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Sorry, I must have misread the rest of this topic - I thought you emailed them without response and then sent a message via the xara.com website after Charles suggested you try that on Saturday (hence my note about there not having been a UK business day since you had submitted your message via the website).
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Hi Spyro70,
update your preferences and throw in your email address, so I can forward you an email address or two that might get answered.
I do not think the guys at xara would want any more spam than they already get, so I will not post them here.
check the profiles of the staff at xara (Charles, Neil, Antony, Kate), and see if they have an email address listed.
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spyro70,
I've got your email address from your TalkGraphics account, and will email you direct regarding this matter to save you wasting any more time. If you reply with who you bought it from, when you bought it and what the serial number is we'll make sure that's done ASAP.
Michael (UK), I'll also email you direct too. Then if you can let me know what your question was, I can make sure it goes to the relevant place.
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Hi Anthony
I'm having a similar problem,would very much like to upgrade to X1 but unfortunately i have forgotten my "password".I have already sent 2 emails to Xara LTD with all other relevant informations to identify myself and i have not yet received any replies .
If you can assist i would very much appreciate it.
My email is doobs50@hotmail.com
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Hi Doobs,
Someone has emailed you to help you.
Thanks.
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Antony send me again e-mail because I have updated my profile and I have insert a good new e-mail (old e-mail was very old).
I wait
Thanks
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Thanks Anthony
Got help from Xara and have unlocked the software succesfully.
Much appreciated
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Ok..peraphs you have problem with my e-mail or profile, so I post it here.
doraemonNOSPAM@powerkids.it
Cancel NOSPAM words.
Now I hope that you contact me soon, so I can upgrade my version to XARA X1
Thanks
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spyro70,
Someone has emailed you again to help, this time to the account specified in your post.
Thanks
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I continue don't receive no information from Xara...