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Prox15.1 download
Hi all
It has been a couple of years since I posted and I used to use the user name nobbyy, but when I tried to post this thread I appear to have lost the ability to post, presumably because I have not posted for so long - so I set up a new profile - if anyone can advise how I can get my original unlocked I would greatly appreciate it!
Anyway now on to the reason for me posting - my main PC sufferred a catastrophic hard drive failure and annoyingly the clone of the hard drive that I kept for such an occasion turned out to be faulty! Doh!
I ended up buying a new PC and wanted to load Pro X15.1 which was the last version I purchased.
In the hard drive failure I encountered I lost all downloads so I contacted Xara who signposted me to Magix.
I logged onto Magix with my serial number and it recognised my purchase but when I tried to click on the download link it said there were no downloads available!!
I then tried to contact Magic support, explained the problem but still have not heard back from them.
Can anyone advise how I can obtain a copy of Pro X 15.1 please?
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Re: Prox15.1 download
HI
look to see if there is another entry in your magix account for Xara Designer Pro X365 - this should download the latest version copy of designer pro that you purchased
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Re: Prox15.1 download
Hi Handrawn - many thanks for the swift and helpful response.
I have checked my Magix account and unfortunately it only shows the entry detailing Pro X 15.1
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Re: Prox15.1 download
Hi again
After Handrawn gave me the helpful advise to try and use a Pro x 365 link, I found an earlier product key for this and managed to get a download link.
I downloaded the programme and then installed an updtat that I was offerred.
So some progress in that I now have a working copy but the bad news is that it is version 12.6.
Any idea as to how I can get it to 15.1 please?
Would also appreciate any help you can give re unlocking my original talk graphics user account so I can post.
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Re: Prox15.1 download
you will need to PM TG admin if you have porblems with your account
does version 12.6 have a product key tha begins with P2 or P3 ? - if it begins with P3 then going to program help and check for updates should update to your latest version
if not then you may have to wait for magix :(
you can contact them direct here infoservice@magix.net if you have not already done so...
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Re: Prox15.1 download
I'll pass this along to Barbara B and see if she can get back your original user name.
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Re: Prox15.1 download
Thank you that would be very helpful and gratly appreciated!
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Re: Prox15.1 download
Acorn suggests using the Lost Password option https://www.talkgraphics.com/login.php?do=lostpw using your old information and then changing your password.
Have you tried this?
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Re: Prox15.1 download
Thanks for the suggestion - changed password but still unable to post.
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Re: Prox15.1 download
just to confirm, you can log onto your old account you just cannot post?