Hi,
Client sees ok but on my browser I see it all screwed up?
Please help.
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Hi,
Client sees ok but on my browser I see it all screwed up?
Please help.
Ctrl + F5
Also preview on a browser you have not used recently if this is an option.
F5 It did nothing. On chrome and firefox looks like S. On Edge it is fine.
And with Ctrl+F5?
Acorn
Nothing again. Why does it not have this issue in edge? Client using firefox, I am too using firefox and chrome but both are screwed up.
I checked with my widows 7 machine on both Firefox and Explorer and they both look good.
Ray
Thanks Ray, but why my system. Do you think it has to do with system fonts being installed. I mean it looks fine in xara and output to my hardrive as well.
I made a clone on xara just to test and it looked fine on their servers.
Still sounds like a caching issue - browser or server is for you to nail down.
Acorn
Did all this and still the same.
You didn't initially advise if it is not working with those browsers to the actual live site.
If so, there is a server cache there as well.
Do you use Cloudflare?
Here is a Thread I worked on earlier: https://www.talkgraphics.com/showthr...er-browsers-OK .
Acorn
Sometimes you need to clear out the cache in your browser. I don't like doing this (I'm lazy) because it also dumps cookies and other things that have to be reestablished.
I was working on an artists gallery two weeks ago and made some changes. When I publishing the page the text was all screwy. I tried F5 and Ctrl F5 (Ctrl F5 supposedly forces the page to reload) and still no luck. So I previewed on my wife's computer and on Edge and everything looked just as it should. So I think it is a recalcitrant cache issue.
Only xara has this issue, other platforms that I worked with making website never had such issues. Clearing my cookies is pain in my ars. I have to then enter all my passwords.
btw it is the same on my mobile chrome browser. I emptied every cache you can imagine. Why not lets all admit that it is xara
No one has ever told you to clear your Cookies or Passwords just your cache.
If you update, review and publish to a server, the server will be caching things too.
Do check there befoe lampooning Xara.
If you Preview in Xara with one of your browsers does it render properly?
Does it if you restart Xara?
If yes to both then the issue is with your service provider.
Do you ever publish your changes to a sub-folder off the main site to see a before and after?
If that works and loading into the main site doesn't then is it all server-side.
Acorn
Yes to all of those, so it is the server, but acorn why my client has no problem seeing it from the same server and I do?
Firefox resolved itself without me doing anything. The only browser left is chrome.
I hate to be a party-pooper but you are storing passwords in your browser ? not good security wise even with a master password...
anyway
it might be your router/ISP/server cache at fault; shouldn't be, but might be; firefox has just caught up maybe
I had the same issue before and it was frustrating, I imagined my host's techs were screwing with me.
They disapproved of my use of software to create websites and took every opportunity to focus blame there.
My local HDD version had no issues ever, but I did get myself in the weeds by not publishing to the "public_html" folder.
Good to know that I can request a server side cache clearing next time.
Ojibwe So what do you suggest, I keep asking godaddy to clearn their server cache? I really am tired of not being able to see the corrections I make to the clients site with this issue. Even now the corrections don't show up and old pages remain.
Behzad, Ojibwe makes a very good point:
Are you sure you're posting to the "public_html" folder or is your browser pointing to this folder? If you're using Xara's publish feature under subfolder optional ensure you include 'public_html/'Quote:
My local HDD version had no issues ever, but I did get myself in the weeds by not publishing to the "public_html" folder.
Temporarily add a new page. Republish. View the website directory in Filezilla or similar. Can you see the temporary page? Also check the 'Last Modified' time/dates. Do they match.
Else delete the folder that contains your website completely. Revisit again on your browser. Hit Ctrl+F5. You should get a 404 Page not found. Republish.
Dear Egg, Yes it is published to "public_html" folder.
I deleted the folder that comtains the website and I hit ctrl+F5 and got 404 page not found.
I uplaoded the site again, now on edge slowly it is showing changes, and chrome still the same issue and so with firefox.
Last time took 24 hours for all browsers to clear on their own.
I also found this for godaddy, see attached link and also shot of ftp screen.
https://ca.godaddy.com/help/clear-ca...wall-waf-27383
So the temporary page has been uploaded. Can you view it in your browser?
The only reason I can think why this would occur is the site is still being loaded from your computers cache but we've been there previously.Quote:
I uplaoded the site again, now on edge slowly it is showing changes, and chrome still the same issue and so with firefox.
I can't see how WAF should be a problem with you updating your site. You're suggesting the servers firewall is blocking you? If so that's a GoDaddy issue, not a Xara issue.Quote:
A WAF or Web Application Firewall helps protect web applications by filtering and monitoring HTTP traffic between a web application and the Internet.
EDIT: Create a subfolder & upload your latest site to it. Does this show the latest content?
Temp page can be viewed. Also created a subfolder and that shows too.
This morning all browsers are fine again on their own, content showing its latest updates.
You've got to eat your words now Behzad ;)Quote:
Only xara has this issue, other platforms that I worked with making website never had such issues.
Ok, xara is perfect, like that?
I just updates something and again the site is all F... up. So frustrating.
Then I'd contact GoDaddy.
https://refreshyourcache.com/en/cache/
Thank you guys. I now officially close this topic LOL, meaning no more ranting on my behalf. Would you believe me? ;))
Oh and this is for anyone else going through this same torture. Tell your hosting company to turn off the cache.
Tell us more Behzad .......
They simply turned it off. It is the cache that the firewall has at godaddy.
Sorted!
I have it happen all the time when I publish. I use edge the most, so that's usually where I notice it, firefox and chrome usually display correctly, if not, clearing the cache usually works. The two sites I work on the most are each on a different host, and it happens to both. Usually straightens out in about a day. Seems to be for me to have to do with using truetype fonts. I don't think I've had the issue with "websafe" fonts in the list. (happens with some xara widgets too.)
Publish a site with any text and styling and Xara adds the CSS coding into xr_fonts.css, xr_main.css & xr_text.css. Roughly:
- The first handles things like Google Fonts.
- The second is for sizing, visibility and transitions.
- The third is Styles...
When you alter you text, add a Styles, a font a heading, these are all updated.
When you Preview locally, things look OK but you have "published" to a different address. If not Ctrl+F5 clears the browser cache and all is well with the world until ypu publish publish.
The Service Provider (SP) probably caches you stuff, puts it out to the edge (closer to your viewers) for speed and then Wham! the site goes pear-shaped.
You see it happen more when you are incrementally publihing and tweaking.
It is more obvious with a Xara-rendered site because of the three files.
Widgets can also suffer if the JavaScript file (e.g., 1.js) is not refreshed.
A time back I proposed a solution that avoid caching of these files by the SP to Xara - still waiting: https://www.talkgraphics.com/showthr...Xara-Resources.
If your SP offers Cloudflare, use it as there is a Dev mode and this will purge your site cached files so new content is readily available.
Acorn