I don't know if it was an update to Web Designer Premium or what but my mobile menu is not working.
Can someone help me and see what I need to do or just redo it?
https://www.bccsc.net
Thanks,
Sue
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I don't know if it was an update to Web Designer Premium or what but my mobile menu is not working.
Can someone help me and see what I need to do or just redo it?
https://www.bccsc.net
Thanks,
Sue
Sue, Xara has admitted a problem around the new Separate images for groups.Quote:
Originally Posted by SueB
It affects NavBars and other exotica.
A fix has been promised...
Acorn
Acorn, thanks for letting me know. And my questions are: So even though it was created in an older version, it's broke now?
And is there anything to do to fix it for now or did they give you a time when it would be fixed?
Now no one can go to the website besides the home page on a mobile device! Yikes!
The menu failure is interesting. I have several sites created in ver 15 and their mobile menus (consolidated) all work as intended. All of the sites have been opened in 16.1 and saved in same with no modifications to their menus. I am curious as to why some sites do not experience the same faltering. Sue, you might just recreate the menus and re-publish so that your visitors are not inconvenienced. The sites I created use a simple font and the mouse-over effect is only the button color. I am curious as to the construction elements of the faltering menus. A diagnostic curiosity. :)
I did not use a fancy font but I do have a lot of links. Look at the larger version and you can see how many pages it has. I am worried that if I re-do it, it will still not work.Quote:
Originally Posted by DanFelix
Wondering if I go back to the previous version if that will work okay until they get a fix. Horrible error to be dealing with since so many cruise the internet on smaller devices and now won't be able to navigate anywhere!
Do you still have version 15 installed?
If so republish the website with that version.
I do have Version 15 and I opened the program and got lots of errors. I didn't publish it as I used the button to view it on line, preview it, and it still didn't work. So I figured that between the error codes and the preview showing me it didn't work still, it wasn't worth trying. :(Quote:
Originally Posted by dutchim
In V15 go to File > Open recent > Backups you will probably get a working file there :)
Great idea! Tried it! Going this route, it did not see the *.web file even though it was there. I dragged it in and the mobile version did not come with it. Any idea how to get the mobile with it? I see that the *.web is there, but all the files are in another folder where the *.web is. Maybe they need to be in the same folder?Quote:
Originally Posted by jamesd
Sue
I'm not sure why the variants would not be present, make sure you choose a file that was dated before you downloaded the latest version.
Oh, you probably added the variants in v16 so you would need to locate the backup file at AppData\Local\Xara\XtremePro\16\Backups
Nope, variants done a long time ago. Only thing I added recently was a video. I didn't do anything new to the menu! :(Quote:
Originally Posted by jamesd
Yes, I went back to a while ago, December!Quote:
Originally Posted by jamesd
Thank you, Jamesd. I was able to go back and return to Version 15 and all is good for now.
I did email for support and was told, yes, there is a known issue and they are working on it. The tech gave me a work around but this seemed easier to fix your way. Thanks AGAIN for the GREAT idea!
Sue
Quote:
Originally Posted by jamesd
That's great! Glad to have been able to help :)