Norton Internet Security Problem

Has anyone exerienced this serious problem?:mad:
I upgraded to Norton Internet Security 2007 the other day.
Added the free add on pack, enabled ad-blocking, pop up blocking, and norton
community watch. All seemed fine till I realized that one of my annimated gif
files was not displaying on my website. And the link was missing.:mad:
No empty box, no link indicator, nothing! This is very disturbing to me especially since it was the about us animated gif:eek:
I unchecked the 3 add on pack features above and the problem went away. So webmasters BEWARE - something fishy is going on. Since I cant advise everyone in the world to uncheck these features, I am going to have to think about redesigning my websites, clients websites and any future websites that I create:(
Can anyone please shed some light on this for me!

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Originally Posted by aridzone

Has anyone exerienced this serious problem?:mad:
!

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Not this one
But I gave up on Norton long ago - too complicated - too 'clever' - too much of a memory hog.
I use Pandasoftware.
Be interesting to know how many people do use Norton, my neck of the woods its mostly McAfee, or AVG.
Be also interesting to see if other av's do the same.
May just be a setting somewhere, Norton as I recall has too many for it's own good. :rolleyes:

Hi Handrawn

McAfee was my first virus protection, then I switched to PC Cillin, then I bought a new computer and it came with Norton installed. So as McAfee
came with earlier versions of Microsoft, Norton might get just as popular.
I figured I'd give it a try - I liked the free trial and it gets great reviews. But this not displaying some gif files really blows me away!:eek: What will we have to deal with next?

Hi

I know people I work with who use Norton and say its ok.
Thing is we live now in an environment of automatic protection.
Panda for example does heuristic analysis of processes running in the background which it calls 'protection against unknown threats'. Its good but sometimes it blocks something legitimate.
It must be a real pain trying to get a website to work properly with all the variables there are in the equation - you have my sympathy.

My site is basic and for clients only - looks like the proverbial pigs ear, but its only there for the artwork - and I trust my clients :D :rolleyes:

Norton has been around longer than McAfee and AVG combined. Norton Tools was available for DOS long before Windows existed.

The antivirus funtions are not causing the animated gif not to show, it is a setting within the add on pack. I would suggest checking the settings within the Ad-Blocking. Many Adverts use animated gifs and/or Flash files so the blocking feature looks for those type of files when the website opens and blocks them from ever reaching the browser.

Sorry Bill
I will hold up my hand as guilty - I do not like Norton.
I do not really like MS windows - but I'm stuck with it.
Yes Norton has been around since the days of DOS - this is a good thing?
I think not- because it has just sprawled like windows and other applications we could mention, struggling to get into the 21st centuary - in a nutshell its bloatware IMO.
Like I said in my first post, and as you have said - its a setting somewhere and ad-blocking is a good place to look.
But ad blocking doesn't belong in a security system - it belongs in a browser as addon IMO [once again].
Ads are not a security risk -merely a bore if you don't want them.
And I sorta inferred from what aridzone said that it was just one of his gifs that was blocked and not all of them [?].

Hi Bill

Your right it is the ad blocking. It happens when I just check that also:mad:
Knowing what it is doen't make me feel any better.
How many millions of users are just going to check those 3 options like I did and NEVER know that they are not displaying the webpage as intended!
I don't think I will ever be able to use gif files again:(

Yo
so it would be much better to have the ad blocking in the browser and be able to quickly toggle on off as you can in FFox with the right addons.
Security and customisation are not the same thing.
I could get boring on this topic
Sorry :o :rolleyes:

Hi Steve,

I don't like what Symantec has made Norton into since they bought it years ago. I don't use anything but the antivirus from them.

To make a long story short, McAfee's servers were too underpowered to properly provide updates to all their subscribers so I switched back to Symantec antivirus about 5 years ago. Only I use the corporate edition which isn't the resource hog their consumer product has become.

You are not alone not liking Windows, although I personally have no problems with it. I have a similar opinion about Apple products. Probably neither is fully rational. :D

People complain about windows having to be rebooted and hang ups. I had a Windows NT 4.0 Server that ran 24/7 for 10 years until the drive controller failed. It was a hardware failure and not the OS.

I haven't had a Linux server work that long without a reboot.

Aridzone, knowing what causes the problem is the only way to avoid the problem. Blame the people that put excessive adverts on websites :eek:
I use IE7's pop-up blocker and Symantec antivirus with adware and spyware protection. The other internet security is overkill in my opinion.

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Originally Posted by handrawn

Sorry Bill
I will hold up my hand as guilty - I do not like Norton.
I do not really like MS windows - but I'm stuck with it.
Yes Norton has been around since the days of DOS - this is a good thing?
I think not- because it has just sprawled like windows and other applications we could mention, struggling to get into the 21st centuary - in a nutshell its bloatware IMO.
Like I said in my first post, and as you have said - its a setting somewhere and ad-blocking is a good place to look.
But ad blocking doesn't belong in a security system - it belongs in a browser as addon IMO [once again].
Ads are not a security risk -merely a bore if you don't want them.
And I sorta inferred from what aridzone said that it was just one of his gifs that was blocked and not all of them [?].

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I agree 100% Steve, back in the (good old?) DOS days Norton Utilities was a suite of small programs that were small mostly stand alone and above all THEY WORKED. I think things went downhill about the time Peter Norton sold the company now as you say they are bloatware. I run AVG professional and find it very effective.

