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Originally Posted by
Starmo
Paul, you are right of course, maybe because I am a new Xara user I am expecting too much, but I need software I can rely on for my work, I do not have the time to have loads of workarounds for software that at the end of the day is not working correctly.
Many users here use Xara software for their work and have done for many years. A problem with FTP that may well be because of a misunderstanding on your part about Xara, or may be to do with your web host, is not a "load of issues".
I have yet to encounter software that doesn't have issues or bugs.
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You get what you pay for of course, I also use Adobe Muse, 24/7 support but at £180 pa I would expect it. So why use Xara you say, well Muse is over complicated for my needs, Xara COULD provide just what I need.
It's always the case that when adopting new software from any vendor, some patience is required, reaching out to the existing user community and describing where you are having problems. The user community has been there before you and in most cases seen it all before.
With Xara, virtually all FTP issues that come to light turn out to be because users are not using the software correctly, have incorrectly configured the software, or their web host has some issue to do with their FTP requirements.
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But transferring from one program to another to publish is not exactly good workflow!
Well if you consider that FTP programs like FileZilla exist solely to transfer files between computers, they work well and are very, very popular.
People often prefer working with dedicated software like FileZilla because of the control that it gives and in many cases some web software - not Xara - that I use doesn't have an inbuilt FTP client of their own.
Using FileZilla with Xara is a workaround that has solved your issue for the moment. Many people prefer it to Xara's mechanism, so don't knock it.
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Not sure what you mean about sharing my issue with TG, I am posting on the forum, what else can I do?
As Christine says, engage with the community and explain what you've tried, what the problems are. People will most likely help you find out where exactly the problem sits.
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Also, slightly off topic, is it possible to get email notification when someone replies here, I don't seem to have it?
If I respond to a thread and someone else responds, I always get an email. Christine has pointed the way.
Now tell the community what is going on and the problem, most likely, will be solved.