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Webdesigner 11 premium:
On iPhone a swipe of a pop-up is read as a tap (and closes the pop-up unwanted). Once the screen is touched for swipe the pop-up closes in stead of scrolling down or up.
Does anyone know a solution for this behaviour?
Many thanks.
In the Page & Layout Gallery, right click on the pop-up layer and select Layer Properties.
In the Pop-up Settings tab un-check Close pop-up automatically.
This requires the pop up to be closed by clicking the small X icon that is enabled with this setting.
Thank you for your reply. However this is a solution I don't want visitors to go up to the right top of the pop-up. Intead I want them to click anywhere to close. This works well on Android but not on iOS. In iOS 'swipe' is recognised as 'tap'. It seems to be a bug. Thanks anyway for your help.
OK Here's another solution. Create a close layer button or icon, add the name popup:close (click the yellow names tag icon at the top of the screen, enter the text popup:close and press Add then Close).
When the visitor taps the button the layer closes. See this page on your iPhone http://gwpriester.xara.hosting/popup-close/
Thanks a lot. I will spend time making this work.
The pop-up test for iPhone (http://gwpriester.xara.hosting/popup-close) is not working correct on iPhone. When I swipe the screen the pop-up closes. Tested on iOS 11.03.15A432 on Safari and Firefox for iPhone. All latest versions. This is a bug in Xara and I will be very happy if it is fixed with an update. Does Xara knows?
I think I passed this along to them but I will do it again just in case.
Hi,
It looks like this has been logged as a bug but not fixed currently. I have added your forum thread to the bug report also to try and push up the priority.
Many thanks
Rob
Thank you. Unfortunately still no update for Xara Web Designer 11 premium. Any suggestion for a work-around? Does the new version (12) has the same bug? I'm having serious problems with customers not able to visit the site correctly.
Thanks for high priority. Ron
I think this is the same in v 12. The only work-arounds are the two I suggested I believe.
Yes sorry this is in V12 also. If this get's fixed it will be pushed out to the latest version - V12/15. It's highly unlikely they will produce a patch for V11 unfortunately.
Thanks
Rob
Unfortunately the 2 suggestions are not solving this bug for iPhones. I tested them both. Thank you anyway a lot for helping and sending the report to Xara.
Hi Rob, I upgraded to V12. Mainly because I experienced serious exporting issues and memory errors. Very unfortunately V12 does not solve the issue. I'm not able to create the files anymore. Win 7, 32 bit with 3 GB memory. Other computer with 4GB ram same issues.
Can you help me?
Thanks.