OK now I am totally bummed!!!!!!!!!!!:mad:
I converted the annimated gif to a flash file
uploaded everything and guess what - the ad block blocked that also!
I may have to revert to a boring jpg pic:(

Aridzone, adblockers work on animations regardless of file type. Most of the adverts I see are flash files. For years I refused to install any flash player because of the adverts. If Xtreme Pro did not offer Flash animations, I would not have flash player plug-in installed.

Bill

I was hoping you were going to tell me there was a workaround for this:D
Something like the grey box of death workaround.

As for getting around the adblockers so you animation will play, I don't know of a work around that will be easy. Because Microsoft's Silverlight is new, it probably won't trigger adblockers at this time. By the time Silverlight is officially released that my not be the case.

Aridzone

If symantec-norton are as good as they think then it should have a means for you to make exceptions for sites you 'trust'.
This is the case with other software like panda, like ffox/noscript.. and so on....
And it is of course the surfers responsibility to have their machine set the way they want it, can't second guess it, there are all sorts of thing you can install in your browser that will change things too..
I seem to recall that if flash-plugin is not installed there is often a message.
Don't know that its possible in this case?
A fall-back may be the only 'solution' - animation + still, if it can be made to look right?
:)

Just my addition to this debate...

I am still running Norton Internet Security 2005 - but updated - and it runs well. There were a lot of bad reports about 2007, but the latest '360' (guess they got fed up with the date thing) has apparently been re-written and it much less of a resource hog.

I also have F-Secure on another machine; it has had good reviews. It works very quietly - but you almost wonder if it is doing its job!

Glad to know that something is happening at symantec.
Colleague of mine uses F-secure, its bundled with our ISP on introductory offer should you wish.
Never heard any complaints.

just guessing but I can imagine 1 single reason that your animation is not showing:

Domains of website and animation are not the same. That would be an indication its an ad being displayed. If you use standard sizes, the probability goes to 100%.

This can be resolved easily. Talk to your customer to host the animation there. I seriously doubt that any ad blocker will block content from the same domain.

Greetings,
Juergen

Norton is blocking content from the same domain:mad:
And the animation is not a standard ad size, does not have keywords in the address or anything. In fact I was just using it as a button. Solved the problem by adding a side menu.

a nuisance - but good lateral [:D ] thinking there with the solution

i'm sorry but i'll have to agree to desagree wiht all of you. like everything in informatics, it all depends on settings. i work with NIS and i do not have none of that problems, it is ready to be setted to everything,. if you check the help menus you can set it to do what you want and not what it wants to do...i believe that it is a good program. get me a better one and i will change. if i'm wrong,let me know... karl

I used to like Norton, but Symantec has botched up their product big time. It hogs memory and the last time I used Norton it had to be re-installed (message from their servers) twice before it worked properly.

I got tired of all the glitches and switched to other software.

My problem with this anti virus is not in the settings - I can change those.
It is with it blocking some annimated gifs and flash files that contain links that are not popups or advertisements :mad:
From now on I will always make sure any of the above graphics have a backup
link available!

James,

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I used to like Norton, but Symantec has botched up their product big time. It hogs memory ....

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I couldn't agree more. I've recently updated my ISP and Norton comes ready wrapped. Ever since I installed this package I'm constantly running short of System Resources. My computers getting long in the tooth now, but prior to installing this bundled Norton package I had very little problem running 3 or 4 programs together (and I had Norton AV installed) but since installing this latest offering I'm needing to restart my computer at least once a day. (Previously I'd run it for a week or so without a restart).

The latest version is really lean and no longer such a memory hog. Most of the stuff that used to be included in the software is now an optional download, so you needn't install everything at once, even if you don't need one or more parts of the bundle.

sounds like good news :)

If you enable parental controls norton eats up 108 MB running the program
CCPROXY.exe:eek:
The only good thing is it can be turned on and off.

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Originally Posted by karlfonsecao

i'm sorry but i'll have to agree to desagree wiht all of you. like everything in informatics, it all depends on settings. i work with NIS and i do not have none of that problems, it is ready to be setted to everything,. if you check the help menus you can set it to do what you want and not what it wants to do...

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Nicely put.

I do think there's always room for improvement. But that also goes for any other security suite I've come across.

The main problem with NIS for me is that it slows down the system at times. But I've been using NIS for the last couple of years and always upgraded to the latest version and I have to say that there has always been improvement in this area (others too;)).

As a website designer I'm not so much concerned with my settings as I am about my viewers settings. I'd hope every website viewer would like to see
the site as it was intended.:mad:

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Originally Posted by aridzone

My problem with this anti virus is not in the settings - I can change those.
It is with it blocking some annimated gifs and flash files that contain links that are not popups or advertisements :mad:
From now on I will always make sure any of the above graphics have a backup
link available!

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I've never come across that. Do you have a link to a site with a gif or flash animation that didn't show up for you while you had Norton activated?

I remember having some issues with blocked graphics in earlier versions of NIS too but those have disappeared in the 2008 version, since they removed the pop-up/ad-blocking option in there.

I agree the 2008 version is a great improvement!
No more problems with blocked graphics:D
No more memory hog.
CCPROXY.exe now runs at about 450K not 108MB:eek: