Mobile Navigation Problem after update
I updated Xara 365 Premium this morning, and a few hours later I did some work on some sites, uploaded them, and now have a problem with the mobile navigation on all the sites. The drop downs are there but there is no text on the drop down. I can push anywhere on the drop down and it will navigate to the correct page but NO TEXT is not helpful. You can view this on your mobile phone here www.seemehere.com.au . Any ideas anyone?
Re: Mobile Navigation Problem after update
Hi Abi, I cannot comment on your mobile issue because I do not have one but I did want to say that I like your website. Clear, airy, simple and easy to navigate.
Good job.
Ciao
Roly
Re: Mobile Navigation Problem after update
Works fine in my iPhone Abby. And considering we are at opposite ends of the world the site loads very fast.
Re: Mobile Navigation Problem after update
Thank you Roly. Gary that is odd. I have tried with my iphone, my android, sons' phones, in laws phones. Nothing...nada. Gary may you please try www.injurycompensationperth.com.au on your phone. This poor chap is going crackers about the mobile navigation, and also his jolly jotform is not working correctly. When prospective clients type in the How Can We Help you box, the text is invisible! On both the mobile and the desktop. I have put in a ticket to jotform so will have to wait on that. Its heading towards 2am in West Oz and I think both these issues will have to wait until later in the day when I don't need matches to keep my eyelids open. Cheers, Abi
Re: Mobile Navigation Problem after update
I looked at your website in Chrome with the browser window made small and I see the same as you do: a drop-down menu without button text but the buttons themselves do work.
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Re: Mobile Navigation Problem after update
Hi Abi, like Garry I see the menu on both IOS phone (left) & Android phone (right). However Like Boy on my desktop with narrowed browser screen the sub-menu is just a grey block, no text.
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Re: Mobile Navigation Problem after update
Strangely enough on the injury site I only get greyed out menu bars on the iphone but text bars on the Android.
I attach a QR codes for others who wish to test it. I detest typing out urls on mobile phones.
Did you use templates and if so which ones?
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Re: Mobile Navigation Problem after update
:(
Egg - I would be very surprised if Abby used a template. She is a most accomplished and excellent website designer.
Quote:
I attach a QR codes for others who wish to test it. I detest typing out urls on mobile phones.
Wish I had seen that first.
Re: Mobile Navigation Problem after update
No, the reason I asked that Gary was to try and pin down why there's a difference between a 11 publish compared to a twelve (365) publish. A rrocess of elimination. Is this a bug in 12 in other words?
Without Abi's xar file it's hard to see what's the cause of the odd sub-menu options are but if it's a new bug introduced by 12 it's serious.
Re: Mobile Navigation Problem after update
Hi all. Thanks for all the feedback. Egg I didn't upgrade from 11 to 12. I updated my existing 12/365 so yes, if its a new bug in 12 it does have some implications. Prior to the update all non template sites functioned correctly, so I know everything is on the correct layers. I tried a hamburger from the ultimate theme (single page website) and hamburgers from other sites I have done but they will not display the text. I have other clients wanting changes done to their sites but I am reluctant to do anything until I have resolved this issue otherwise I will likely have more unhappy clients banging down my door. I have put in a support ticket to Xara but have yet to hear back from them (nearly 24 hours later). It is interesting that some of you can see the text in the navigation whereas no one I have asked in Oz to check the sites can see any text at all. I will just have to wait on Xara support to get back to me I guess. I am going to put one of my most recent sites through one of my dummy domains and see if I have the same problem. I will get back to you. Thanks again everyone.