can we help you when we don't know the address of your site?" I thought I was being helpful. Didn't notice any rules, but wasn't really looking for them as I had other things on my mind.
Sites that don't allow hyperlinks usually have settings that prevent them automatically. I'm not saying that's what you should do, but nobody innocent likes being called a spammer....
All is forgiven. I think Web Designer is great. I used Webstyle 4 for years and loved that too. In fact I think I was at the original Webstyle launch at a trade show. I remember the magician doing tricks :)
Linda

I think the advice then is to not assume all Forums are run under the same set of guidelines ;)

The Magician Doing tricks at the Webstyle launch sounds curious - maybe he worked for Magix :)

Are you using a reliable web hosting company? When you say the page is blank what happens if you try to view the page source?

Thats strange, going direct to the order page produces a blank but going to it via the index page works ok :confused:

FF 3.5.3 Vista

Hi and thanks for suggestion. The page source shows up fine.
I've now done an experiment ungrouping the 2nd text box on orderpage.htm so that it is html code rather than a graphic. It is now opening much more consistently, as is index.htm.
However another page, about.htm, which still has both the first textboxes grouped with the header graphic, is still coming up blank a lot of the time. So I think the problem may stem from a lack of plain html. I'm now going to try the same experiment on about.htm and hope that solves the problem.
Thanks everyone.
Linda :)

You have broken the code somehow ... validator.w3.org

Have you edited the html output and/or used place holders?

The only editing I've done to the html output is to add some javascript and a couple of input lines to the sign-up form.
However these were not on index.htm and that was acting up too at first.
Linda

Hmm, your index page validates ok but gives random results every time I refresh the page - even though the code remains the same. Very strange

Quote:

---

The only editing I've done to the html output is to add some javascript and a couple of input lines to the sign-up form.

---

Unless you're really sure of what you're doing I'd leave the html editing alone. WD is designed as a WYSIWYG editor. Your site is very simple set of images in a single column so it's almost certainly the inclusion of the javascript that's causing the odd behaviour. Why don't you use a placeholder to add the script?

Using Placeholder is no good as the script is in three parts: one for the head section, one to go at the start of body and the third in the place required in the text. I'm pretty experienced with creating web pages from scratch. Can't think why this script should cause problems, and it isn't included in index.htm and thankyou.htm, which have also been causing problems. I don't think there's anything wrong with the server, as I've got a Webstyle 4 site on the same server and it's fine.
I've also created a page called test.htm which I check from time to time and that seems fine.
One of those mysteries I suppose..:confused:
Linda

I am not overly familiar with Javascript but should <SCRIPT LANGUAGE="JavaScript"> be <script type="text/javascript"> ?

or maybe lower case instead of upper case ?

just a stab in the dark

Not sure about that myself. I bought the script ready-made but I do trust the author.
Linda

After a bit of research it looks like my stab in the dark was a lucky one :-)

Try using the second version of the opening script tag and keep everything in lower case

Quote:

---

Originally Posted by angelfire4xx

Using Placeholder is no good as the script is in three parts: one for the head section, one to go at the start of body and the third in the place required in the text.

---

There should not be any problems using placeholders for this Linda.
You can place your script snippets precisely where they need to be using placeholders correctly.

Please see attached zip which contains a XWD .web file showing how I have done this, plus the exported html results which displays in all browsers here.

I'll certainly give that Javascript tweak a go and I'll try it with a placeholder - didn't realise you could do that. It will certainly save time when I make amendments to the pages.
A very warm thanks to you guys :)
Linda

Don't forget the script to go in the <head> placeholder must be named <head> using the object name function ('yellow tag' icon on toolbar).

Note: I've just re uploaded the .zip as I neglected to remove a hidden layer from my default document. This layer is not relevant to the example for your script.

Thanks!
I'll let you know how it goes :-)
Linda

Well, it looks like the problem was 2-dimensional. I carried out Sledger and Drwyd's suggestions (thanks guys - WD is even more elegant than I realised). All was well for a minute, then got the blank page again. This time the blank went on long enough for me to check test.htm and my other site on the server - all blank. So a message has gone to the hosting service.

Btw, nothing came up when I carried out a search on WD Help for "placeholder head". It's simple when you know how, but maybe a little "advanced" button in the placeholder menu might be a good idea for the next upgrade??

Thanks again for the help
Linda :D

I believe
<script src="dated_cookie.js"></script>
should be
<script type="text/javascript" src="dated_cookie.js"></script>
in orderpage.htm

Or perhaps even:

<script language = "JavaScript" src="dated_cookie.js"></script>

As is used here

I'm not 100% sure but wasn't the "language" element deprecated in XHTML ?

The only correct version for the type Xtreme exports is this, literally:

Quote:

---

<script type="text/javascript" src="dated_cookie.js"></script>

---

And no upper case!

You may very well be right - I've made the change as suggested.
Thanks again :)
Linda

Here's the reply I got from the hosting service:
"I am really sorry for the inconvenience it has caused you, however, I restarted web server because it was somehow stalled."

Well, well... :rolleyes:

That's terrible and what makes it worse is they admitted it.