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The program keeping saying I need to be online to access templates from the catalog. I've accessed it as recently as last week to download templates, now it wont allow me. I've tried the design gallery and under file, "new from content catalog."
Any ideas? My internet access is fine, since I'm posting here
Having the same problem, and it's showing one of these screens.Attachment 114493Attachment 114494Attachment 114495
Could their server be down? I've submitted a support ticket, I suggest you do the same. I've looked around their website for some current notification of issues, nothing spotted.
I have Catalogue access through XWD11P, XDPX11, XWD365P & XDPX365 - all open together and resolving fine.
If you can update your TG information with a location, continent, time zone or something, then it might show if it is local to you both,
Acorn
Updated profile. I'm in Florida, USA.
Not working here either, also no avail after restarting Xara.
Attachment 114499
Urbanformatinc, the first screen shot of the Ecwid widget looks like it wants your Store ID and Shop Name before it can generate code to the clipboard. Your fields are empty so I'd expect that warning window. Also same as Acorn, I have no problem accessing Online Catologue.
Magically back online! Anyone know how I can get a copy of the content catalog (cd, download, dropbox, etc.)? For webdesigner premium 11.
I spoke too soon. Down again.
Still working fine here Koko.
Hello, i have this problem too. WDP 365 runing only offline mode, but internet connection work fine. I need use catalogue items and symbol ... and it - imposible. It happened today in the 11:30 PM (GTM +2). And This is bad for me.. and other guys...
Attachment 114501
Submit a support ticket. I did about a few hours ago, but no reply yet.
I have an Ecwid account. When I type info in boxes, and hit generate the screen refreshes.
when I do Paypal I put my email in then click insert it gives me the HTML notice. It's the same for all the form & ecommerce widgets.
Urbanformatinc, you're still posting the same problem in two threads, which makes it very difficult to follow. See HERE
Hi URBANFORMATINC, for your statement about PayPal, are you in ECWID or Xara? If ECWID, that would be a question for the ECWID forum, If in Xara then I suggest you use the PayPal links in ECWID, they have their own procedures.Quote:
Originally Posted by URBANFORMATINC
Ciao
Roly
Hi all,
We made a mistake in a DNS move which inadvertently stopped the site being accessible from some parts of the world - it should all be accessible again now, please let us know if you encounter any more problems.
Thanks,
Marc
Thanks for the clarification Marc
It is back online, but its not downloading the mobile version of the website with the "R" designation?
How can I get all of the content on a cd, dropbox, etc.?
it is still offline for me. I am from germany. I use Webdesigner Premium 365
correction... it seems to work now again