New update disaster!

Just downloaded the new update Xara Plus 23.5.0.68069 SL x64 Nov 13 2023.
Now nothing works as it should. Links just disappear and I have to create them again. Popup layers don't work, navbars drop the links and I have to recreate them, anchors jump in the wrong places and the whole program seem unstable and broken.
I tested with all my websites and same thing happens.
I am so glad I still have designer pro x 19 installed on my system and I can still do some work.
Any body else have problems with the new update?
Any idea how to go back to previous version? Thanks

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Originally Posted by Andre7

Just downloaded the new update Xara Plus 23.5.0.68069 SL x64 Nov 13 2023.
Now nothing works as it should. Links just disappear and I have to create them again. Popup layers don't work, navbars drop the links and I have to recreate them, anchors jump in the wrong places and the whole program seem unstable and broken.
I tested with all my websites and same thing happens.
I am so glad I still have designer pro x 19 installed on my system and I can still do some work.
Any body else have problems with the new update?
Any idea how to go back to previous version? Thanks

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Hi Andre,

We are aware of a link issue that will be fixed shortly but we would like to understand more from your case.

Please contact us directly through the chat at www.xara.com or www.xara.com/contact-us

Thanks,
Xara

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Originally Posted by Andre7

Any idea how to go back to previous version? Thanks

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Andre, sorry to hear of your grief.
I have come unstuck several times during a new client design by accepting an update across many versions now that I rarely update until I can afford to unpick problems arising where I have less pressure.

In C:\Program Files\Xara\Xara Designer Pro+\Backup, you will find prior versions backed up. Xara never thought out its recovery strategy at all!

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If things go wrong with my description, you can always redownload the v24.5 from Xara. Alternatively, copy the entire current install directory and subfolders (less Backup) to a safe location.

@Xara - perhaps you can advise differently?

• In the backup folder, order by Date Modified descending. Copy these to another folder.
• Then, for over 100 files, you would have to remove the .bkN extension to restore the originals of that date.
• Perhaps, replacing these with current will get you back to a working version.

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Not tried this myself, as even with a bulk renamer, it is too tedious.

Acorn

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Originally Posted by webmaster

Hi Andre,

We are aware of a link issue that will be fixed shortly but we would like to understand more from your case.

Please contact us directly through the chat at www.xara.com or www.xara.com/contact-us

Thanks,
Xara

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You need a bigger warning than that, I'm afraid.

The update broke one of my sites too. Updated a single picture, then spent 2 hours trying to work out why a popup layer had suddenly stopped working.

I don't have access to Xara 24/7 and ended up uninstalling and using an older version. Everything appears to be ok, but still, 2 hours I was being paid when I should have been doing other work.

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Originally Posted by Chris M

You need a bigger warning than that, I'm afraid.

The update broke one of my sites too. Updated a single picture, then spent 2 hours trying to work out why a popup layer had suddenly stopped working.

I don't have access to Xara 24/7 and ended up uninstalling and using an older version. Everything appears to be ok, but still, 2 hours I was being paid when I should have been doing other work.

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Hi Chris, We are aware of this issue and a fix is expected to be released soon. When these issues arise, feel free to contact us through the chat at www.xara.com or www.xara.con/contact-us/. A faster way to inform and engage with us.

Thanks,
Matt

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Originally Posted by webmaster

Hi Chris, We are aware of this issue and a fix is expected to be released soon. When these issues arise, feel free to contact us through the chat at www.xara.com or www.xara.con/contact-us/. A faster way to inform and engage with us.

Thanks,
Matt

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My post wasn't to inform you, you already knew. It was to inform others not to use this updated version to publish a site, as it is unreliable. It isn't a small inconvenience. The business I was freelancing for paid me 2 hours trying to work it out before I saw Andre's post.

The update release was posted as a new topic on several threads. Do you not think a warning about potential downtime is not worthy of the same exposure?

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Originally Posted by Chris M

You need a bigger warning than that, I'm afraid.

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Chris, does Chief Brody have a TG account?

Attachment 134250

Acorn

Amity Island wasn't as bad as this. Only a few people were eaten by a monster shark, whereas I had 2 popup layers break.

I may need some form of liquid therapy to recover from the horror of it all.

Keep bumping this thread up so that it's given attention. They need to sort this ASAP with an update to the update.

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Originally Posted by ukDalek

Keep bumping this thread up so that it's given attention. They need to sort this ASAP with an update to the update.

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Thank you for the thought but Xara doesn't pay that much attention. A typical bug fix seems to take it about a week.

What helps more is if you have direct contact with a reply from Xara to let the other TGers know what's been said.

