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Hi there
Every time i click on the material palette, PSP 9 crashes. I have uninstalled, re-installed, done updates, deleted registry settings and still the same problem. Does anyone else have this problem. It is only if I click on the area as shown in the attached image. So basically if I choose a pattern I cannot browse to select a pattern it just crashes. This applies to the gradient and colour option as well.
Any suggestions? Thank you.
I used PSP 9 for more than a year, and while I didn't have the specific problem you describe with the materials palette, the whole program did freeze up on me fairly frequently.
It turned out that I was trying to run it with insufficient RAM and too little room on my hard drive. I was set up with 256 Megs and as little as 4 or 5 free gigs on my 30 gig hard drive. By upping the RAM to 1 gig, and freeing up at least 12 gigs on the hard drive, I have had many, many fewer problems with freezing. Also, I've since upgraded to PSP X2.
I can still bring on a crash if I get careless about playing around with Curves adjustments, especially if I've let stuff build up on my hard drive. I have external drives now, so if I make enough room on the internal hard drive, I can see an immediate difference in processing speed and "crashlessness."
Do you think something like RAM or hard drive limitations could be contributing to your problems with the materials palette?
Hi Soenda
Thank you so much for your reply. I have 1gig ram and a 160gb drive. I do not think that is the problem. BUT there was a mention of a referenced memory issue at one stage and it also points to the jascrender.dll as being the problem.
Apart from formatting my drive I have no idea and i am not going to do that for I am not sure if it will fix the problem. I did have this problem on my older PC as well and for the life of me I cannot remember how I fixed it. I was sure that a simply re-installed but that is not working this time.
Take care!
Regards
Barry
Did you clear out your workspace Barry? If the PSP is looking for something it can't find it may crash - reinstalling does not, as far as I remember clear the user workspace out
With your 160 gb hard drive and 1 gb of RAM, you'd think that would be enough.
Still, there are preferences in PSP that can be incredible space gobblers. One example is how many "undos" you want available to you. If I recall, there are others such as how many files you want saved as recent.
Seems to me that there were three or four different ways to let PSP 9 hang onto much more data than was essential.
If nothing else, it gives you some other things to rule out.
Good luck,
S.
Hi Steve and Soenda
Well I tried what you said Steve and no luck. I was so excited at the idea. It was a fresh install and right from the start it has been a problem.
The error message details keeps referring to the jascrender.dll and then also referenced memory. I did a google on a referenced memory problem and many people have had this and no idea how to sort it out, even getting new memory. What I will do is change the ram from one slot to another and see if that helps. Otherwise I will have to write to Corel. No one else seems to be having this problem. I spent hours searching with no luck for answers. Thanks for the help. If I do find out what is wrong I will update this thread.
could be hardware - might be a conflict between programs recently installed, or anti-virus anstispyware, or a registry problem.
maybe worth going to microsoft site and doing a livescan check - which may clear any registry problems that you might have missed
http://onecare.live.com/site/en-us/d...sah/?s_cid=sah
Good luck from me too
Have you checked the plug-in directory/s in PSP's Folder Locations (in preferences) and ensured that everything is as it should be?
Try removing the location referrences and see if the error stops.
Just a thought. I do recall having issues with all versions after 6.
I no longer use PSP at all.
Hi Steve and Sledger
I tried your suggestions and still no luck. Thanks guys. I used that feature so much. I went to Corel's site and they do not support PSP 9 anymore. Bummer!
Well it's clear that SOMETHING is causing the error. It's a matter of finding what that something is.
Often errors that give memory addresses don't mean there's something wrong with the RAM in your machine. Commonly it means that the address in memory that it has bee allocated is not available or there is some corrupt data in there left behind by another program. The corrupt data may be a result of a virus, poor programming, misbehaving hardware or as Steve mentioned, conflicts.
How is your Electricity supply situation now, an iffy PSU will cause program errors. If your PSU has been somehow 'spiked' because of your random outages, then your system could be suffering from a bad 'ticker'.
Hi Sledger, we have had continuous power for three days now. I was wondering if the power outages had something to do with it as there have been many PCs that have been toasted.
BUT............. I have just fixed the problem. I was determined and it was only by trial and error. I got the programme from Corel that uninstalls PSP and cleans up the registry and obsolete files etc. Ran it , re-installed and no luck.
THEN...... I did the same procedure, but this time I renamed MY PSP FILES (in My Documents) and let PSP create a new MY PSP FILES folder for my user data.
GUESS WHAT.....the problem just vanished, what a difference! I then was wondering what file was causing the problem, the easiest thing to do was just delete the folder that was created and re-instate my old one to see if everything was working and it was. Well I hope that this information can help someone out there as I was pulling my hair out and literally sat for about 6 hours searching Google about referenced memory errors and faulty jascrender.dlls as the error was reporting.
