hello Frank, I'm not talking about using graphic designer, talking about Web designer, I have lost access to the program until I fix up whatever is causing the problem, it shows up the error above.
Regards Mark
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hello Frank, I'm not talking about using graphic designer, talking about Web designer, I have lost access to the program until I fix up whatever is causing the problem, it shows up the error above.
Regards Mark
hello sledger, there is no xara folder under the application data. Everything else but.
You may need to set Windows to show hidden folders, Mark.
Attachment 98239
Alternatively if you press the Windows Key and R this will bring up the Run box. Add this complete line to the run box and press OK.
Attachment 98238Code:C:\Users\user\AppData\Local\Xara\Xtreme\9.1\Backups
Perhaps you have a PC savvy friend that can pop around and help you with this?
hello again, thank you for your reply. I am doing IT I know what you are after. I know what you are talking about the hidden files, I remember when I have been deleting it previously it does mention about backup files, I have not had a look at it yet since your recent posting, I fell asleep and just came to check for any updates.
I will have a look now, regards Mark
hello sledger, I have taken away the hidden files, there is axara under all users and application data but no backup folder. Under the user, same directory there is no backup file folder
When I put into the run command line, here is the error I get, see attached form.
Regards Mark
I am using photo and graphic designer 9
I can't read any of that, Mark :(
I an referring to PGD9.
Remember that interanlly it is still called 'Xtreme' which is why the path in Windows 7 is
C:\Users\user\AppData\Local\Xara\Xtreme\9.1\Backups
As you said your user name is just 'user', this should work.
But I cannot read the message in your screenshot, please crop the screenshot to no more than 800pixels wide before posting
hello somehow I found a backup directory in a totally different place. So regarding that backups you are saying to delete all of those? I have backed them up already just in case, and would you believe I just launched the program, and it worked fine more or less.
In came up straight away with no problem. Very strange.
Thank you for your help off will keep you updated, regards Mark
that never lasted for long, I went to close the browser down straight away after that the error came back. I will delete those in the backup directory and see what happens over the weekend or later on because of dinnertime.
I don't know how I found the backup directory, but lucky I did. I can't remember what you said about those backups at the moment if they are needed. Anyway thank you for your help. Regards Mark