Re: Microsoft Updated, Now Designer Pro 7 Times Out
Bill,
It appears the problem is a server issue (who knew?). I'm missing an ftpusers file on my Linux server. Is this something you are familiar with? Can we chat off-board? I'm looking for someone who can make changes/help me with my server. I will pay you.
Jim
Re: Microsoft Updated, Now Designer Pro 7 Times Out
Jim it has been several years since I worked on a Linux server. I'm not sure I recall enough information to be useful.
Re: Microsoft Updated, Now Designer Pro 7 Times Out
Bill,
Thanks anyway for the help. Can we try the FTP trace, or is that outside the scope of this?
Jim
Re: Microsoft Updated, Now Designer Pro 7 Times Out
Sure we can try the trace it may give information that could help a Linux admin.
Open XaReg to the FTP tab and click on the link to download the Microsoft Debug View app. Before closing XaReg put a tick into the FTP Trace enable check box for the version of DP you will be using.
Start DP and just before trying to connect start Debug View. Debug View will log the FTP protocol dialog between DP and your Linux server. Once the time out occurs you can have Debug View save the dialog to a file. Post the file here and I will interpret the information.
BTW don't forget to use XaReg to disable the FTP Trace when you are finished with it.
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Re: Microsoft Updated, Now Designer Pro 7 Times Out
Re: Microsoft Updated, Now Designer Pro 7 Times Out
Your server is returning an error code of 0x00002ee2 12002 rather than an OK when DP requests an FTP connection. So far google has not returned any useful hits for that error code.
It is odd that DP continues trying to upload files without a live connection. Probably a bug in DP. I believe you were using the publish new files option because the dialog indicate each file was being compared to the server version to determine which was newer or the same.
Re: Microsoft Updated, Now Designer Pro 7 Times Out
Thanks. I did find an old TG post: http://www.talkgraphics.com/showthre...-XWD-ftp-issue which mentions this same error code, and also GoDaddy when I lease my server.
Re: Microsoft Updated, Now Designer Pro 7 Times Out
I found a google hit that indicates that error is the server saying a fatal error has occurred and will not allow any retries for a connection. This is probably an indication some permissions are not configured correctly on the server.
Re: Microsoft Updated, Now Designer Pro 7 Times Out
Thanks, just need to figure out which permissions! I was looking into that earlier this morning. I'll keep looking. Thanks for the direction!
Jim
Re: Microsoft Updated, Now Designer Pro 7 Times Out
Sorry I can't help with the Linux server.