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CDs and Manuals are shipping
As some of you have posted, CDs and Manuals are now shipping. They are being dispatched in chronological order, first come first served in other words. We're very sorry for the delay, much longer than we had hoped. It was not helped by one of our printers begin affected by the Hemel fuel depot explosion. But at last they are now going out and everyone should be getting their order soon.
Everyone who is waiting should have been emailed about the program expiry warnings. In case you did not see this, if you get the warnings download and install the latest 2.0e version from our download site.
http://www.xara.com/downloads/xtreme/
When you get the CD, please install it from the CD.
Charles
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Re: CDs and Manuals are shipping
That's welcome news. Thanks, Charles.
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Re: CDs and Manuals are shipping
Just wondering if we should overwrite the trial or uninstall the trial before installing from the CD?
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Re: CDs and Manuals are shipping
Ed
I just installed over the December trial; all worked fine for me.
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Re: CDs and Manuals are shipping
This is all good news.
And yesterday I received my long-awaited small packet from Xara containing Xtreme...
But now comes the funny part:
Everything perfect:
- CD-Box
- Inlay
- Card with keyboard shortcuts
- Serial Number
!! but no CDs!!
I do hope, the girl or guy who is responsible, did not send out too many of those packets :-)
bye:maak.
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Re: CDs and Manuals are shipping
Quote:
Originally Posted by Charles Moir
As some of you have posted, CDs and Manuals are now shipping. They are being dispatched in chronological order, first come first served in other words. We're very sorry for the delay, much longer than we had hoped. It was not helped by one of our printers begin affected by the Hemel fuel depot explosion. But at last they are now going out and everyone should be getting their order soon.
Everyone who is waiting should have been emailed about the program expiry warnings. In case you did not see this, if you get the warnings download and install the latest 2.0e version from our download site.
http://www.xara.com/downloads/xtreme/
When you get the CD, please install it from the CD.
Charles
Thanks for the update Charles - Been Playing & Learning - No Problem. Tom
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Re: CDs and Manuals are shipping
Quote:
Originally Posted by maak
!! but no CDs!!
Whoops. We have had isolated reports of that before (i.e. about 5 in 2000) with this company I switched back to for the Xtreme run. It seems it's still happening. They explained in depth about how it should happen, and the machine checks barcodes etc. etc. But it would still seem there's the odd one.
I'll make sure you get a CD sent to you. :) Sorry about that.
Antony
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Re: CDs and Manuals are shipping
Thanks a lot for the news !!!
kind regards,
ivan
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Re: CDs and Manuals are shipping
Thank you Charles ... and thanks to all at Xara Ltd. for the hard work!
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Re: CDs and Manuals are shipping
I know maak's CD didn't technically arrive in Germany but his parcel did, and others in London and Cardiff got theirs on Monday or Tuesday 19/20th. How disorganised must our country's postal system be - those parcels would have to practically pass by the end of our road here less than 20 miles from Xara HQ, between Xara and London, the road to Cardiff, and the airport - but even trying to bribe the postwoman this morning by giving her a Christmas tip didn't produce a CD or manual! :)
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Re: CDs and Manuals are shipping
Well!
Maybe the Brits have command over the true spoken English but it seems not a postal system.
God save us all.
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Re: CDs and Manuals are shipping
Just got my CD(s) in the mail, not 10 minutes ago and already installed and everything is fine. Only problem, the registration says it can't connect to the server. But then I should already be registered because I bought it right from Xara, no?
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Re: CDs and Manuals are shipping
Quote:
Originally Posted by glenngosack
Just got my CD(s) in the mail, not 10 minutes ago and already installed and everything is fine. Only problem, the registration says it can't connect to the server. But then I should already be registered because I bought it right from Xara, no?
That process is there because you may have bought it from a non-Xara place and not have an account. So just register with your current details... and it then shouldn't nag you.
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Re: CDs and Manuals are shipping
Quote:
Originally Posted by maak
!! but no CDs!!
And Maak, I sent off a replacement set to you yesterday. I've never sent mail abroad before (at least not using Xara's mailing system) so I hope I got it right. :) If you don't get it in a reasonable time let me know, but it should be fine.
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Re: CDs and Manuals are shipping
Has anyone received a Manual, yet?
Bill Capp
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Re: CDs and Manuals are shipping
Hi
I received my manual and CD on Christmas Eve here in Scotland
RGDS
AMO
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Re: CDs and Manuals are shipping
Hi Charles Moir,
Has the manual changed much since the CorelXara version ?
Thanks
Mike Basil
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Re: CDs and Manuals are shipping
I finally got my CD over the weekend. YEAH!!!! I was very excited.
However, as with every CD that I have ever received from Xara, the CD case was cracked. This is a mild anoyance, and a new CD case can be had for pennies, I know. However, when I open my new software and expect everything to be all shiny and new, it is a minor let down to have that experience marred by a cracked CD case.
Is there something that can be done to improve the medium in which the CD's are shiped? (Either with the case or the envelope?) Just a question...
Thanks for all of your hard work on a great product.