Acorn

Seit dem neuesten Update vermisse ich das da:

Attachment 134257

Diese "Verdrängen"- Option habe ich leider ziemlich oft genutzt. Sie verlängert automatisch die Seitenlänge. Gibt es sie auch ohne die Webblöcke noch? Wenn ja, wo finde ich sie?
In der Hilfe ist sie beschrieben:
Attachment 134258

Ich hoffe, ihr könnt das übersetzen. Sorry.
Beste Grüße aus Germany. Martina

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Since the latest update I miss this:

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Unfortunately, I used this “displace” option quite often. It automatically extends the side length. Do they still exist without the web blocks? If so, where can I find them?
It is described in the help:

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I hope you can translate this. Sorry.
Best regards from Germany. Martina

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Webdokument - nicht dokument drucken - Überprüfen Sie dies

Objekt ausgewählt
Rechtsklick mit der Maus

[Goggle Deutsch, sorrry]

Web Document - not print document - Check this out
object selected
right click mouse

Attachment 134259
Attachment 134260

[Goggle Deutsch, sorrry]

Web Document - not print document - Check this out
object selected
right click mouse
[/QUOTE] ;))
Vielen herzlichen Dank! Habe es trotz Google verstanden.

Bei einem neuen Projekt klappt das wie du geschrieben hast. (Verdrängen = push)
Attachment 134261

Bei meinem alten Projekt allerdings nicht. Es ist erstellt mit Xara Designer 18 und dann irgendwann migriert auf Designer Pro+.
Eingestellt war schon immer "Webdokument" und ist auch so x-mal veröffentlicht worden als Website.
Die Einstellungen dort sind korrekt; allerdings leider kein "push" zu finden.
Attachment 134262 Attachment 134263

Habt ihr noch Tipps für mich?
Beste Grüße, Martina

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...not with my old project. It was created with Xara Designer 18 and then migrated to Designer Pro+ at some point.
The setting has always been "web document" and has also been published numerous times as a website.
The settings there are correct; Unfortunately there is no “push” to be found.

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it will need someone more technical then me to answer that, sorry

maybe contact xara directly via chat

Es wird jemanden brauchen, der technisch versierter ist als ich, um das zu beantworten, tut mir leid

Vielleicht kontaktieren Sie Xara direkt per Chat

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Originally Posted by handrawn

it will need someone more technical then me to answer that, sorry

maybe contact xara directly via chat

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Ok gut. Vielen Dank bis hierher schonmal!
Viele Grüße, Martina

Martina, fügen Sie in Ihrem v18-Designdokument ein Feld hinzu und verwandeln Sie es in einen WebBlock. 'Verdrängen...' wird automatisch angewendet.Prüfen Sie, ob die 'Verdrängen...'-Option im Kontextmenü jetzt sichtbar und aktiv ist. Wenn ja, öffnen Sie es und löschen Sie den WebBlock.
Wenn nicht, prüfen Sie, ob Sie jetzt die 'Verdrängen...'-Option über die Schaltflächenpalette auswählen können.

[In your v18 design document, add a box and make it into a Web Block. Push is automatically applied.
Check if the Push option in the context menu is now visible and active. If so, open it and delete the Web Block.
If not, check if you can now select the Push option through the Button Palette.]

Acorn

Yep, just lost two hours here too. Thought it was a senior moment and it was. I'd read this thread two days ago and forgotten all about it. So let's chase my tail around for another two hours.

Is there no beta release team? Used to be that the elite would test before a release.

I don't think there is anylonger but in fairness releasing updates as often as at present would make it difficult to beta test.

Just found that naming images is broken as well.

To Webmaster:

"Hi, I closed the xar file and re-opened it since posting on TG.

The naming images now work correctly but they definitely didn't earlier.

However links to pop-up layers aren't working. See attached.

Update. Attachments aren't working on my PM's so I'll post the xar on the TG thread.

Regards,
Egg"

Can't reply to PM, it's telling me I'm using over 150,000 characters and it won't take an attachment so I'm attaching it here ;-)

The word on the street is v24.5.1 will be released very soon.

Acorn :-bd

Great news, the bugs are doing my head in. I'm not sure if it's just me or the software at the moment.

New Plus release 23.5.1 is live

https://www.talkgraphics.com/showthr...enance-Update)

Great, my pop-up links work fine now thanks.

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Originally Posted by MB365

New Plus release 23.5.1 is live

https://www.talkgraphics.com/showthr...enance-Update)

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Ja, update 23.5.1. hat auch bei mir das Ebenenproblem gelöst. Super!

Aber leider nicht das Problem des Verdrängens / Push-Funktion.
Der Tipp einen Webblock zu erstellen, der automatisch verdrängt hat nicht funktioniert. Sowohl in einem Webblock der bereits eingebunden war ist die Option ausgegraut, wie auch beim Erstellen eines neuen Webblocks. Auch hier ist die Funktion nicht wählbar.
Attachment 134271

Beim Erstellen eines komplett neuen Webdokuments funktioniert alles wie gewohnt.
Hat noch jemand einen Tipp, wie ich die (sehr große und aufwändige Seite) wieder mit der Pushfunktion ausstatten kann?
Herzliche Grüße Martina

That's a worryingly long list of errors that needed fixing. I count myself lucky not to have been inconvenienced by the previous 'upgrade'.

Translated:
Yes, update 23.5.1. solved the level problem for me too. Excellent!

But unfortunately not the problem of the displacement/push function.
The tip to create a web block that automatically displaces didn't work. The option is grayed out both in a web block that was already integrated and when creating a new web block. The function cannot be selected here either.



When creating a completely new web document, everything works as usual.
Does anyone have any tips on how I can equip the (very large and complex site) with the push function again?
Kind regards Martina