Failed to handle record 1989 4125
Sorry, my english is not so good - but I will try
....just tried to open my latest work that I´ve done within the last 3 days. But I´m not able to open this file because of the error message: Failed to handle record 1989 4125
What can I do to get it open? The thumbnail in the XARA folder does show the file. I have XARA Extr. 4 and I use Windows 7.
Please help!
many thanks in advance
best regards
Martin
Re: Failed to handle record 1989 4125
Hi
how big is the file?
are you willing to post it up here for someone to examine - if not you may be best contacting Xara Ltd directly [but they will on holiday until next week]
Re: Failed to handle record 1989 4125
The file is about 7 MB - sure I can upload for examine. Should I upload to Megaupload or any other fileserver?
Re: Failed to handle record 1989 4125
hi
7MB is ok to attach here - and at least at that size it is not an empty file
Re: Failed to handle record 1989 4125
Uff - I cannot find the attachment button here - so I´ve quickly uploaded it here to Megaupload
http://www.megaupload.com/?d=R5LM57XR
by the way, I remember that I´ve pressed a wrong icon yesterday - it was the setup for Xara 3D. I already have installed this programm so I´ve canceled the setup while the setup proceed. Can this might cause my problem with Xtreme? I also checked some other XARA files - and they won´t open, too.
1 Attachment(s)
Re: Failed to handle record 1989 4125
Hi
the file opend in xtreme 5 - but some of the live effects have been removed and fonts substituted - I've attached it so you can try to open it - if you cant you may have an installation problem
[you may get a message saying this file was created in a more recent version]
Re: Failed to handle record 1989 4125
Hello Steve J,
many thanks for your help - the file has opened now. Very curious! I do not understand what happens. What have you done to repair that file?
regards
Marty
Re: Failed to handle record 1989 4125
I didn't do anything other than try it in other versions...
a possible cause is a live effect error - if that live effect was not installed on my computer then the file would have loaded and resaved without it and then it may have reset itself when you opened it - but only Xara Ltd would be able to say for sure
do you want me to delete the remade file from my post?
Re: Failed to handle record 1989 4125
Hi Steve,
no, it´s O.K. you don´t need to delete it. I´m thinking about this live effect. Well I use Page Curl 2.2 as add on. I also remember that this happens some times before when using Page Curl.....
anyway - I wish you a happy new year and again, many thanks!
Re: Failed to handle record 1989 4125
Hi Marty
two effects were flagged when I opened it
the av bros page curl pro 2.2 and one simply labled as 'chrome'
glad to help
happy new year :)