Eric
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Re: CDs and Manuals are shipping
I finally got my CD today, so I know now that it's gonna be a Happy New Year here in Holland.
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Re: CDs and Manuals are shipping
I still have not recieved my cd. I live in the UK.
Cheers
Mike R
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Re: CDs and Manuals are shipping
Quote:
Originally Posted by mykyl1966
I still have not recieved my cd. I live in the UK.
As I understand it, the CD's are being sent out to people in chronological order, based on when we paid for the upgrade. Therefore, people who bought the upgrades as soon as they became available can expect to receive them sooner than people who bought them later. Perhaps this explains your not having yet received your CD.
My wife tells me that my copy just arrived today. I'm in central Canada, and I paid for the upgrade almost immediately upon its becoming available.
Glen
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Re: CDs and Manuals are shipping
Glen,
I wish that were true, as I bought the upgrade the day Charles announced it here at Talkgraphics. I have not received my CD and manual. I believe it is more a question of geography and the mail delivery. I live in a very rural area and the mail is often quite slow to arrive.
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Re: CDs and Manuals are shipping
Just received my CD here in Vancouver BC,,but it won't install..follow instructions and after nothing back to install screen? HELP!!
jIM
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Re: CDs and Manuals are shipping
Quote:
Originally Posted by Scotty
Just received my CD here in Vancouver BC,,but it won't install..follow instructions and after nothing back to install screen? HELP!!
jIM
I had the same problem on my older pc, so I just uninstalled Xtreme and installed it again from the cd noproblem.
JohnLogan.
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Re: CDs and Manuals are shipping
Thanks,
That is what I eventually had to do..I was installing my new monitor when Xtreme arrived so had two projects to do. Everything running ok now thanks to you.
Jim
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Re: CDs and Manuals are shipping
Is it not time someone fron Xara came along and gave the up-to-date position regarding the despatch of the CDs and Manuals?
Have all the orders now been despatched?
If not, how far down the order list have they reached, e.g orders placed up to Ist November or up to 1st December, or whatever?
If not, when will they restart despatching after the Chistmas/New Year break?
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Re: CDs and Manuals are shipping
Quote:
Originally Posted by Soquili
Glen,
I wish that were true, as I bought the upgrade the day Charles announced it here at Talkgraphics. I have not received my CD and manual. I believe it is more a question of geography and the mail delivery. I live in a very rural area and the mail is often quite slow to arrive.
Here in suburban west London just 15 miles from Xara HQ and still no CD or manual - order placed day 1 too. In the UK it was headline news last week that a postman had been jailed after stealing chequebooks and going on to commit fraud with them - perhaps his mates have just discovered Xara Xtreme!
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Re: CDs and Manuals are shipping
Just received the new Xara Xtreme CD here in San Francisco, California. (actually I live 7 miles north of SF)
Thank you Charles and to all the people at Xara for all your hard work!
-Andrew
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Re: CDs and Manuals are shipping
Just received the CD and Manual today. It's also my Anniversary. I like the manual it is my prefered method of using software. GT
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Re: CDs and Manuals are shipping
Happy Anniversary George!
Regards, Ross
(Still no CD in the land of Mermaids)
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Re: CDs and Manuals are shipping
Mine just arrived today, Friday, 30 Dec, at 1pm., Portland, Oregon.
Thanks, Xara LTD.
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Re: CDs and Manuals are shipping
Quote:
Originally Posted by Charles Moir
CDs and Manuals are now shipping. They are being dispatched in chronological order, first come first served in other words.
Not quite: mine arrived today (in west London) at last - having ordered on Day 1, it is postmarked with yesterday's date.
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Re: CDs and Manuals are shipping
Quote:
Originally Posted by AntonyF
And Maak, I sent off a replacement set to you yesterday. I've never sent mail abroad before (at least not using Xara's mailing system) so I hope I got it right. :) If you don't get it in a reasonable time let me know, but it should be fine.
AntonyF, the CDs arrived with the new year.
Thx for your quick help!!
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Re: CDs and Manuals are shipping
Got mine on the 31st of December.
Living in Copenhagen, Denmark.
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Re: CDs and Manuals are shipping
I got my package today but I ordered the box and only got CD's in a DVD case. I accidentally deleted my confirmation email but I am 100% certain I ordered teh box.
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Re: CDs and Manuals are shipping
Still waiting, but the download version still works so no problems.:)
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Re: CDs and Manuals are shipping >>> got mine !
I got my disks yesterday at Austin, Texas USA
Everything installed great (as far as I can tell (-:) on both my desktop and lap top.
Karen ;) :o
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Re: CDs and Manuals are shipping
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Re: CDs and Manuals are shipping
Quote:
Originally Posted by AndFarr
Just received the new Xara Xtreme CD here in San Francisco, California. (actually I live 7 miles north of SF)
Thank you Charles and to all the people at Xara for all your hard work!
-Andrew
Hey Andrew, would that be Marin? Anyway, Sally in Socal, You West of me... I guess I am getting close ;-) Tom
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Re: CDs and Manuals are shipping
Nothing here in Xenia, Ohio yet but getting plenty of use out of the trial version.
Happy New Year to all of you. Later, Willy