Re: unable to connect to server
Quote:
Originally Posted by CVPeters
What was the link to update the Windows Registry string? We have not heard anything from Xara. I am totally bummed by their lack of response and inability to resolve any issues.
CeeVee
I received a reply from Xara regarding the same issue with not being able to connect and they said the following:
Please select start and then run from your Windows start bar and type
regedit.
Navigate to HKEY_CURRENT_USER\software\xara\xmupload
Is the folder present? If not, please download xmupload.zip from here
Extract the .reg file from the zip to a location on your machine. Next
right click on the file and select merge.
Start Webstyle and attempt connecting again
Notice that they didn't say where "here" was. So I found the link on their web site. Here it is: http://downloads.xara.com/support/fi...e/xmupload.zip
That worked for me to at least get connected. Now I'm getting: "There has been an error downloading a thumbnail (error code 0x00002ee2)."
I've e-mail tech support again and am waiting for their response.
Re: unable to connect to server
I too get the unable to connect to server error to download a purchased set of templates.
I tried the registry fix mentioned above but it doesn't make any difference for me.
It's very frustrating no being able to download the templates i need and have paid for.
You'd think there would be a link avaialble for the templates when you logon to your account and see all you have previously purchased, but the only program available to download is webstle4 itself.
Why are there no links to previously purchased templates?
Has anyone had any success in curing the connection error?
Re: unable to connect to server
Thanks Pooterman for taking the time to post your help guide. Unfortunately for me anyway it doesn't work.
My details are correct in the registry and tried the MSI reinstall trick. No joy it still gives me the unable to connect error.
Very frustrating.:mad:
Re: unable to connect to server
I am having the same problem now. I thought that it might be the firewall or my anti-virus software so I disabled it and I still get the error. I have installed a new virus protection and tried again with the same results..I get the cannot connect to server. Error number 0x80040155. I am connected to the internet and almost all of the templates that I have have a download arrow on them. I have purchased the temp package 1-5 and still have the same templates nothing new...there are not dollar signs just download arrows.
any help?
thanks..
Dan
Re: unable to connect to server
I've just reinstalled Windows and everything, including Webstyle. No problems with downloading templates from the server.
I was using the old XaraClub login (username (not email address) and password).