Re: FTP sticking in 365Pro?
As I understand, support are doing their best to keep up with the support tickets.
Re: FTP sticking in 365Pro?
Then they could have come on here and said just that Gary, instead of leaving people, not only me, in limbo for a week and a half without any kind of acknowledgement, but hey ho, looks like we're on the move now.
Re: FTP sticking in 365Pro?
It's not a perfect world. :) I agree. Communication is always helpful.
Re: FTP sticking in 365Pro?
I think we've finally cracked the problem, though not sure how it occurred in the first place....
Xara Support suggested this and it seems to have done the trick, BUT, increase the time outs to 20000, not the 10000 it suggests as that didn't seem to work.
Please see below for the key for your program:
64bit: HKEY_CURRENT_USER\SOFTWARE\Xara\XtremePro x64\12\Options\FTPLibcURL
(if you have 32bit version adjust accordingly the registry entry)
values:
ConnectTimeout = 10000
LoginTimeout = 10000
ResponseTimeout = 10000
Re: FTP sticking in 365Pro?
[—sigh] Glad this seems to have fixed the problem.