Thank you guys for your help, I am so pleased that it is sorted out.
Regards
Barry
there you go - you just reset your workspace - :p
Glad you got it sorted Barry - hope your power stays on too :)
I suppose it just needed one re-set and that fixed it. I am using my saved workspace and it is still working. It was just some little glitch that confused the computer. Maybe they are not as clever as we think or expect <giggle> Tks Steve! (and other Steve!) :-)
oh yes the power thing - - - well it is a huge fiasco, Eskom blames the Government and they blame Eskom. There is a power company in Newcastle (here in SA obviously) :-) that has enough power to sell to Eskom something like 18mw (too confusing for me) that is enough to sustain the country when Eskom does not have enough. Well Eskom refuses to buy it saying that they would rather pay penalties (whatever they are and who is charging them I do not know).
Another thing is that the CEO of Eskom said that they had stopped supplying all out neighbouring countries with electricity and they had not while we were sitting in the dark.
Then Eskom said that there was another problem that all the coal is wet from the rains and that it will not burn.
Sadly I missed the local TV show called Carte Blanche that goes into deep investigation and flew over the coal storage units of Eskom which were EMPTY when they said that there was enough coal. The also proved on live television that WET coal burns BETTER than dry coal.
Well it is really ridiculous. It is a joke. People (tourists) have been stranded on top of Table Mountain in Cape Town as well as in the cable car and had to abseil 4m out of the car. We are supposed to be hosting the 2010 soccer world cup in this country. I doubt we are going to be able to pull it off. People and businesses have lost thousands in damages, food going off, shops closing, appliances getting toasted, the list goes on. We were having up to four cuts a day for 2.5 hours at a time every two hours!!! THEN A LOT OF THE TIME THEY DID NOT STICK TO THEIR SCHEDULE!!! It was really frustrating.
The country and parastatles are run by fools. I have not got my solar powered backup system in place yet, I only have the inverter and the solar panel. The batteries which are deep cycle lead acid batteries cost over $142 USD each and the whole system is going to cost me close onto $1000 USD to get 4 hours up time from 4 batteries which will be charged by the sun.
The large local shopping giant Pick And Pay spent R400 000.00 on a generator and it costs them R200.00 an hour for diesel. When I read the article about a week ago they had been running it for 22 hours at R200.00 an hour for fuel.
The WHOLE WORLD must learn from this. The energy sources ARE going to run out. More people should go solar. It is expensive though but people should be subsidised it will be better for all in the long run. Apparently in the new future there are going to be wars fought over water and not oil. Exciting times ahead and if you have ever read up on 2012. Scary stuff if it is true. I do not believe it, but then on the other hand I do not dis-believe it either. I am just waiting to see what happens and I might laugh or I might cry. <giggle>
For now, I am happy to be implementing my solar powered back-up system in stages, I also now have a gas cooker and I am helping take the load off the planet that we ALL live on. We have to leave light footprints behind. Just got to get energy saver globes, they are just very expensive and you battle to get hold of the WARM coloured ones. There is no way I can have those BRIGHT GLARY ones that literally BLIND you! Eskom should give them away for FREE - - - well they CANNOT SUPPLY US WITH POWER BUT ARE INCREASING OUR TARIFFS BY 14% ha ha ha ha ha ha What a joke!!!
Regards
Barry
nuclear power - yes I hear shouts from afar - but the only other option is to stop using it.
its like landfill or incinerate refuse - no, just dont produce it in the first place.
water ah there's a different thing - there will be grief there sure enough sooner or later.....
That's Hollywoods fault. Computers are not smart at all. It requires the right person infront of it to be of any use at all.Quote:
Originally Posted by barrym67
Everytime you switch them on they need to be reminded of what hardware they have and how to access it (BIOS).
EVERY TIME! You'd think after a few days it would remember and skip this step altogether..
If it can't find a keyboard attached it stops and pops up a message to press Del for BIOS or F1 to continue! Is it mad? Or doesn't it know what the keyboard actually is??
They need to test a few things before loading Windows (POST) completely forgetting that it was tested a couple moments ago because a minor change forced yet another reboot. What, it can't remember that either and skip it?
My favourite was when installing a new 56k PCI modem, if Windows could not find the driver it asked if you would like to connect to the internet to find one!!! :eek:
Which is just as stupid as:
"Windows has found an unknown device and is installing a driver for it."
Or the other gem:
"Cannot delete file, not enough free space, please delete one or more files and try again."
If it was clever and 'smart' it would tell you to empty the recyle bin and try again (because deleted files still take up space)!
I know a few simpletons who are quicker thinking and have more intuition than any PC yet built.
It's a tool built by (many different) humans for humans. There are some astondingly smart humans involved - but there seem to be many more who are not.
Never be intimidated by a PC.